River City Donuts

I really like this place! The donuts are delicious and fresh and inexpensive. The lady that works there is such a hard worker. This is a nice family owned restaurant and should get a little more recognition.

The donuts are good. Never tried the kolaches. The coffee isn’t great, but it’s good and at a fair price. The place has been spotless every time I’ve been there. (Always a plus.) It’s the customer service that leaves a bad taste in my mouth. Lady can be very rude. I understand that everyone has a bad day now and again, but you cannot treat paying customers they way she often does and expect them to be ok with it. The hours they have posted are not the hours they always keep. I am sorry, but you cannot advertise certain hours and then just decide to open late or close early just because you feel like it. It’s different if there’s an emergency or a problem, but that was very clearly not the case when I encountered this issue. And she talked to me like I was an idiot.
The pricing is a little odd. See, if you buy a ½ dozen regular or cake donuts, the price is the same. However, if you buy a dozen of either, the cake donuts cost more. Not by much, but it still makes no sense. I won’t argue with the $ 5 minimum for debit card use, because I see that in a lot of places. Merchant fees and all.
I’m also fairly certain that they make the donuts the night before, as they do not taste as fresh as they should if they were made that morning. They sometimes make the glaze too thick, so it crumbles and gets everywhere.
I love the blueberry donuts, but frankly, I’m not sure they’re worth putting up with the woman behind the counter. I’ll probably still go once in a great while, when the craving is bad enough, but that’s about it.

Very bad customer service. Pretty disappointing considering this is one of the few donut shops in the medical area. Super unfortunate.

It’s really sad how some fellow Unilocalers have unfortunately had negative experiences this has been one of my go-​to places for kolaches and donuts since my college years. We all have our own encounters so I’m grateful that every visit of mine here since 2007 has been grand!
This place is owned by a very lovely lady who is passionate and always has a smile on her face. It’s also sweet of her to remind me that I like my donuts warmed over room temperature as I tend to still show up sleepy when I do come here.
The donuts are great and are super tasty; however, the star of the show is honestly the donut holes. I don’t know what it is or why they taste better but I like to believe is that there is more glazing on them since there’s less bread to glaze. Since this is a true mom and pop shop if you come closer to closing time she’ll even throw in some extra donuts or donut holes!
The kolaches are pretty darn tasty here and if you get the regular ones over the kilobasa kolaches the sausage within will be a little smaller. The sausage is super tasty and I know most kolaches vary on the type of sausage they use for their preference.
I have had the kilobasa kolaches here and will admit that I was not crazy about them. There was something about the overall taste that didn’t appeal my personal preferences for kolaches.
If you plan to use a credit or debit card here keep in mind that there is a five dollar minimum.
Overall a solid spot in the medical center!

I’ve been on a kolache kick lately, trying different ones from different places, and while I haven’t been writing reviews for any of them, I felt the need to come and review them from this place. I can’t speak for the donuts or the coffee, but the kolaches were very dissapointing. I had a «sausage» jalapeño and cheese one and a ham and cheese one. The «sausage» was like half of one of those lil slim jim beef sticks, and the ham and cheese was disgusting, the filling tasted stale and overcooked, and the dough was undercooked. I had one bite of each, and threw away the rest.

I went there about two weeks ago. I went late when they were about to close up. The clerk a lady was very patient and didn’t rush me. She was very courteous. I ordered one glazed, cake donuts. Also decided to try the original and jalepeno kolache. Yet to my surprise the kolaches were small, and the donuts were not that good. They were hard/​stale. I won’t be going back.
Decided to try Snowflake donuts instead.

This location is great for doughnuts and the best kolaches. I have visited this same kocation for years and the same Chinese woman serves me everytime. She throws in an extra doughnut eachtime I go and evwn warms them up in a microwave before I walkout the door.
The best thing to get here is the kolaches or muffins. Grab a hot cup of coffee before you hit the road. As to the several complaints of the service recieved here, I personally have never had a problem like they have. Try it once, you might like it.

What is wrong with this place?! Are they crazy! Rude! Rude! Rude! I was buying a dozen donuts and a ½ dozen kolaches for a work breakfast and I ask for a box for the kolaches instead of bags just so it would be more sanitary for the folks at the meeting to grab just one at a time! This crazy woman said no! I said excuse me! She said no box only with a dozen! I said in am buy 1 ½ dozen of items! She said no! I simply said this is unfortunate for you as I am not buying the things you already boxed and heated up and I will not be back! She said great And just walked away! Could they possibly have enough business that she can be rude!

Microwaved kolaches and stale donuts. The quality was not worth the price. Then in addition the grouchy lady behind the counter insisted I spend 5 dollars in order to use my debit card. Hmm sounds like a scam or poor customer service at best. I know there is a service charge to run cards but c’mon. For this reason alone I won’t ever ever go back.

Let’s get one thing straight: I don’t drink coffee, nor do I eat donuts. But my boyfriend does, and we go nearly everywhere together. Annoying, I know.
He loves coffee and donuts and kolaches, and everything else on the menu at this old school donut shop. We’ve picked up coffee on early mornings, and I’ve stolen more than a sip or two from his cup– the iced lattes are dangerously sweet and delicious. The donuts I care less for, but BF and his friends love them. We’ve tried a couple of the kolaches too, and though they’re not the best in town, they’re noteworthy.
Staff is always friendly and usually on the older end of the spectrum, in keeping with the décor and store environment, but I have to say that this place is always spotless– you might see crumbs left over on a table if someone just got up, but that’s about it.

