TJ Maxx

I bought a nautica suitcase there July 3 and the zipper broke today. I tried to return it with the receipt and they won’t exchange it because they cannot resell it – really it’s not usable either. Had to call customer service they said no as well.
But your suitcase at Costco they take everything back.

I needed a carry on luggage for upcoming vacations and pretty much looked at every TJ Maxx, Ross, and Marshall’s from SF to the Northern Peninsula area. Lo and behold, on a Friday afternoon, I walked into TJ Maxx in San Carlos and saw a whole section of luggage. From carry on suitcases to much larger suitcases made for check ins to rolling duffle bags — you name it, they had it! After looking around and comparing carry on suitcases, I found my beautiful Ricardo by Beverly Hills black luggage in the corner with absolutely everything I needed! Unfortunately, if you see something, you have to grab it right away because they were all gone by the next week! Love this place.

I though i already posted one but these foolios deleted my earlier one. oh wellski, them’s da breaks. Place is decent overall, price is right but you get what you pay for. see ya

OK listen up TJ Maxx or Home Goods Management. I’ll have to drive back to see which store it was but tonight is May 17, 2015 and around 8:55 p.m., we drove up to the store parking lot and noticed the doors were still opening and we saw a few customers in there. So we asked one of the male employees who was outside collecting shopping carts if the store was still open as stores sometimes vary their closing times. He completely ignored us so we gave him the benefit of the doubt and asked again from our car, «Excuse me, is the store closed?» He turned and in a very condescending tone, glared at us with a hateful, «WHAT DO YOU THINK?» as he continued pushing the carts. Man, if looks could kill there would be blood all over. So another friend in the back seat didn’t hear and asked again, and he scoled, «YEAH, we’re closed!» as though we were homeless folks asking for a handout. He was so pissed that we had the nerve to ask if the store was closed yet.
Wouldn’t it have been quicker and easier to just say, «Yes, we’re closed», instead of bitching, «WHAT DO YOU THINK?» How unprofessional and rude! Can’t believe this well established store would hire such a loser with an attitude problem..
In case management cares enough about dealing with this, the employee was male of Asian or Latino decent dark skinned, dark wavy hair, wearing a very loose fitting untucked white long sleeve shirt, with a mild accent outside the parking lot collecting the shopping carts around 8:55 –9:00 p.m. tonight. He definitely wasn’t a teenager – i would guess around 30ish but I could be off as it was dark. So if you can pinpoint timewise who was responsible for collecting the carts this evening, who this person is, best to get him into some training or fire him because he represents your store poorly. There is just NO EXCUSE for that kind of behavior regardless of ANY question customers ask.
I was about to get out of the car and get his name but my friends stopped me and encouraged me to write this review instead. Hopefully someone in management will see this review and do something about his attitude. What horrible customer service!

This TJMaxx is connected to the equally large HomeGoods so it’s just a megastore.
Their women’s clothing here is not that great. I sifted through many racks and didn’t find much of interest, even disregarding price.
The women’s handbags and wallets are more interesting. Saw some Milly, Michael Kors, Ralph Lauren, etc. I even saw a Frye bag (but it was a bit ugly).
The shoes had some hidden gems (Ralph Lauren shoes) but organization was not that great.

Love the store. This review is in regards to the restrooms. We shop here quite a bit, typically after visiting the Starbucks or Chipotle across the parking lot & spend a considerable amount of time shopping.
The facilities are truly disgusting & have been that way every single time my mother or myself have used them. I avoid them like the plague, but inevitably my caramel macchiato does me in & I have to go. Today when I walked in I was 1^st assaulted by the smell, primarily due to the lack of ventilation in addition to the fact that it appeared not to have been cleaned. The trash piled up in the corner is simply uncalled for. Additionally, it is unsanitary & tacky to leave a paper towel role on the counter, instead of placing it in the paper towel dispenser. I attached some pictures. Even if the Store Manager doesn’t care to address the issue, maybe someone from Corporate will care to investigate.

After standing in line for awhile — I got to the front with my returns. I had a shirt and some earrings which I had purchased the weekend before at the front registers… Judith told me I could not return the earrings at the front I had to go wait for someone in jewelry. I didn’t understand why I could purchase these items up front and not return them. She condescendingly said «I don’t know honey, the manager…» and then proceeded to ignore my presence at the check out. Finally, after I asked several more times she asked her co-​worker if she could return the items and her co-​worker said it was NO PROBLEM. She then argued with her co-​worker about it. Finally, she did the returns with an extra special dash of rude.
Besides the terrible customer service, the selection is okay. You can always count on finding something different … the back corner of the homegoods section of the store is reserved for all the broken things they are trying to sell. It is usually a chaotic mess across the store, and the employees seem more intent on checking their personal cell phones rather than being personable.

This is for sure *THE BEST* Tj Maxx/​Home Goods location I’ve ever been to. It is huge, and as much as I try, I can never seem to leave empty-​handed. Good for my closet, bad for my wallet. You’d be surprised at how quickly things can add up here…
Some excellent finds that I’ve scored/​seen:
— Alo yoga pants
— Calvin Klein activewear
— Ralph Lauren cable knit throw
— Elie Tahari decorative pillow
— Coach flip flops
— Jade yoga mat
— MPG yoga totes
— Egyptian cotton towels
— Bubba water bottles
As you can see, the list goes on & on… and yes, I am a total Maxxinista. If you love a good bargain and live for the thrill of finding a good deal but don’t like to purchase second-​hand or thrifted items, then this is the place for you. Also, cash register lines here move pretty quickly.

