Antimite Termite and Pest Control

I have had wildly disparate experiences with Antimite in two locations. Years ago in Escondido, with Paul, we had a terrific experience. In Los Angeles, however, our appointments come and go and each time I have to call a few times to make sure he eventually comes. I think they are taking advantage of the fact that most people forget to follow up and chase them until they actually come. I don’t trust them any more. :(

Do NOT recommend for home inspection/​repair! Antimite broke numerous roof tiles while tenting and just left them spread out in the yard. They don’t take any pride in their work. They overcharged for baseboard repairs thinking it would go unnoticed because they were getting paid from an escrow account. I don’t know how they are still in business. Don’t give them yours!

I recently bought a new property and these guys were brought in by the seller to do the termite inspection and treatment prior to closing. First, they delayed closing on the property by about 10 days because they did not complete the inspection or provide the proper level 2 termite report. Second, they insisted on tenting the house against my objections. This of course is more expensive than local treatment, but it was the seller’s discretion, so I had no recourse. In the process of tenting the house, they destroyed parts of the garden, tore down rain gutters, and completely destroyed the roof. Before and after pictures are provided. Expense to repair? $ 4500. Contribution by Antimite? ZERO. Nada. You decide if you want these people to descend on your house.

Unfortunately, the customer service and work done by Antimite Termite and Pest Control has a lot to be desired. We had been customers (in El Cajon) for 18 years, with a monthly pest control service and periodic termite treatment and repair. Up until now, we have had no complaints. WARNING: DO NOT USE THIS COMPANY if you plan to house and need termite inspection and repair. .The eemployee who did the inspection could not communicate with us well enough for us to understand what he was saying. There was no written report provided to us regarding suggested repairs. When my husband called Antimite to speak to a supervisor, or someone else who could outline the needed repairs of our deck and awning, he did not get a response. He called 1 WEEK LATER with no response. I called to cancel our service and to request a refund on the inspection. Within minutes, we received a frantic call from the inspector begging my husband for another chance to come talk to him. My husband said he wanted to speak to a supervisor and to see a written report only!
A few days later, we get a call from GUERMO, the area manager and he asked me if there was anything he could do? I said sure, provide us with a written report. He said, I can’t do that, BUT, I will personally come out and do a new inspection, at no cost to you. How’s this coming Wednesday? I said sure… I will make sure to put my dog in day care that day so that you can come into the back yard anytime.
Wednesday came and went… GUERMO never showed up! My husband called the next morning, left a message for him to call him on his CELL PHONE… and GUERMO calls the HOME PHONE! (the lack of professionalism is astounding, isn’t it?). I was still home and gave him the cell phone number. GUESS WHAT? When he finally got a hold of my husband, he told my husband he did not have our appointment on his calendar! WHAT??? You have to be kidding right?
So whatever you do… don’t use ANTIMITE PEST CONTROL… unless you like crummy service and inept and unconcerned customer service.

Antimite serviced a home next to ours. In the process of placing one of its ladders, one of the workers lost control and the ladder fell against, and damaged our deck. When we contacted them, someone came out, inspected and promised to send a carpenter «next Tuesday“r. We waited all day. The carpenter never showed up, and they have not responded to any ensuing attempts to contact them. We can’t speak to their work, but can say that we would never use this company.

If I could give negative stars I would. This company was hired to do all the termite and mold repairs to my newly purchased home by the seller’s agent. They had to replace structural support beams for the SE corner of my house and deck as well as stairs. The stairs had to be redone because the stringers were measured wrong and there are two large support beams that are different sizes holding up my house!
I encountered argumentative employees who tried to play off their mistakes as the mistakes of the original builder of my home. When I asked them to straighten out the leaning stairs that had been butchered the so called foreman became ultra defensive and threatening. They left and never came back to finish the job they were payed to do, leaving my deck unfinished. I fear I have severe structural issues under my deck and house now since they couldn’t even build a level deck staircase, who know’s what is under the boards the «repaired». You should be ashamed Antimite, I see others have had similar experiences. Avoid this company at all costs.

