Bayview Child Health Center

We’re on our third doctor here as Dr Burke now runs the Center for Youth Wellness next door & Dr Helmer had to relocate with her husband
Dr Malawa is intelligent, knows her stuff, is thoughtful, kind, very personable, and very caring. Plus she has a nice sense of humor and a strong sense of loyalty to her patients. Excellent doctor in a very friendly clinic.
The clinic did just change affiliation from Sutter to South of Market Health Care which mean losing access to the Epic MyChart. Hoping that they will get patient access to the records soon

The front desk staff is warm, genuine and professional. I had some insurance issues when I first went there and they went out of their way to get it all figured out in a timely manner.
The nurses are all personable and seem to really enjoy what they are doing.
I’ve only seen Dr. Hemmer at this office and I can’t recommend her enough.

I listened to Dr. Burke talk on NPR this morning and she explained things in such a clear and concise manner. She is obviously a very caring doctor and a treasure our community should be proud of. The concepts Dr. Burke spoke of can be understood in the broader context of society in general. I come from a background where violence affected me and its the first time I ever felt it was acknowledged. Our city should do everything it can to support this clinic’s work and the data it gathers about the effects of stress on children.

I have honestly never in my life been blown away by doctors, and yes, I realize insurance issues have a lot to do with the amount of time they spend, etc., etc. But the staff here proves that there is another way and that doctors and patients don’t need to put up with mediocre service.
I sought out Dr. Burke because my husband and I became new parents by way of fost-​adopt and I wanted a pediatrician who has worked with children/​families from similar backgrounds. Dr. Burke is extremely knowledgeable in her field but doesn’t come off as holier than thou – she is so personable that you instantly feel like you made a friend.
What really impresses us is her passion behind her work. She really actually cares about the children and families (community) she serves. I know that sounds like a no brainer, but not many doctors with whom I’ve come into contact make you feel that way – it seems like it is just a business for many. Dr. Burke takes her time with her patients and looks at the whole child. She has extensive knowledge on the effects of childhood trauma and how best to support the family. I’ll never forget that on our first visit with her, she suggested that we look into mindfulness meditation as a way of helping our daughter cope with stress. I never would have expected that to come from a traditionally trained doctor. But then again, that is clearly not all she is. She is a great person with a great passion that comes through in her work.
And behind every great woman is a… great staff (you thought I was going to say man – ha ha ;). We’ve seen Dr. Hemmer a couple of times and have been quite impressed with her as well – we just haven’t built a rapport with her yet. She is very personable and caring too. And I just can’t say enough about the nurses, assistants, front desk, etc. I have always been greeted warmly over the phone and in person and they make my daughter feel so special.
Even though we sometimes leave their office with tears and screams (because of shots), I just can’t help feeling as though we hit a goldmine. I will forever be grateful for them!