Arco AM/PM

DO NOT USE THE AUTOMATIC CAR WASH if you have a dark or new car!!! I bought my car last week, no scratches (brand new). Drove it through the wash for the first time today. When I got home I looked at the car and not only was their left over soapy residue from the soap and poorly dried water, there were tiny scratch marks everywhere from the spinners that they have that beat the car. Granted these are very small almost spiderweb like scratches, they are everywhere!
I called them and he said «well if you were on the freeway the soap would’ve blown off by now» … Yes, it did. And it left residue all over the car.
Sounds petty as I can easily go re-​wash this and solve the problem but I shouldn’t have to re-​wash my car after paying to have it washed. I also shouldn’t have had to pay $ 6.00 to have my car scratched up. Of course they insist that the car wash cannot scratch a car, any person with half a brain can figure out that this is possible. I went home and googled this problem and it turns out that there are tons of people who this has happened to. It happens when the car wash is not properly maintained DAILY or cleaned. Many times these brushes (not sure if that’s what they are) but the giant spinners pick up dirt and sand from other vehicles throughout the day and when they spin around on the next car… Scratch scratch scratch, everywhere.
These people are lying if they tell you they wash and maintain those things daily.

This gas station lures people in with relatively inexpensive gas prices and then makes them pay for it by subjecting them to lame advertising coming out of outdated and ratty looking pumps. In addition, it has a sketchy vibe at night, mostly due to transients either hanging around or approaching customers to bum money. One douchebag actually got mad when I cut him off mid-​sentence to say I don’t have money for him. It would be nice if they actually tried to keep non-​customers off their property.
I’ve been there several times, and I hate how I’m forced to listen to lame advertising at loud volumes the second I activate the pump. It’s disrespectful to customers, but some businesses will do anything for a buck nowadays, right? It’s just like getting spam in your email; who the hell actually buys crap that’s advertised in this fashion anyway?
I also hate how a large chain business like this charges .35 cents to use a credit or debit card. It’s yet another slap in the face to customers. As a result, I won’t be back.

This location was so difficult to get in and out of the parking lot. They were very tricky and charged .35 to use a credit card. It was confusing for an out of town guest and we almost left it we hadn’t spent so much time trying to get into the parking lot.

Don’t go here my credit card number was stolen on ¹²⁄₄ and was used twice at a Lowes while I was at work. Luckily my bank caught it but one of the charges was approved so I’m fighting to get my money back. I will never go here again and I wouldn’t be the last one surprised if someone that works at this location is stealing the numbers from customers a police report will be filed.

I don’t want to rate this location less than 5 stars because of the outside atmosphere due to the location it is in… but the transients are plentiful and while most are very nice and clean. there are some that make myself and others very uncomfortable. But… the staff are all friendly and I like that they are very easy going and make me feel like a friend rather than just another customer. Rachel.Mark.Chana.and all the other smiling staff members are great! The owner is a nice friendly guy too! Keep up the great work

This AM/​PM location has quite the set of balls. First, they do not accept credit cards. Second, they charge $.35 if you pay with a debit card. Third, they own the world’s largest ATM machine conspicuously placed next to the pumps. Wanna pay with cash? Gotta go inside and wait in line? Don’t have cash and want to use the worlds largest ATM machine? $ 4.00 transaction fee (plus whatever your bank charges). No thank you. About a block away is a Shell station. No false advertising or nonsense there.

