Unprofessional & rude in customer relations! After clearing a blockage at one location of a commercial building, one of the other tenant found their plumbing blocked. When the affected tenant called All Rooter to come back to investigate the possibility that his work caused the blockage due to debris from the initial work… the tenant was met with rudeness and a resistance to consider a followup examination. Fortunately, the affected tenant knew another plumber who immediately took the time(between another current job) to investigate, snake & clear that blockage. The problem was identified as debris from the first plumber’s work… the debris backed-up and blocked a connected exit pipe! Being a knowledgable plumber is important… but having the right attitude and acting professionally is just as important! It’s always better to work with someone with the right attitude & a willingness to resolve a problem!
K Q.
Place rating: 1 Millbrae, CA
Bad service, unreasonable charges, problems still not fixed after following their recommendation and gave them the job. No warranty to their job though it’s written on the invoice as 90-day warranty. All kind of excuses to the unsolved problems and refused to come out to fix it without additional charges. Bad experience with the owner. No professional service at all.
Janet P.
Place rating: 5 San Francisco, CA
Highly recommend All Rooter. We recently had to replace the main sewer line to the house and needless to say it was an emergency situation. We have used All Rooter for previous jobs and were very happy with the work so we had them quote on this job. Mihn(the owner) was very responsive to our request, and pricing was very competitive to 3 other bids we recieved. In the end– we went with them because of the pricing and our postive past experiences. We were delighted with the project outcome. Work crews arrived as planned, worked according to the communicated schedule, pulled the right permits, and completed the job quickly. We used the opportunity to replace our drive as it was already torn up and used Gudry for that effort(separate review). Both companies worked well together and completed our project quickly, professionally and within a reasonable budget.(its an expensive job. period.)
Jen l.
Place rating: 1 San Francisco, CA
do not contact this place. its horrible. horrible job. too expensive. didn’t help at all.