I’m never coming in here again. I was in here a couple months ago, and a PAYING CUSTOMER asked the clerk (I guess she’s the owner) where a hair salon in the area was, and she went off on her. Just verbally condemning her. After the woman left, she kept going on and on. If you’re not going to treat your customers right, I’m not coming back.

I am usually never a happy «morning» person. The only thing that would make me a happy morning person is to get more sleep… or if I make a visit to River City Donuts. These glazed donuts and sausage&cheese kolaches will literally transform me into someone I’m not even, myself, am regular to. But whoever that is, I shall continue making more regular visits to River City Donuts because that’s where happiness apparently starts in the morning for me. :)

I love River City! I am only in San Antonio once or twice a year, but always stop here. She conducts all of the transaction in a happy, singing voice, and never fails to ask about our family members. A nice way to start the day.

Pros: Convenient Med Center location
Cons: Rude customer service, inferior product
I had a bad experience here on an early weekend afternoon not too long ago. I had a hankering for a doughnuts other than those from Daylight Donuts and Dunkin’ Donuts was too far to drive to. Being in the Medical Center, I settled for the Babcock Road River City Donuts. It was all a big mistake.
We walked into the establishment and the place was almost empty because it was close to closing time. We requested two blueberry cake, one apple-​filled, one crème-​filled, and two strawberry-​filled. As I was watching the server place the doughnuts in the box, I noticed that she gave me one blueberry cake and two crème-​filled. When I asked her if she gave me two blueberry cake and one crème-​filled, she snapped back at me, «Yes, I can count! I gave you two blueberry.» Thinking I was mistaken because her back was partially obstructing the view, I let it go.
She proceeded to ask if we were going to eat the blueberry doughnuts immediately so she could warm them up for us. We said yes and she zapped them in the microwave for us. We paid, returned to the car, and drove away only to find that not only did she give me one blueberry cake but that the blueberry cake was heated up so much that it was now crumbling in my hands.
We should have driven back to complain, but I didn’t want confrontation. Especially since she was so certain that she gave me two blueberry instead of just one.
Needless to say, I have not and I will not return to this place. I have had much better service and product at both Daylight Donuts and Dunkin’ Donuts.

Unilocal won’t let me delete my reviews? Fine I do this.

I’ve given this place very many chances but I’m just not a fan of their donuts.
Let me start out by saying that their kolaches are excellent… but it is a ‘Donut’ shop and their donuts don’t make my mouth water.
The plain glazed donuts are way too dry and spongy, the glaze is dry as well, and it flakes everywhere as you are eating it. Same with the donut holes. Basically this dough has no flavor whatsoever, I felt as if I were eating paper.
Last but not least I have tried their sausage egg and cheese croissants and let me tell you, that was the grossest breakfast sandwich I have ever eaten and was even afraid that I may get sick. Something in the sandwich smelled odd, sort of like mildew or something, like if it went bad.
I will not be going back, even though it is located near work, I may have to look for another donut shop around the area, wish me luck!

Had my second bad experience at this place today. I went in to order 2 ½ dozen donuts for my students this morning. I was told that I needed to call ahead next time and that she wants business, but not that bad. I was shocked when she started getting after me for ordering «too many.» To top it all off she kept asking me if I wanted cake donuts, after telling her no thank you three times, she snuck one in and charged me for all cake when I was suppose to get glazed. It’s only a $ .30 a dozen difference, but she was very deceitful and that is what upsets me.
I usually place big orders for my classroom and have never been told to call ahead. On one of my first visits she snapped at me for taking napkins… I let that go because napkins are cheap and I figured it wasn’t a big deal. After today’s visit, I will never go back again. I am appalled at the horrible customer service this lady showed today. I usually want to support local small businesses, but in this case Shipley’s may be getting all of my business. What a shame…

Amazing amazing amazing.
I wont go anywhere else. Donuts are ALWAYS fresh, Kim and family/​workers make them fresh every single morning. Open 7 days a week bright and early, she is so amazing and remembers ALL her long time and repeat customers. Ive been coming here since 2005 and ive never had a stale donut, bad service, or been forgotten!
Offers a variety of donuts and boy they go quick so for the best selection get there before or after the am med center crowd rush. If you wait till closer to noon your likely left with little options. Thats just how good she is. Blueberry donuts are actually blueberry! She also has donuts holes by the bag, kolaches, breakfast sandwich options, fresh coffee, and a cappuccino machine.
She always thanks you for tips, and ive yet to go in that she isnt trying to sneak me extra donuts. (asian moms always think im too skinny).
Such a sweetheart, she even asked me to come back when the baby is born so she could see her and get her a gift.
:D
Your friends/​coworkers will love you if you bring them some of Miss Kims donuts!

Best kolaches ever!!! The dough is amazing. I tried the jalapeño and cheese kolache becuase we got there around noon and the owner was sold out of almost everything, so get there early to get your pick.