Bank of America

Great customer service.
No lines (at least not during the times I’ve been there).
Easy parking out front.
Close to the office.
Cutting edge technology for online banking.
Keep up the good work.

The staff here are very friendly and always help me out regardless of the situation… if I need help with a car loan, with setting up my accounts, they are always helpful!

nothing too big, they do greet you as you walk in and as you leave.

Came here for a loan and realized that the agent was a joke. She wasn’t listening to what I was saying and since I was already there, she didn’t even bother having me filing the loan paperwork.
What a waste of my time.

I will always be a loyal BOFA customer! Anyway, starting in November, they will be changing the minimum balance requirements for accounts. If you are unsure about whether or not you will be charged, I’d recommend that you call them or visit your local branch. I was really confused about what my minimum balance had to be under these new regulations, so I decided to go to the bank and ask them.
Sufian, the teller operations specialist, saw me sitting there, so he asked if he could be of assistance. I told him the issue and he went and checked on the computer. He also gave me other options, such as the new e-​banking account, where they charge for speaking to a teller in person and all that jazz. I was not a happy camper when I thought that I might have to change my account! Luckily, after Sufian checked my account, he told me that the fees had been waived for my prima checking account. I don’t know why they’re waived, but thank you, Sufian, and thank you, Bank of America!

Not what you usually expect from a Monster megabank. I’ve found each and every employee in this branch totally friendly, thoughtful and courteous. Unlike all other banks, a few of the tellers here actually remember my name before I even whip out my ATM card. Unfathomable! Certainly the best BofA in all of SF, and likely anywhere.

Bank of America branches have had the best service of all the banks Ive been to. Which probably explains why so many people go there. This branch is different though. I went in to make a deposit like I usually do while going to Safeway to by my lunch supplies across the street. The teller just snaps at me and asks me why did I not open a CD account! haha… I was pretty shocked how she asked me but it made sense so I opened one up. then I guess her manager comes up and says, Do I know you? Pretty strange bank experience but very unique which is why I am making this branch my local branch.
Also makes sense that one of the tellers there is pretty cute, the girl who kinda gave it to me about the CD account.