We’ve used Antimite’s services for years for ant/​spider/​flea control on the outside of our home, and have never had any problem whatsoever with their employees or the services provided. Thanks to Antimite we have FINALLY been able to get our inside ant problem under control, in spite of the belief that our house was constructed on top of a massive ant hill.
Last year we called them to help us with a bird problem, which their contractor was able to handle quickly and effectively (also cheaply!). In the process of doing this repair work he discovered an area with termite damage. Further inspection of the entire house uncovered several other areas with damage — when a screwdriver sinks into your roof rafters like a hot knife through butter, you know you have a problem! The scary part of this was that the rafter seemed intact.
The only sensitive solution was to have the house tented. Not a fun experience, but necessary in this case. Our Antimite rep walked us through the process and made it as easy as possible on us. The day of the tenting we were impressed with the care and professionalism of the workers. We experienced no problems whatsoever before, during or after the tenting procedure.
Once the tenting was completed we worked with Antimite’s contractor to take care of the damaged areas, and also used him to repair some areas which had wood fungus. All of the repairs were done very well, quickly, and at a very reasonable cost.
Since that time they have returned for a very thorough termite inspection. No termites found (YAY!!!) but a couple small wood fungus problems were dealt with.
Over the years we’ve used several other companies, but have been very happy since we started working with Antimite.

We relied upon false Antimite reports in the connection with the purchase of our house .
Antimite was contracted in the Fall of 2013 to do the termite clearance during the escrow. Antimite failed to do a thorough inspection and therefore missed detecting § 1 termite damage on the facia and eaves of an easily accessible portion of my flat roof. NO LADDER WAS NECESSARY TO DETECT THAT DAMAGE.
Antimite only noted § 1 damage to a 2×6×4 fascia board on a lower balcony but failed to note § 1 damage on the easily accessible flat roof facia that required fumigation/​tenting. Most egregiously, Antimite sent a termite clearance despite NOT FIXING the fascia as notated on its own report!
Now, four months after the close of escrow, I have to bear the burden and expense of fumigating my new home and fixing § 1 termite damage that was not my responsibility.
There are plenty of honest, reputable termite companies in San Diego… Antimite is NOT one of them. BEWARE!

I never thought I would be going out of my way to praise a pest control company but these guys were very responsive and very fair in thier dealings with me. Rick went out of his way to expedite on more than one occasion doing an inspection as I was having issues with the mortgage company to get a mortgage closed and Eddie was able to turn around paperwork very quickly in order to get things in place for the whole mortgage process. I will no doubt be using them again.

Antimite came out to treat areas for subterranean termites covered by my service contract today and not only did they do what they came to do, but the tech noticed evidence of drywood termites in another area and told me not to worry –he’d treat that also since he was there! I LOVE ANTIMITE! The annual service contract is SO worth the money!!!

This is a horrible company. They don’t stand by their warranty, and have given me a hassle every time I try to get the service I paid for in the service contract. Their initial pitch and prices are good, but they don’t deliver.

A horrible company.
I purchased a termite protection plan from them after they certified all visible areas of my newly-​purchased home to be termite and fungus damage free.
A short time after the inspection fungus began appearing in areas that had been repaired for fungus damage and that Antimite had subsequently certified to be fungus free. When the Antimite rep came to my house to investigate he stated that his company was not responsible for the renewed fungus damage in the area that had been certified to be fungus free. He was also quite rude and argumentative. A supervisor was with him, and the supervisor said he would investigate my claim and get back to me. That was three months ago and I haven’t heard back from him. I called the company about 4 weeks after the visit, the receptionist took a message and no one ever got back to me.
I am convinced that this is not a problem with one rude service man, it is a problem with the company’s willingness to honor their contracts and warranties.
Writing this review is the last amount of time I will spend on this company.
Avoid them – there is a reason their prices are so low.

I called 4 different pest control companies to inspect and give me an estimate for ridding my home of termites. The only one that actually showed any interest was Antimite and they did a thorough inspection even showing me photos of my attic. Of the other 3 inspectors from different pest control places, not a one even ventured into my attic or the garage.
Antimite came in with the second lowest bid, but the inspector spent a great deal of time with me explaining the process. I was never given a hard sell. Although they were the first company to do any inspection, they were the one I chose. I was extremely happy with the process of tenting, wood repair and replacement, information, etc. This is a truly professional company that I have recommended to friends and wouldn’t hesitate to use in the future.