H&R Block

There’s only two things certain in life: death and taxes. And much as I’d like to postpone both as much as I can, I know that the taxman cometh every April 15^th. So, as soon as I get my W-​2 and my 1099, I go to get my taxes done as soon as possible just to get it out of the way.
One of my best friends had done my taxes for the past decade, but her company had raised their rates, so last year another of my friends helped me with mine through H&R Block’s online system. Even though I have a simple W-​2 with no withholdings, I’m still afraid I would screw up my return if I did it solo online… so yesterday I made an appointment with the folks at one of H&R Block’s physical locations. (The current promo about a thousand customers each day getting $ 1000 also helped me with my decision.) Imagine my surprise when I showed up to the Mira Mesa Mall location — only to find out that I was supposed to go to the other location near Best Buy! However, the friendly receptionist was able to squeeze me in, so I’m grateful for that.
Ed Anderson, the gentleman who did my taxes in the office, was nice enough, but I had to point out several inaccuracies when he was putting in my address and my bank account information. It was all I could do to restrain myself from punching in the numbers myself, but once everything was smoothed out, it was ok.
$ 96 for the service, but at least I’m getting some cash back! Still, maybe next year I’ll try filing online, especially after seeing how easy it was when Ed did it on his computer.

I would like to applaud Zoila Souza, at the Mira Mesa Branch. Zoila was very professional, polite, thorough, patient, caring, and had a great sense of humor. When she was able to get me back more money, she would give me «Hi Fives»! This made me feel comfortable, and it became quite amusing for us as we joked and laughed, using that gesture. So not only did my taxes get done perfectly, but I feel that I left there gaining a friend. «A two for one isn’t bad»! Thank you H&R Block, for hiring such a great and awesome Tax Return Preparer. I have, and I will continue to recommend H&R Block, to all of my family and friends. Thanks again Zoila. «God Bless You»!!!

Tax people with basic knowledge. She even typed my social wrong and was only aware after I advised her of the error. Then she kept insisting that I sign off on documents that she didn’t allow me to read. When I asked to read the documents first, she stated that I just needed to sign it and can read it at the end. When I was adamant on reading the documents first, she became annoyed-​as if I had some obscene request. I got up and left. This has taught me to stick with my CPA instead of choosing convenience over quality.

Went there with an appointment, but nobody helped me out. Just waited there for 50 mins and walked out after that.
Interestingly, saw a guy who just walked in without an appointment being served right away!
Very unprofessional!
This could be an isolated incident, but i’m never going to use H&R Block again.

My dad overpaid state income tax for more than $ 40,000 in the past 5yrs while working overseas because he do his taxes in this branch with Regina. My Dad never stayed more than 30 days stateside, my mom is in san diego but under FTB (franchise tax board) publication 1031, he should only pay 50% of his income (california is a community property state, because my mom is leaving in san diego its half of my dad income is state taxable) but This Branch dont know about this and instructed my dad to pay the whole state tax amount considering him as a resident (under FTB 1031 he should be a non resident). Luckily i found this out, and did some research– i hired a real accountant and sucessfully filed a ammended return. Never again in this branch. All they know is just inputing data on a software for basic tax, which is free if you use turbo tax online. Beware…

Our tax professional at the Mira Mesa Mall H&R Block office takes our complicated tax history and makes it look easy to file. The front desk is managed by a very capable woman with a good sense of humor and a wide knowledge base. We do not dread having our taxes done here, we do our part at home organizing our data, and the outcome is very satisfactory. There is a high level of professionalism and courtesy. After 30 years, we wouldn’t think of going anywhere else (we started with H&R Block in the Sears store at UTC in 1982). Plus, this office is conviniently located a mile from our house, which helps if I have forgotten an important document!

The old lady working the front desk is RUDE.
Won’t be back to this place… like EVER…

There is a man named Jonathan Lea who works here. He is a true professional. Best tax guy I have ever had from H&R Block. Call ahead to make an appointment and bring all your paperwork including last years taxes.