Firestone Complete Auto Care

San Diego, United States

4.3

Open now

20 reviews

Contacts

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Telephone:
+1 858-997-2548
Website:
www.firestonecompleteautocare.com
Address:
1245 Garnet Ave, San Diego, CA, 92109
b/t Fanuel St & Everts St
Pacific Beach
Nearby public transportation stops & stations:
1.6 miLine nr. 30
2 miBalboa Avenue
2.4 miClairemont Drive
Categories:
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Today

Today 7:00 am – 7:00 pm
Open now
Local time (San Diego) 11:09 AM Tuesday, June 3, 2025

Business hours

Monday 7:00 am – 7:00 pm
Tuesday 7:00 am – 7:00 pm
Wednesday 7:00 am – 7:00 pm
Thursday 7:00 am – 7:00 pm
Friday 7:00 am – 7:00 pm
Saturday 7:00 am – 6:00 pm
Sunday 8:00 am – 6:00 pm

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20 reviews of Firestone Complete Auto Care

No registration required
Place rating: 5
San Diego, CA
This is the best place to take your car for maintenance and repair. They are incredibly kind and thorough and they genuinely care about you and your car. They go above and beyond the call of duty to ensure you are getting the care your car needs, and for the greatest deal. I will never go anywhere else for anything car related. Fantastic job, guys! Keep up the amazing work!
Place rating: 5
San Diego, CA
I have been here a few times got to work with Scotty… I feel he’s very informative I feel he’s trustworthy I’ve come back I feel reassured… Being female sometimes feel like I get taken advantage of not here… I would recommend talking to Scotty having a car worked on here
He also recommended a place for me to have my muffler looked at down the street at mitis they were very helpful and did not charge… Thank you guys
Place rating: 1
Costa Mesa, CA
Made an appointment for an oil change yesterday for 8:00am. I figured, first in first out. I show up looking like the first guy in the door to hear «Casey double booked me.» Some how there are 4 other cars ahead of you «boss.» I could probably get you out of here in about a hour in a half if that is ok with you «boss.»
If I were the «boss» I would be looking to improve the scheduling process and customer service efforts of the crew.
I am new to SD and was looking for my go to place for the future. I guess I will be going elsewhere
Place rating: 5
San Diego, CA
Everyone is always so helpful! Always my go to for my car /​tire needs. AJ is super friendly and helpful. Thanks guys !
Place rating: 1
San Diego, CA
It has been a couple of weeks since I left paperwork for the manager to get back to me pertaining a poor job performed.
I have not heard anything! Still waiting.
According to Lexus Kearny Mesa… Firestone modified a rear air bag with duct tape causing the other airbag to over compensate, therefore failing.
It cost me over $ 1000. to repair damage to our very reliable Lexus GX470.
Place rating: 5
San Diego, CA
I always come here for my oil changes, great and quick service.
Want some $$ saving tips? Message me on Lokely :)
Place rating: 3
San Diego, CA
My husband came here to get his truck tires put on, the staff was really kind and friendly. They had an estimate of 1.5 hours to get it done, they didn’t have many customers that day either, so we came back in 2 hours… they still weren’t done for another hour after that. So needless to say we spent 3 hours waiting for them to be done. It was a long day, very frustrating
Place rating: 5
San Diego, CA
The hours on the Unilocal website were in error. 8−6pm, however the staff ensured I was taken care of and did not let me leave without resolution. They have solidified my business preference for full syn oil changes. Well done. Pulled my car in within seconds and made it happen. Lobby was still open and cold for me on a hot day.
Place rating: 5
San Diego, CA
I have been taking my car here for the past year and a half. Every single associate I’ve worked for is extremely personable and respectful. They take amazing care of your vehicle and do not force you to do services you don’t want. I absolutely love this place and would never take my car anywhere else! I HIGHLY recommend this to anyone looking for any car service.
Place rating: 5
San Diego, CA
I am so thankful for the terrific service of Scotty B!!!
Thank you Scotty!!! I highly highly recommend him and this business, specifically because of him and the great people who work with him. I found a nail stuck in my tire at 4pm on a Sunday (ugh, right?) and was leaving on a big driving/​road trip the very next morning at 7am and had to leave exactly on time. Yikes, right? I have gone to this location for years with my tires and don’t trust anyone else, so headed in. They were swamped, and at first Scotty said no way could he help me as they were so busy and closing soon. After I explained my predicament, he went WAY beyond the call of duty and agreed to help me out. They had the tired fixed by 5 and I was on the road, happily, the next morning. I want to thank him here again, and tell anyone who needs great customer service and great work on their tires and car to head in to this shop. They are wonderful. Especially Scotty B.
Place rating: 4
San Diego, CA
I have had a couple of things fixed on my Murano recently at firestone. Scott is very friendly and accommodating and always has a positive attitude. Casey, the manager has been quick to respond as well as experienced with customer service recovery if something isn’t up to par. This is greatly appreciated from an auto repair shop.
Place rating: 2
San Diego, CA
Good for tires and oil changes. Useless for engine repairs. They took my car for over 24 hours and couldn’t diagnose the problem. Went down the road to Midas, who were able tell me in ten minutes that a spark plug needed to be replaced. Job done.
Place rating: 5
San Diego, CA
No one likes going into an auto care place to pay to get their car fixed but the staff at Firestone PB rocks. Scottie is the man. That dude is the definition of going the extra mile. Will be back for all my auto care needs.
Place rating: 4
El Cajon, San Diego, CA
I love this firestone! Me and my family have been long time customers and they have never done us wrong. The staff is so friendly and they know me by name. When I go there they know what I want they get it done and they even work with my schedule so I can have my car in time if need be.
Place rating: 5
Dana Point, CA
Jeff and Joe were top notch. We thought we had numerous issues with our vehicle. They completed a diagnostics check and test drive and suggested we start with new tires. Amazingly that solved all of our issues due to the cars computer system being able to accurate assess power.
Place rating: 5
San Diego, CA
This place was fantastic. Bryan was super straight forward, and did not give the sales pitch for a million things. It was in and out within a few hours, and within budget.
Place rating: 5
San Diego, CA
Great service and good prices. These guys shoot you straight and couldn’t be nicer about it. Took both my cars in to get serviced and Scotty was sure to give us the best deals possible on maintenance and was beyond friendly in doing so. They’re all a real pleasure to work with.
Place rating: 5
San Diego, CA
Friendly employees, cleanest auto/​tire shop I’ve ever been in. Definitely coming back for future auto work.
Place rating: 5
Riverside, CA
Having your vehicle break down when you’re far from home and by yourself is scary to say the least. The guys at Firestone were so compassionate toward me. They ran diagnostics quickly and were great about making the necessary repairs without trying to wallet rape me.
Excellent service is always important. Honesty is always appreciate. But compassion is just not something you usually get from businesses who know that they have you up against a wall. They worked with me to find a way to pay for the repairs and were just super nice throughout the whole process.
I highly recommend them for you auto repair needs. Expedient, honest, professional and caring. This place is just awesome.
Place rating: 5
Mira Mesa, San Diego, CA
Very Friendly Staff n Manager Brian H. Himself work on my car to put the new tires thumbs up Mr. Brian and top notch on cleanliness tire store I’ve seen in my entire life… Good job guys.