GrubHub.com

I love grubhub!
I love being able to find food anywhere I am, I love easy online ordering system, and best of it all is their customer service! I called to complain about a restaurant I ordered from and grub hub gave me credit towards my next order. They are polite and kind and I overuse them for sure.

Grub Hub has messed up my order twice now. I make an order online then an hour and a half later I call the restaurant and they say they have not received the order. It’s ridiculous. This website can not be trusted at all. Hunger people = pissed off people.

I’m done using this service. They no longer give ten dollar gift certificates when your food is late. Tonight, my food was 20 minutes late, and I got a snotty representative and five dollars off my next meal… after I asked. It’s
just as effective to call the restaurant. Over it!

grubhub has improved a lot in the last couple years. i remember in days of old when they didn’t have a large selection of restaurants, the prices might be different, and grubhub seemed completely removed from the delivery process.
but i’ve been really impressed lately– the website has become more user-​friendly, the restaurant selection is enormous, and the pricing is accurate. also, the customer service is top-​notch! all the bumps seem to be ironed out, and now using grubhub takes away the chance of your order getting lost in translation (cough, everyone who has an uncommon last name or lives on a small side-​street). now i prefer using grubhub to calling restaurants to place my orders.

I’m sure plenty of people use GrubHub on a regular basis and have no problems… but every time I’ve used this delivery service it is a nightmare. It always takes way too long for the food to arrive. Once my food didn’t show up for 4 hours! Today my coworkers and I decided to order from there for lunch. We waited an hour and 20 min before contacting the restaurant, and the woman on the phone told us that she contacted Grubhub an hour before to cancel the delivery because their driver went home sick.
We didn’t receive a call from Grubhub until 10 min after we called the restaurant. They offered a $ 5 giftcard for the inconvenience. That’s why they received 2 stars. If you’re really hungry do not order from here… the chance of your food showing up on time or at all is slim to none.

BEST FOOD DELIVERY SERVICE! Whoo. Just when I thought I lost all faith in customer service…
I normally use Seamlessweb for food delivery, but today (just after Hurricane Irene) Seamless didn’t label which restaurants were closed. AFTER I filled out the order form and added my payment info– it would tell me the restaurant was closed. BOOOO! Homie don’t play that…
So I went to GrubHub, who hugged me and told me I came to the right place. Great selection of restaurants. Very similar to seamless, but it wasn’t a tease. Grubhub clearly marked which restaurants were closed and which were open today.
The food took two hours to be delivered– but that’s the fault of the restaurant and the hurricane.
I called GrubHub to inquire about the delivery time twice. The first time they sent a $ 10 giftcard. Second time they emailed a $ 25 giftcard. They apologized profusely for the delay. I wasn’t expecting any of this. Just was inquiring about delivery time.
Unilocal, meet my new man GrubHub. Grubhub, you rock my socks off.
XOXOXO

I have ordered through this website about 20 times now. I had a horrible experience once with one of the pizza places. I wrote grubhub an email telling them what happened just to give them a heads up. I was not expecting them to send me a voucher for $ 10 off my next order of my choice.
Lets get something straight here Grubhub is not responsible for the behavior of the restaurants, cannot control what time these places get my food to me, or control if they get my order right. They simply inform us what places deliver what places dont. That is like going to a restaurant that you found on Unilocal then blaming Unilocal for having a bad experience!
The very fact that Grub hub is not responsible for these places but they gave me a $ 10 off next order tells me that this company knows how to do customer service! Its like the yellow pages, just because a business is shady dont expect them to not list it in their book. Same freaking thing people its just a service that lists delivery places. I am so glad for this website and have learned about a lot of new places because of this. Unlike some of the other sites I had seen this one is free of charge, lists the links to each of these businesses Unilocal,has the menus and store hours etc. I used to have to google one place at a time to see what was close, who was open late, etc. Now I have one place I can do it all in 1. Thanks Grubhub you make it easy for me to be lazy as I want to be!

