Tidy Maids Referral Agency

I decided to go with this agency because of the many 5 star reviews on Unilocal!
I don’t know where to start. The maid called me over the phone asking if I «habla espagnol» to which I responded no. She got her cleaning stuff and started «cleaning» so I left her home and told her to call me when she was done. She called saying that she is almost done so I went up to my apartment (I was just downstairs). I asked how many hours she worked in total (to confirm even though I let her in and out) and she said 3. I looked around the apt with my mom and found black dirt in the kitchen sink that was never even there in the first place. My mom thought it looked like she rinsed a dirty rag in the sink and didn’t clean up afterwards. And my mom & I had to re-​clean the apt because she cut a lot of corners. I would have given the cleaning 2 stars to be fair. But the huge problem was when I checked my credit card statement a few days later. I had been charged an extremely high amount. I called them to ask about it and the lady on the phone said that the maid recorded 4 hours 45 minutes for the cleaning. I told her that it was not possible because the maid told me in person that it was 3 hours (and I had timed her too). But she refused to even acknowledge the fact that the maid could have been wrong (whether intentionally or by mistake). She said that that is what the maid said. I’m not sure if the maid claimed that it was longer because I did not tip her because her «4 hours & 45 minutes» sounds fabricated compared to the original 3 hours she confirmed to me.
Honestly I didn’t even want to dispute this charge through my credit card company because the extra $ 100 or so didn’t matter enough for me to waste my time over this. But even though this review has been long overdue (cleaning was in June), I owe it to my fellow Unilocalers to post my experience with this agency, as I fell for the great rating too!
I literally cannot understand how it got 4 ½ stars on Unilocal.They must have paid for people to review them or had their friends give them high ratings.
So all in all, if you are looking for a mediocre cleaning service and don’t mind being ripped off, then this would be an appropriate cleaning agency.
P.S: I uploaded a picture of the ridiculous charge as extra proof. So check it out.
UPDATE: The morning after I posted this review, I received an email from the office manager apologizing for the bad experience and offering me a full refund in the form of a Tidy Maids gift certificate. I will not be using it because I don’t want to feel tempted to modify my initial review (not that they asked) because it still accurately reflects what happened *that* time and I’d rather not take the risk of possibly going through this again. So I just wanted to post this update to reflect the follow-​up.

We’ve had two cleanings so far — and it has been a great experience. The first cleaning is a deep clean and then the following cleanings can be scheduled monthly, bi-​weekly, or weekly at a flat rate. The cleaners are diligent and very pleasant. The customer service and communication with the asst. operations manager is fantastic as well. We will continue to use Tidy Maids, so happy to have come across this company.

I used them to help me clean my apartment for Airbnb!
They did a really great job. The place is spotless! Took out the trash and cleaned the kitchen to a point that I had it when I first moved in.

Swift service! Went to a friend’s house for a party. Called them for swift clean up. Very reliable and we had an appointment soon after!

So very Pleased with our Beautifully clean house and now officially ready and comfortable to bring home our Newborn baby boy! I found Tidy Maids on Unilocal and was so impressed by the reviews that I booked our first deep cleaning. We will now be regular customer’s on a monthly basis after their first visit to our home. They were on-​time, thorough, asked if we wanted additional work done, asked about details, etc. Dusted all the blinds, base boards, windows inside and out… WOW! I would and will highly recomment this Cleaning Service. Thank you!

I usually clean my own place but sometimes it helps to have professionals in every now and then to really get it clean. It was easy to request a quote on their website for my apartment and I received a call the same day. I have a small place but needed some serious cleaning done and it was a fair price. I would use these cleaners again.

A single dad’s dream. Hang out w the kid instead of cleaning! For realsies. All work done quick, efficiently & professionally. I Hate to pay for cleaning service, but these cats made it feel SO worth it. Thank you!!!

With visitors coming to town, my fiancé and I wanted a house cleaning service for our 2 bedroom, 2 bathroom condo. Seeing 5 stars for Tidy Maids, I called them up for a quote and was given a decent price over the phone. I booked an appointment for the following week and the maid showed up within her specified time frame. Let me preface the review with the fact that she did a fantastic job — very thorough and detailed, with a friendly demeanor.
When she arrived, I discussed what I wanted done (cleaning and dusting only, no laundry or dishes) and when asked approximately how long the clean service would take, she said she couldn’t specify how many hours. As a comparison, she said 1^st cleanings are usually long, and she did one the day prior with a townhouse of similar size that ended up being 8.5 hours of cleaning. I was shocked! I honestly didn’t think she would be cleaning for that long, but come 6pm when my fiancé and I were cooking dinner, she was scrambling to finish.
I knew from the initial phone conversation that the first cleaning was an hourly rate, so that wasn’t a shock to me. But if I knew ahead of time she would be there for that long (and I’ve hired cleaners that took a couple hours tops with 2 people involved), I would’ve considered a different company. Also the company knowing that their first cleaning is very detailed and lengthy, they should’ve provided me with a more accurate quote. Sadly because she was rushed at the end, our guest bathroom toilet wasn’t 100% clean (spots on inside) and the top of our refrigerator was still dusty.
I’ll keep searching for an affordable maid service in San Diego…

I’m a business owner and hired tidey maids to help clean my salon. They promised to have two people show up at 8am and clean the salon before we opened at 10. One didn’t show up until 8:30 and the other showed up after 9. I had someone waiting there for them since 7:45am. Once I called to complain the woman who answered said she called them to see what happened and they said they both got there at 8:20. So not only did I have to still pay for their awful service they also have people working for them at lie about what time they show up at a jobsite. When I came in later that day to see how the place looked it was exactly the same as it was before. This whole ordeal was pointless.

