AC Towing Inc & Storage

I am leaving two stars because I don’t think being that jerk who posts one star is fair. However, I feel that two stars is being too nice.
I realize that all towing companies are horrible and that regardless of where they are no one is going to have a great experience, but I had an exceptionally bad time at AC towing. Let me tell you why;
Yes. I was in the wrong. I didn’t pay my parking ticket and parked on the street. That was on me. I am 4 months pregnant and in nursing school, I have more on my mind than a ticket I need to pay. They gave me the list of steps I needed in order to get my car back. I followed all of them. They let me know when I came in that I still couldn’t get my car. The sheriffs department is closed Saturday and Sunday and at 5 on days during the week. They towed my car on a Friday and this tow company had me running around in circles with pregnancy brain in order to run out the clock to pay extra money for a weekend charge. On top of that, they put a lien on your car after 3 calendar days of not picking up your car, and that’s a $ 70 fee right there. Steve, however, did take that fee off for me which I am thankful and give him due credit. Upon receiving my car finally I noticed two huge gashes where they attached the car to the truck and a larger scratch on the side. I would have known if they were there before and they were not.
I was charged an ungodly amount of fees ($ 322 for everything) and now my child will have significantly less things than he would have and my tuition payment will surely be jeopardized.
To put the icing on the cake, as I drove away a light came on in my car that I hadn’t seen beforeZ it started beeping so I pulled over. It was the tire pressure light. I had put air in them about a week ago and the tires are all new that I purchased in January. So it seems to me that they let air out of my tires. I don’t know why anyone would do that, especially to a pregnant woman. That’s just mean and cruel.
So like I said, two stars is generous.

Gave me a 30 minute wait time window and met that. Nice service provide by Tony and fair pricing for service. Highly recommend this company if you need a reliable tow.

Towing companies by nature are a type of company you never really WANT to use. Hopefully in life you never need to be towed; but if you do AC towing is GREAT. My fiancé recently came across some engine problems while I was out of town and unable to come help.
Her feedback was that the driver was nice, respectful, and very polite. I cant thank them enough for putting her at ease; she is new to Orange County and I am very please on the feedback I received from her.
Thank you for the fast response and treating my lady with respect and kindness!

AC Towing is a wonderful company to work for! Great opportunity to make good money with a respectable team.

Extremely Professional and Helpful. When it comes to towing you can’t go wrong with AC Towing! The man (i think the owner) that answer the phones are extremely professional and helpful. With so many undesirable towing companies out there it was a pleasant surprise to speak with well educated and intelligent man who know how to treat their customers with respect and patients during a time when you are at someone else’s mercy.
Highly recommend and will use again if I ever find myself in need of a tow!