Every time I’ve ordered there something if not everything, goes wrong…
I dont know how their rating system works (most restaurants are highly rated) or why they keep horrible restaurants on their site but something needs to change.
It’s taken me 4 times to realize that the service is really, really bad and so are the majority of the restaurants on their site.
They think that by giving you a credit or a discount on your order were wrong that it’s ok.
It’s not OK! It’s not OK for a 2.5 hour delivery wait, or the 3 out of the 4 items on my order were wrong, or that after doing more research on the restaurant that was highly rated on grubhub got a 1 star on Unilocal and that everyone (hundreds of people) had the same problems I did and you still have them listed.
It’s been so bad that they’ve given me full refunds twice. It’s still not worth it because then you’re left hungry, unsatisfied and pissy needing to send countless emails and make phone calls to remedy the situation.
This «service» really peeves me to the point that I hope they just shut down.
Order delivery right from the restaurants!

We tried ordering from them once for an office needing — the food came two hours late & only when I called to ask what the heck was going on.. The food was clearly there too late for the meeting. We never received an apology, refund, or anything
This was an advance order (ordered the day before), but they said it would be fine… Which it clearly wasn’t.
I will NEVER use them again.

I think I’m done using this system. I’ve had some bad delivery situations in the past but at least when you call you know they got your order. But everytime I seem to use Grubhub my order gets effed up. To be honest I get the feeling between the transmition of the order to the fee that the restaurants have to pay it’s either bitterness or lost in translation that orders get jacked up. I’m close to done.
I think I’d have to be in a serious anti social mood where if I have to talk to another human I’d lash out in fit of expletives in order for me to order online. The handful of fouled up orders reminds me that as much as I love technology sometimes you just can’t beat the human touch.

This is a pretty cool service that collects delivery options based around an inputted address of your choosing. You can select whatever kind of food you like and depending on your area you’ll have copious amounts of food awaiting your order. People have rated their experiences with several restaurants and the user can filter out orders based off of minimum price or rating so it makes it brainless. You can also input your credit card information and order through your phone without having to make a call or get off the couch. Brilliant service.
When you feel like just lounging at home and don’t want to lift a finger… just lift your finger long enough to push some buttons on your phone. then you’re good to go and food will be at your door within an hour.

This is a great concept, but didn’t live up to my expectations. I’ve now ordered twice from them, both pizza, and both times they showed up over an hour after I placed my order, and the pizza was luke-​warm. I had to microwave it before I ate it. I will say though, that at each time the delivery person was very friendly, and the 2^nd time he apologized for being late. I tipped him anyway, but I won’t be using the Grub Hub anymore.

Grub Hub — you are my hero.
I don’t own a car so my restaurant choices are strictly local — and the only local restaurant in my ‘hood is Tiny Thai and it sucks. Grub Hub to the rescue. When I’m in the mood for a nice sushi dinner — no problem — Grub Hub. Indian? Grub Hub. Chinese, Pizza, Vegetarian. You got it. Grub Hub. Ok — a little on the spendy side — but what I don’t pay in car insurance, gas, parking, traffic, etc. more than makes up for it. I didn’t give ‘em the 5^th star because a couple of the drivers haven’t been able to find my little cottage (which I explain clearly on my order). Other than that — I’m a fan.

Used Grubhub for the first time last night because we were too lazy to cook. Um, did anyone notice that the GrubHub menu is more expensive than the regular menu? We ordered from Burmese Kitchen and dishes were 1 – 3 bucks more.
Also, when I called the GrubHub number (I didn’t realize it was a GrubHub number that then forwards to the restaurant), the connection was so bad I had to hang up, look for the real phone number, and call the guy back. At the end of the call he said, «oh, did you call through GrubHub? I’ll do that then.» I wondered what he meant, and then did some investigating and learned that what he meant was that he would charge me about $ 10 more for the food that I ordered.
It’s not hard to order directly from a restaurant instead of through this site, and Unilocal will help you, so why bother?