Went for a car wash. The cashier was very friendly. The car wash was what you can expect for a drive through car wash

Not that any Arco is good or AM PM because they charge you 35 cent fee to use a debit card but this one is especially not good. not very customer friendly I guess because of all the concert goers. I would look for some new employees. The guys here are rude and the attitude is as outdated as the 35 cent debit card fee. I’ll try very hard not to walk in this store again

Worst customer service I have ever received in my life! Stopped in today to get gas. Went inside to pay and Larry was behind the cash register, I purchased $ 40 in gas no words or eye contact was exchanged. Left the store to go pump my gas and find my 83 yrs. old father who had been waiting in the car for me now doing the «pee pee dance». He uses a Walker and we slowly made our way back in the store. At this point he really had to use the restroom. I rushed ahead to scope out the bathroom situation and noticed you needed a coin to get inside. Larry was ringing up another customer and I very politely asked if I could get a token and explained it was an emergency. Larry didn’t acknowledge me at all. I asked him once more and he still ignored me. Even the person he was helping looked at me and Larry in disbelief. My dad is now begging for a token still no response. I look over an notice Shawna who I later find out is the manager over by a glass soda/​water case. I begged her and even told her I just purchased gas my father is about to pee his pants can she please give me a token. She looks at me rolls her eyes and tells me to get the token from Larry. I explain that he is not only not giving me the token, but he won’t acknowledge me. She says he will give you a token. At this point I’m at their mercy, because we are not making it anywhere else. The man who was being waited on leaves the store shaking his head in disbelief at their treatment towards us. What I didn’t know is that while I was begging shawna for the token. Larry has placed the token on the opposite side of the counter so when I went back to see if he would acknowledge me. He rudely said the token is on the counter, but didn’t tell me where I finally found the token and ran to my dad who was completely humiliated and let him in the restroom. I calmly told Larry and Shawna that what they did was so mean and cold hearted. My dad emerged from the restroom and he had peed his pants. The whole ordeal took about ten minutes from the time we walked in to the time I finally was able to let my dad in. So needless to say I will never ever go here again. I urge every person to boycott this store due to our experience. I’ve never been treated this bad and if the owner reads this you need to fire them both!

Clean operation. Right in the lot of the sports arena. Gas is usually on the cheaper side here compared to the other gas stations in the midway area. Typical am pm with snacks and drinks galore.

LARRY is wonderful. I came to this ARCO with a car wash code that I purchased from another ARCO in Irvine and tried to get a refund after more than 20 minutes of waiting. The man at the other ARCO told me I could use the car wash anywhere, even in San Diego. The first time I came in Larry listened to my story and gave me a complimentary car wash. I told him I would be back to purchase one because of his great service. I have been back twice in the last couple of months and go out of my way because of his positive attitude.
Today I went in to get a car wash and Larry asked me how my weekend went. I told him it was terrible but that my week could only get better. He was so nice to me and complimented my smile. I will continue to go to this ARCO because Larry is so friendly.

I can’t believe I’m reviewing a gas station. But, hey.
We usually end up stopping here for gas, cold drinks or a quick and cheap car wash after spending a few hours at the Swap Meet next door.
The gas prices are usually fair, the car wash does a decent job (though I’d be lying if I said it was spectacular… I mean, it’s an automated car wash, after all), and the prices for ice cold beverages and snacks are reasonable.
The thing I’ve been most impressed with is the customer service. It surprises me — every time — to be greeted and assisted by a friendly and helpful employee. I’ve been inside on several occasions, and have never been forced to deal with a rude or surly employee. (Haha, «surly». I love that word. «Zipper’s surly!» But I digress…)
I really don’t have much more to say. It’s good. I like.

It is in a convenient location, but not nearly as clean or nice as the new Arco on Lytton. Also, it can feel a little sketchy at night. But, if you need gas and you’re in the area, it does the trick.

No squeegees to wash your windows with! Really slow when you go inside. I understand it’s a gas station so my expectations are pretty low to start but when you don’t even come close to meeting them. It may of been an off day or two the two times I’ve been there, but who knows.

Pointless to sucker people in with a cheaper price then hit them with a $.35 credit card charge. Really, your record breaking profits isn’t enough so let’s tach on a bonus. Most people don’t realize gas stations make about $.30 a GALLON on ya so why not eat the BS credit card fee.

This Arco is in a great location, in the Sports Arena parking lot. You can get all your goodies at AM/​PM before strolling through Kobey’s or other events, know what I mean. AND, apparently you get free coffee if you have a great smile ;)