I have had too many bad experiences at this location. It is so close but I am no longer going here. I pulled up tonight to use one of my earned rewards from their app. The person who took my order, «Terrance», said he couldn’t get the coupon code to work. I then presented the coupon on my phone and showed him it on the app. He said, «well yo, it don’t work.» I asked if there was anyone else working that knew how to enter it and he said, «it don’t work.» I asked if I should call customer service to get this figured out and he said, «yeah whatever, go ahead.» This location is garbage! I have had multiple wrong orders and rude, dismissive workers.
Brett S.
Place rating: 1 San Diego, CA
Yeah when. Everyone in your family hates carls Jr. I think you can say. I hate it too. And PS. I found a hair in a chicken tender.
T S.
Place rating: 1 Escondido, CA
Wasted time and money just to be given the wrong food. There were only TWO cars in the drive-thru, so what could possibly go wrong? Ha! Pull up to the front, she said. Here’s «your» food, he said, and walks away before I could finish checking. Quick glimpse: Sides check, two burgers check. I get back to work and behold… burgers that don’t belong to me. I do not think a plain/dry burger and a spicy chicken sandwich(what I was given) are the same thing as a Superstar and fish sandwich(what I actually ordered). I definitely overpaid for what I got. I work in the area and its unfortunate… but never again.
Max K.
Place rating: 1 Murrieta, CA
Late night after work I decided to stop in and grab a burger. The young kid operating the drive thru was left on his own, to manage the front the drive thru and prepare food. After waiting out front for almost half an hour I decided to go in and check in on the food preparation. My burger and fries were dry and distasteful. I let the Shift Leader know, while she was eating her food calmly in the corner of the store. That may be helping a fellow employee during a busy time was probably a better idea.
GARY B.
Place rating: 1 San Diego, CA
Last Sunday around 12pm both Carl’s buy two for $ 6. Service was really fast and when we went to eat the Burgers we found out why I would not feed these dried up pieces of shoe leather to our Dog! Have been there during the week with 3 stars.
Chandler S.
Place rating: 1 Fontana, CA
This is by far the worst Carl’s Jr. I’ve been too, took over 15 minutes to get our food and we only ordered a chicken sandwhich and chicken strips. Then when we got the order they gave us tater tots, a breakfast sandwhich, and chicken strips. Went back in and took a good 20 minutes to get the correct order.
M N.
Place rating: 1 San Diego, CA
My husband bit into his burger and spat out a LONG brown hair. I’d rather pick up food at 7 – 11. NEVEREVER eating here again!
Aaron K.
Place rating: 2 San Diego, CA
First off I lover Carl’s Jr. but this particular Carl’s is definitely not their best. When you pull up to a drive through and there are two younger male employees working and cursing over the speaker with the drive through and continue until I received my food at the window. Probably the worst display of professionalism I have ever seen anywhere. Have fun at work but when there is a customer its time to put on your business face. Makes me not want to go back at all even though the food isn’t badly put together.
R R.
Place rating: 1 San Diego, CA
This place is just gross. I love CJ grill chicken club but I will not go to this location again. Every time I go the chicken is old, over cooked and tastes like rubber. Fries old and greasy, fountain drinks are nasty as well. I will go to new 4s location. instead. Clean and much better food.
David T.
Place rating: 2 San Diego, CA
Very disappointed with the service provided at this restaurant. I got an order to go and got all the way home and realized they forgot my fries. Such a bummer. This isn’t the first time they forgot something in my order.
Leonard S.
Place rating: 3 San Diego, CA
The latest bigger than your head sandwich is the«Big Chicken Fillet Sandwich» it is big and oh so delish. Go get you one. Or got to their website for a two for one coupon.
Conrad R.
Place rating: 3 San Diego, CA
Shout out to my fast food alumni. I used to work at a CJ’s back in the day. I also got fired on my day off from CJ’s. Apparently, accepting food I didn’t pay for(or even ask for btw) while visiting my girlfriend at the drive-thru window is frowned upon by management. If you use the drive-thru, do you notice when they make you pull forward and park up front or to some spot over to the side? Some newer fast food lanes have a timer near the service window to help management track their restaurant’s speed of service. Moving your car away from that sensor stops that clock. Shenanigans. The food was correct as ordered, so no complaints there. With no cars behind in line, it seemed pointless to make us drive away from the window, but it didn’t take long for the food, but here’s what led up to lunch. I’m parked at the front of Carl’s Jr with my window rolled down as we wait for the food. Then an employee suddenly appears on the passenger side of the car. He’s holding a paper bag. Wifey and I look over as she rolls down her window. CJ guy: Is this your food? Wifey: I don’t know. Is it? Me: …Um, what’s in the bag?
Joe H.
Place rating: 3 Poway, CA
Sometimes these reviews just write themselves. It’s about your average Carls Jr. The service has been good at times, flaky at others. The food quality has been consistent with a fast food restaurant. Truth be told, I go here for the cheap sodas(I’m a Diet Coke/Coke Zero addict).
Miles C.
Place rating: 1 Burlingame, CA
This Carl’s Jr. has no consistency. Carl’s Jr has the best«fast food» but this place is place needs to work on delivering the same product.
Maug C.
Place rating: 2 Corona, CA
The front counter person was nice but OMG are they SLOW!
Antonio L.
Place rating: 3 West Covina, CA
Eh, typical Carl’s Jr. Average dining room area. Nothing special about the food. Burger was warm, not hot at all. They had said they were waiting for the fries to be cooked. So yeah, let the sandwich cool down while the fries are cooking? WTH?! Anyways, the fries were piping hot though! Restroom is blah. I wouldn’t eat off the floor or have a seat, even if there were seat covers. Washed my hands and used the paper towel to open the doors. That’s the way to go here. So you’re hungry and you need a quick fast food joint, come on over and have yourself an average American fast food meal.
Darrell H.
Place rating: 3 San Diego, CA
Your average Carls Jr, the staff is what you would expect from any fast food and the food is the same.
Heather D.
Place rating: 4 San Diego, CA
This Carl’s Jr is just what you’d expect from a fast food burger joint. The staff are friendly and the food is made to order. It does get pretty busy around lunch time, as does every other lunch place around there. The parking lot is rather small for all the lunch places that are there, so definitely pays to be there at the beginning of lunch rather than the middle or end. I really have no complaints.
J.E. P.
Place rating: 2 San Diego, CA
Nice TV’s, clean dining area, but slow to go service. Took me 20 minutes to get a #3 combo with nobody else in line after me.
Addison C.
Place rating: 1 San Diego, CA
Dont even get me started on how much I hate this place!!! The workers are rude as hell and will talk spanish about you behind your back. Food is extremely greasy(more than usually CJ). Manager is very rude too :(