Last month I stayed at my friend’s apt while she was out of town, and I wanted to surprise her with a super clean apt when she got back. I found Tidy Maids on Unilocal and gave them a call. They were super reasonably priced, they did a great job cleaning her place, and were super duper friendly. My friend was so thrilled when she came back, she said she had never seen her tub that color… as in white!

Working in the film industry I am never home and when I am I don’t have time to keep the home clean and tidy. This place has helped me so much. They have wonderful staff and great rates. My place hasn’t looked so good in ages. I feel at home thanks to Tidy Maids.

EXCELLENT SERVICE. FAST. FRIENDLY.
I was in need a service to clean my house, before and after my mom’s surprise party. I was looking for an affordable, yet reliable maid service and with the help of Unilocal I found Tidy Maids.
Tidy Maids is probably one of the best maid services I’ve come to know. I was throwing my mom a surprise party, and our house was absolutely a mess. Living with 3 younger brothers and 2 preteen sisters has definitely made our house a pig sty. I called Tidy Maids up, I made an appointment for them to clean the house before and after the party. They were very nice, and did an awesome job.
The women that came to clean my house were very respectful, and did an awesome job. They are courteous, and very detail orientated. They have amazing customer service and I can’t say it enough, made my house beautiful before AND after the party. I highly recommend this service!

to be quite honest, my roommates and I are very messy and very bad at cleaning up after ourselves. As respectable adults who are busy juggling jobs, school, and social lives, we found it necessary to have outside intervention. That’s when tidy maids came in. Not only was tidy maids affordable for us, they also got the job done – and boy was it a big job! Really recommend their services!

My sister was graduating from college and we needed both her old and new apartment cleaned. Since I was in town for the ceremonies I decided to help her out and find a cleaner. I was wary of finding a housecleaning service on Unilocal,but after reading Tidy Maids’ reviews, I took a chance. I’m so glad that I did!
As new customers, we have been pleased with the results of their hard work.
Tidy Maids are courteous, detail oriented, and thorough. They have excellent customer service skills and deliver it with a positive attitude, which is a nice bonus when you have someone taking care of your home. I highly recommend their services!

I was staying with a friend while in San Diego and wanted to do something nice for her so I contacted Tidy Maids. I was only visiting for a week and I needed it to be while she was out so it was more of surprise. The house was a mess since my friend has 2 dogs and 2 other roommates. It was a pretty big house but they did such a fantastic job! The house was spotless so everyone was thrilled. They were punctual, professional and reasonable for sure. I would highly recommend them to anyone and now my friends are using them regularly.

I am a very busy person, and never seem to have enough time to clean my house. I found Tidy Maids to be very professional as well as affordable! They did a wonderful job of cleaning my home, and they are the only company I would ever consider to use.
I am very impressed with their service! They were very efficient and I will be using them from now on!

I was referred by my friend to use Tidy Maids. Let me tell you — I was very impressed. The cleaner showed up on time with all the cleaning supplies and did an outstanding job. I have a dog so as you imagine, dog hair is everywhere. My condo was cleaned perfectly. I was very impressed and will continue using Tidy Maids again. Ohh, and their customer service is on point. I would definitely recommend this service!!!

I am highly impressed with Tidy Maids! They’re extremely great! I would highly recommend them to everyone, especially for those that do not have enough time to clean up their house. My house is always a mess, so it is greatly appreciated to get quality service to clean the house!
They definitely helped me tidy up my house and they went above and beyond to help me out. My family never has time to clean the whole house, so it is a nice feeling knowing that these people can 100% help! Tell your friends and tell your neighbors because you can trust Tidy Maids to clean your house!!! Thank you so much! I appreciate all the hard work!

I’m a busy CEO and Tiny Maids helped me a TON! As an entrepreneur, I often work late hours and barely have time to clean my apartment. Since hiring Tiny Maids, I’m able to spend more time relaxing and doing work. Automating my cleaning and chores has increased my overall productivity. Tiny maids allowed me to focus on what’s important, and take care oft the tiny things in life that are better left to professionals.

I am a disabled person, so it is very difficult for me to do any real heavy cleaning. I found Tidy Maids Referral Agency on the web, and I’m glad I did. They detailed my house so I could practically eat off the floor, if I could bend down to that level. The dog hair was gone and so were the cobwebs around my ceiling fans. By the time the house cleaner was finished, my house smelled really nice and it was so clean! Thanks, Tidy Maids! I now know who I’m going to call to help with the spring cleaning.