County of Los Angeles Public Library – San Dimas Library

This is a friendly library to go to. The people here are genuinely helpful. They will order you a book if they don’t have it. There is a decent selection of books and DVDs. You can also find computers to use with Internet and you are allowed to print about 10 pages a day for free. The employees have been helpful and have helped my daughter find books and also helped me print something important even though it was close to them closing.

I don’t think any one is rude or mean here. :/​Although I agree that it needs to be updated. But I all ways get the help I need and get the books I want. :) The parking lot is huge and you can park on the street. I like this library because it is quite. The one in La Verne all ways has kids (running) in there. Yes you read correctly running and yelling. Very annoying…

I just moved to this beautuful small community and I am in love. I go to the libary to use the computors at least 3 – 4 times a month. Most of the reviews say the stuff is rude. From my experience not rude just quite. I always greet them and I get a smile or hello. I will say they don’t go out their way but if u need help they are there to serve you. The parking is easy excess… computors are always available r short wait time… clean and can be quite at times. Over all I am please.

Good library with a decent dvd collection; however, many of the children’s movies/​shows are scratched, so if you are checking any out for your kiddos, open the cover first and do a one-​over for any major scratches.
I like that this library is pretty quiet. When I think library quiet, well, San Dimas pretty much fits the bill.
Another positive is the good selection of children’s and young readers’ books. I wish they had an influx of newer ones though… we’d love to get our hands on them.

I have lived in san dimas for 36 years and the best thing about the city is the library. My kids took classes here and did homework here and my father was here many times a week before he passed away. He not only loved the books, but he loved the friendly faces and the staff that really took an interest in him. And he is not alone. We are so lucky to have a real hometown library with real caring people and I hope that the rest of the community can appreciate how lucky we are. I can’t give enough stars…

Okay Okay Okay… a lot of people are knocking the staff (and trust me, I have met some mean librarians in the LA County library system… and that is coming from a future librarian).
BUT — I volunteer at this location and I will admit, some of the younger staff can be a tad standoffish (not to be confused with rude or mean, they are just very quiet). Here is something to try (anywhere, not just at the library) YOU smile at them and greet them. Say «Hello» or «Good Morning».
SERIOUSLY! I do this every morning when I come in and ALWAYS get a smile. If I just walk by then they ignore me. But if I smile and say «Good Morning!» they will at least smile back if not greet back. I have seen plenty of our regular patrons do the same and get the same reaction.
That being said — I LOVE this small library. Yes, it is small, and yes, it is old and could use some updates, but that is up to the county to ration out the $$$ to do so. And hey! Since when do we judge a book by it’s cover! This library has some amazing services and programs and librarians that REALLY care about their patrons. If this library does not have the materials you need just check in with the librarian at the reference desk or go online and request it! The county will deliver it to the San Dimas Public Library within days (once it is available) and will save you the drive of going to a different location!
Quiet, clean and yet fun. There is a designated computer table with an area to plug in your devices as well as a YA (teen) area with comfy chairs, and study tables. The children’s area is a hit and the Children and YA librarians are amazing with the kids!
Located in the heart of Downtown San Dimas this library is across from the Civic Park, Senior Center and the City Hall! Lots of events (especially in the summer) near by which makes this library awfully convenient to stop by.
Free wifi (a tad slow, but efficient enough), free A/​C (thank you San Dimas!) and 10 free pages a day from the printers!

I’m a frequent library go-​er and have lived in a few cities here and there in Southern California. San Dimas library ranks one of the lowest on my list of best libraries and here’s why:
Customer service is a hit or miss. I usually get a very nice and enthusiastic employee at the customer service desk or I get one of the younger, rude gals who works the check-​out registers. There’s one particular person that baffles me every time I come in because she doesn’t bother to smile or give a simple greeting– she seems like she’d rather be on any place in the world but working there.
But anyway, this library for being in a well-​to-​do city needs to be updated. I’ve lived in low-​income areas where the library must have received enough funds to provide the latest computers and the interior looked updated. The bathrooms in this library for example, look somewhat like you’d imagine to be in a prison– dark and plain. With cosmetics aside, they do offer a good range of books on most subjects, and if they don’t have a particular book then it can be transferred from another library.
The DVD selection is pretty grand for a small library and they offer new titles as well as older movies.
San Dimas is a great city to live in, but their library needs some improvement here and there cosmetically as well as an evaluation of the current staff’s customer service skills. I’d love to spend hours sitting in a plush chair, drinking hot chocolate out of a thermos, and browsing books, but it seems like Barnes and Noble is more comfortable than my own community’s library which is a shame!

Good help, friendly faces, and loads of wonderful books. This is one of the better libraries I have been to. There are so many activities to help the community out, it feels good to donate. I use their books, read their newspapers, and enjoy their facilities at least once a week. Keep up the good work guys.

So I cannot knock this place too much because it is a county library and I can get pretty much any book I desire. However, the staff is pretty bad. There is like two people that I always hope I get that are nice but everyone else is really mean and rude. I love the renewal policy (renew up to three times!) and I like the check out period but the staff just sucks. I get it, libraries are not fun to work at but at least TRY.

great friday morning storytime (starts at 10:30AM)! mostly appropriate for 2 – 4 year olds — librarian reads a few books, sings songs, recites rhymes, then there’s a craft afterward. a good-​sized children’s area divided into two sections — one for the little kids with stuffed animals and lots of board books — and one for older kids with tables to do homework on.

Very nice environment. Tons of fantastic books organized in a decent way. Nice temperature and very quiet. Why then, did I only give this library two stars? Because of the absolutely HORRIBLE staff, or more particularly, the younger people working at the checkout desk. They are rude. They will completely ignore you sometimes. They’ll insist you didn’t return books you DID return. It’s awful. It’s the worst library just because of the service. So sad.