I went to this store today to return an item that I purchased on vacation in June. I could not find the original receipt, but I brought the item with the original tags, as well as my credit card statement, which reflected the transaction. The cashier was unsure as to how to accept a return without a receipt, so she called over a second cashier, who refused to accept the return for the original price. She told me that without the receipt she could only give me $ 20 for my $ 60 item, even though I had the original price tag and proof of what I paid on my credit card bill. I then asked to speak to a manager, because I was not willing to accept $ 20 for my brand new, $ 60 item; the manager was extremely rude and unhelpful, and ultimately would not accept my return.
I kept my item and brought it to another local TJ Maxx and they accepted the return and gave me the full amount that I paid without any hassle at all. I will never go back to the San Carlos TJ Maxx. Horrible customer service experience.

Myrtis is a very nice grandmother who works in the jewelry department here. She once told me that if she retired she’d be bored. T.J.Maxx San Carlos is lucky to have Myrtis working for them.

Honestly I’ve seen a better selection at TJ Maxx, for some reason this one was not amazing and I didn’t find much clothing or shoes I liked. Only ring sized are 7.5−8, for real? I need 4.75−5. :/
It’s not a horrible place, but not wowed.

It’s hard for me to walk into this store and not want everything. so much stuff. I like how it is divided between home good and clothes, showing some organization. The store isn’t always necessarily clean but they are so so busy that I can imagine that it’s hard to keep up with it all. The prices can be good, the clearance prices are better. I’ve bought a lot here in the past and keep coming back for more. There are a couple of other big businesses in the same complex so parking is often difficult but not impossible. They also frequently have long lines inside but they open up more registers immediately (in my experience) when they see this.

This store doubles as a Home Goods, so uh, yep. I’m a total fan.
I typically start out on the Home Goods side, and then venture on over to the TJ Maxx side.
You can definitely come here every week and find new things; each «store» is well stocked with goodies for your home and clothing.
I like to stock up on eccentric wrapping paper and gift bags from Home Goods. Be sure to browse the end displays in each department. You can find great clearance items.
TJ Maxx offers great deals on name brand clothing, shoes, and accessories. All departments are well stocked when I visit. Yes. Things can get messy, but I think the employees do a great job of checking the aisles and clearing things up.
The line can. Get. L.O.N.G. LONG. However, the employees work quickly.
Great job, TJX stores of San Carlos!

This location is very convenient! Parking during weekends can be a pain, but I always ended up finding a spot.
Decent size of a store; I usually have the best luck in the clothes area.
The fact that this location has a HomeGoods store as well is great when you want to check out some items to spice up your home! I have found many great deals over the years in here.
Happy hunting! :)

This is the best store I’ve been to for them! Parking can be really tough to get close but you will find a spot. Home goods is attached which makes life extremely convenient. They have an amazing selection of handbags an luggage, accessories, and sometimes sunglasses. Their shoes aren’t that great for my size but that’s to be expected when you are a women’s size 7. Their clothing is pretty good. The store is hugeeeee! You can be in there for a while! The fitting rooms are plenty big and the line is always that bad. Home goods isn’t very organized but I think it’s just a lot of traffic in there. All in all great store!

Great items and tons of discounts. However, last time I went, there was a dog without a leash sniffing other customers, clothing, and barking aggressively at other customers. I complained to the male manager, for both the safety of customers and because it’s not very hygienic. But he told me that it was perfectly okay because they’re next to a pet store. So you might want to thoroughly look for urine stains, pet fur, and when there the safety of your kids.
So really, buy online instead.

I went to return 2 items that I purchase as Christmas gifts in DEC,
I had all my receipts .
I had paid over 45.00 ‚
They told me that they would only refund 5.00 for each item because I had purchase
the items in Dec.2012.
I took my items on walk out the door .
plus the items where nicer then there currant stock .
What kind of company policy is that !!!
Plus am sure they would of put them back in the store at full retail …
NICE COMPANY POLICY /​/​PLUS WHO HAS TIME TO GO SHOPPING ALL THE TIME !

Very BIG in here!!!
Great selection of woman’s clothing here
Even the usual Men section is small, its a bit bigger in here as well
Home Goods is very big and many great things at good prices can be found here
Parking: Easy to find parking with many spaces in the shopping center. But can hardly find a close one, as this store is popular among woman shoppers.
Always expect long lines at checkouts, especially on weekends.

wuuuuuuuuuuuuut only 3 stars??? Whats wrong with you people??? Damn this place is huge and at TJ Maxx prices what more can you ask for?
I read that the men’s section doesn’t have much and this is a good point but for everything else + HomeGoods next to it — this place deserves 5*‘s!
I come here all the time and what prompted me to finally write my review today is that on Dec 26^th 2011, I decided I was going to go Xmas clearance shopping it was early in the morning and it was cold and as I entered the store via the HomeGoods door — free COFFEE for the patrons!!! I was pleasantly surprised and think that THAT deserves FULL stars. You go TJ MAXX!!!

A big store, with it’s home supplies in a completely different store. However; their inventory of good stuff is limited. Only thing I found interesting was a pair of Crocs in my size for $ 20.