Valvoline Instant Oil Change

They told me $ 127 on the phone the day before for an oil change. When I got there today they said $ 140. Then they did not have my oil filter, said I could buy one somewhere else and they would knock $ 10 from the price. The oil filter at autozone was $ 20. Decided to go somewhere else.

Got a full synthetic oil change and new air filter for under 100.00! And the best part is it took less than 15 mins!!! I am definitely coming back! ! Eric is a cool guy! Instant oil change with a comedy show hahaha! ! I will be back

It took a good amount of time but they eventually fixed the problem and made everything right again.
If your persistent the customer service is helpful.

I brought in my RAV4 for an oil change. Johnny helped me out he was great. Way faster than I expected it to take and he checked everything it seemed like. He even changed the cabin air filter I didn’t even know I had. It was all full of dust and nastiness. Without that I’d be breathing in dead bug road dust still. I don’t know anything about cars but he explained to me everything he was doing it was a great experience

Very Polite, knowledgable, and fast. My 3 yr old was with me at the time and he is completely obsessed with anything to do with any kind of vehicle, so getting to stay in the car while my oil was changed and tires rotated was an unintentional but extreme treat for him hahaha :) With the windows rolled down, he would ask the guys simple questions and they so graciously answered, like real answers:) And obviously the most important part my car was well taken care of and the price was great:) thanks guys!!! This is for sure my new oil change place, see you again soon:)

Brought in my husband’s Jeep for an oil change. This place is super quick, convenient and easy. You pull your car right in — you don’t even have to get out of the vehicle.
It almost feels like you’re at a race track pit stop. They check all your lights for you, and then one guy is under the hood checking the fluids, another person checking and filling air pressure, while a third is underneath doing the oil change. Pablo, who was my ‘lead’ guy, was at my window getting all my information and showing me the different oil options. I know nothing about the options, I always go with what’s cheapest. He showed me my three options and costs associated with my vehicle. There was absolutely no effort at an upscale — he just showed me and I said cheapest and he said okay! They pulled out my air filter to show me it was good and didn’t need to be changed and at the end, showed me the oil stick to show it was filled up. They also added wiper fluid.
All in all, I was there maybe 15 – 20 minutes max. Fastest and nicest oil change ever! I’ll definitely be back!

I come here everytime I need an oil change and they are always super friendly. This time james was the guy taking care of me and was awesome with my 3 yr old! Great job guys!

These place is awesome. I want to say thanks for all the help to Pablo and Quioc! The helped me out when I had no clue! Thanks again gentleman. Ill definitely be back!!!

Definitely noticed a change with new management. Still just as quick but honest mechanics who with my time on base, I’ve seen them go out of their way to assist with any problems they can help with. Strongly recommend to anyone. thank you again guys. My girl feels better with her car and I can tell the difference with mine.

Loved the drive thru service. So easy and convenient! Will definitely be back for my next oil change.

Amazing customer service. I can’t believe I’ve never been to a valvoline before but I now know what I’ve been missing. I can’t wait till I’m due for my next oil change.

So I needed my lights change and air in my tires. The staff was awesome especially Ginah one of my lights was not in stock and she made it happen.

Great customer service. Got an oil change and a tire rotation done very quickly. It is more pricey than other places but would gladly pay the extra 10 dollars to have good service.

Customer service great, good work ethics within the crew, timely service.
Good job new management !!
Had my service done 7÷21÷2014

First time here I got an oil change pretty quick and I did not have to get out of the car or wait for too long

I went in for an oil change and was terribly dissatisfied. I will not return.
Even with the «military discount» I spent twice as much here as I would have at my neighborhood shop. This was not due to an up-​sell (which they really push hard for). I chose the same grade of oil I always use.
They wanted to change both of my license plate bulbs for $ 12.99 each. Pep Boys stocks a two-​pack for $ 4.99. Thanks, but no thanks.
My local shop does the same work, faster, with the same quality oil for a much lower cost. On top of that they check tire pressure, grease door hinges, top off all fluids, AND they make you feel like a valuable customer. I’m sorry I ever assumed I’d get a better price and/​or better service on base.

Over all good experience. Noah was spot on. I see others were up selling. Then do it yourself. It’s there job. Just say no. It’s better than Walmart.

Do not go here! I have an older vehicle so I use synthetic oil and a pricier high mileage oil filter. I brought my own filter and oil here last year for Valvoline to change to save me time and since it would be easier for me than crawling under my truck. That’s the last time I’m going here and I caution all of my military colleagues from wasting our hard-​earned money at the Valvoline at 32^nd St Naval Station.
I changed my own oil last week and there was a cheap, no-​name filter in place. I obviously can’t test the oil, but it did seem different than the normal synthetic I’ve been putting in for years. The crooks at Valvoline took my high quality products and did the old «switch-​a-​roo» on me. It’s pathetic that these scum prey on trusting customers, especially on us military personnel who defend their freedom.

My first impression was bad. This business is a on a Navy base. We are suppose to be getting a good deal at discounted prices. The first thing out of this guys mouth was the price for the highest price for a oil change. This
offered me the highest oil price first which was 85.99 then 59.99 then 39.99 then 29.99. For god sakes I have a 92 honda accord. Im not ever going to do a 85.99 oil change on my car. I just felt stupid even being there.
To make make a longer story short there are better deals out in town. This is no way a connivance when the prices are to high.

CS1 Martinez

After a terrible previous experience, the District Manager personally contacted me to rectify the situation and keep me as a customer!
My 2^nd visit was spot on! Great service and it was done in a timely manner!
Thanks Esteban!