I love
. Thus far, I’ve ordered 73 times via
. I’ve ordered from over 40 restaurants. While there is always a variance in the experience with each restaurant, Grubhub’s page is easy to use and the service works. The one time I ordered from a restaurant that did not accept the order, Grubhub provided me with a discount on my next order. It had not really even been an inconvenience. They contacted me about ten minutes after I placed the order and let me know. That was excellent customer service.
It is easy to navigate the page. You can quickly filter by cuisine and they have a relatively deep base of user reviews and ratings which makes it easy to select new places to try. There is a large selection of restaurants. At this exact moment (11:02 AM — Sunday, 02.20.11), there are 82 restaurants out of 209 available for delivery to my home address in Nob Hill. They always confirm the order quickly. There are multiple payment options.
I also like that it is easy to see my complete ordering history and my personal reviews and ratings for the restaurants I’ve ordered from.
I will definitely continue to use
.
This is a list of reviews of many of the restaurants that I have ordered from via Grubhub.

Since few places deliver to Brisbane, I had not heard of
until I read about it in another Unilocal review.
4 Stars for connecting me with non-​pizza restaurants that deliver to Brisbane. Minus one star for not having more restaurants deliver to Brisbane, even though it isn’t their fault.

may possibly be the most awesome website for all of you hungry folks out there (other than Unilocal,of course!). If you’re tired of constantly browsing through your drawer of take-​out menus every time you order in, you’re in luck.
The site basically allows you to search hundreds of restaurants in San Francisco that will deliver to your address at the time you want and using the payment method you prefer. There are hundreds of participating restaurants in San Francisco alone, representing nearly every cuisine you might be craving.
The cool part about Grub Hub is that you can actually search by cuisine, browse restaurant menus, make food selections, and place your order online quickly & easily using an easy-​to-​navigate interface that makes food delivery a cinch (why didn’t anyone think of this earlier?!). Although most restaurants have minimum orders ($ 15-​$ 25), most do not include a delivery fee. Many restaurants even offer coupons exclusively through GrubHub (so you may even be saving money on your meal by ordering through the site). I’ve ordered from so many restaurants from GrubHub and have always been impressed by its convenient ordering system and the speedy service of the participating restaurants. I also like the fact that introduces me to new restaurants and cuisines I may have never tried before.
The only drawback of the service is that there aren’t a ton of Unilocal 4-​star restaurants represented on the site (and no 4.5/5-star restaurants). Thus, you may have to do just a little bit of digging/​research before settling on a restaurant that doesn’t just deliver, but delivers good food that is also highly-​rated by the Unilocal community.
So the next time you’re looking to dine-​in and don’t want to go through the hassle of checking to see which restaurants are delivering to your address, check out GrubHub. It saves a ton of time and is really easy to use!
(Note: GrubHub is especially kick-​ass when it’s 3am and you have the munchies and/​or are too wasted to find a restaurant that’s open).

I stumbled upon this on accident, but what an accident it was!
Grubhub shows menus for restaurants that will deliver. You can search by area, type of food or restaurants.
You can order online or by calling.
To be honest, I’ve only tried it once, but I fell in love immediately.
I love delivery but felt a bit «fenced in» as to what types of food I could get delivered. Enter Grubhub, if you can crave it, you can probably get it delivered.
If you like delivery, you need to remember this one, it’s a keeper.

I was initially a little skeptical of this website. Then I tried it, and I liked it. Then I was a little skeptical again. Now I’m a fan.
It’s very useful if you’re looking to see which places deliver to your address. I’ve had some bad information from here – a place listed didn’t deliver anywhere near my flat – but in general, I’ve also found out that some places I like actually would deliver to me. They also have a neat option that allows you to see which places are currently delivering to your place. I love to stay up late and eat really late, and this will definitely save me a bunch of time over calling or trying to online order from places only to be told they’ve stopped delivering.
The only thing that prevents GrubHub from getting five stars is, like I mentioned, the inaccuracy of some of its information. It’s also not completely exhaustively researched, as I know that more places deliver to me than it lists. But it allows you to make online orders from places that do not have websites. It also saves you the hassle of having to call back a place you’ve ordered online from; the website confirms your order and estimates delivery time when you order.

This website will tell you all the restaurants that will deliver to your house, as well as providing menus, delivery times, etc. You can sort by cuisine type, who is delivering right now, etc. Lemme tell you, there are lots more places that will drive food to you than you think. And it ain’t all pizza!
This site showed me three Mexican places that will deliver to my house. Frankly, this find is more important to me than discovering a box of money. Money is nothing compared to eating enchiladas in your pjs.