Handlery Union Square Hotel

Last minute booking during a busy week in downtown and I booked without seeing it reading reviews or anything. The hotel is historic located by union square in the heart of downtown and within walking distance to everything. Everyone working here is very friendly, rooms are clean, the parking is free (at least with my package I booked). The pool was heated, the sauna was nice, and the only bad thing that I could say was the street noise was loud however the hotel provided ear plugs. I would stay hear again just because of the location and price!

Stayed here for a night back in April & really enjoyed our stay! Clean room, clean bathroom, friendly staff, & the pool was perfect! Definitely staying here again in the future!

Worst hotel stay. All I heard all night is air conditioning units and every step the person above us made. There are no drapes on the windows with wooden blinds, so early 5am wake up call with sunlight. When someone closes there door in the room next to us our wall moves. Not how I wanted to wake up on vacation. There is no water pressure in hotel shower. I understand it is an older hotel, but it should be updated to make guests stay pleasant.

For years, we’ve heard of their advertising on the local Perry & Price Radio Show here in Honolulu giving ‘kamaaina rates’, and for our one night stay in San Fran (this past Monday, June 13^th), we booked it there.
Though we came in from Santa Clara (for our son’s graduation at SCU) about mid morning, there were no room available to store our luggage, but it was held with the bell hop in their holding room. We checked in late afternoon (only because during our sightseeing, our rental mini van was broken into at the Tulip Garden inside Golden Gate Park), and had to get a replacement minivan at the SF Airport), then got a few minutes resting time in the rooms before we were ready for our ride by Muni to the SF Giants game.
We really did not stay more than 11 hours in our 2 hotel rooms (had to leave at 5:30am Tuesday morning for our flight out), but with the view provided, the great service at the front desk and concierge and bell men, I would not hesitate to come back to the Handlery Union Square again!

Location great and prices are usually somewhat affordable by SFO standards.
Rooms are very small, noisy, décor looks old, beds are hard and unless you are over the courtyard, noisy.

I booked this hotel, but got my dates wrong. Way wrong. I meant to book ⁵⁄₂₁ and actually booked ⁴⁄₂₄. Not sure how that happened, but that was obviously my bad.
I called on ⁵⁄₂₀ to check too see if we could get an extra night and they said they had no reservation for us.
The reason why I was so upset is that I had called to check on my reservation on ⁵⁄₆ because I had switched my card. I told the person on the phone my name and reservation date and he looked it up and told me everything was okay! Obviously this was after I never showed up on ⁴⁄₂₄!
So I was thinking everything was ready to go.
I explained the situation to the person on ⁵⁄₂₀ and they didn’t care at all. Said a refund or partial refund wouldn’t be possible because they had given me $ 20 off for booking and paying immediately on their site.
Anyway, I didn’t bother taking it up further with management that their team needs to be more honest with guests because then I wouldn’t have had to spend $ 300 dollars somewhere else since I was booking the night before. I could have had more options if they told my mistake on ⁵⁄₆.
Badly handled and I hope no one else goes through this. This hotel looked cute but I will never be staying here even though I travel to San Francisco often.

I stayed here with my family for 5 days in May, the pool is outdoor but heated, never got a chance to try, there’s a 24 hour fitness center, with 2 ellipticals, 3 treadmills and a bike, and some free weights, not big but usually empty, the attached restaurant/​bar is definitely expensive but we got 20 free breakfast coupons between the 5 of us so that was pretty clutch, all our staff was helpful, free lemon or orange water in the lobby, not a huge hotel, not a lot of common area, and it looks old, but that’s not a knock, it’s a good change of pace from more modern hotels, conveniently located in the union square area near chinatown

The General Manager (and due to his last name, maybe owner?) went over and beyond during our next visit a year later. He ensured our reservation was taken care of and we had a wonderful corner room. He even offered us free parking but as we always fly when going to sf, there was no need.
This trip was much better then the previous one and I am truly grateful for Mr. Handlery for assisting us.

I would probably rate this hotel ³¹⁄₂ stars. My husband and I stayed here for the weekend. We had a great experience. The rooms were nice and offered all the basic amenities. The beds were comfortable as well. The only negatives were the shower pressure, which isn’t really a deal breaker, and the noise from the streets which isn’t really the hotels fault. Overall, we had a good experience and would stay here again. The location can’t be beat for a stay in the city.

I was excited to stay at this hotel for four nights but we are leaving after one night. The maid loudly clanked and clattered outside our room at 8am and as if that weren’t bed enough, the pool also opened at 8am with kids shrieking. (Yes we foolishly agreed to be placed by the pool)
We called the front desk to ask what time the pool was open, but got no answer, with the call rolling to housekeeping voicemail. This happened 4 or 5 times. Then I called the operator (you know, the operator you call in an emergency) and got no answer twice. Back to the front desk. Nope. No answer there either. What is this? A professionally ran hotel or a state park campground?
Finally, I got ahold of the operator who told us the pool opens at 8am.
Now, I know nothing about running a hotel but I figure that a lot of vacationers stay at hotels, and what do people do on vacation? Why, sometimes they sleep in. So it doesn’t make sense to me to open the pool at 8am. How about 10am?
Had that been the case, we’d still be here for the next three nights.
Props to the manager for getting back to me. I really appreciate that.

We regularly go to SF for little «stay-​cations» We stay at various places but one of our favorite places to eat is The Daily Grill. We have wandered thru the lobby of The Handlery Hotel multiple times.
For this trip I decided to just stay right there. Have to say — we will be back. We had really top notch service at this hotel. Manuel at the front desk completely took care of us. We decided we wanted to upgrade our room to a room with a balcony (which I am thrilled we did). Manuel was wonderful. And Mr. Tom toured the balcony rooms available with us. We had already placed all of our things in the originally reserved room. Mr. Tom took care of moving everything over while we were out wandering.
When we had to leave we called for the bellman to please come get our bags and store them while we wandered some more. The bellman was at our door within 10 minutes! I hadn’t even finished zipping my suitcase.
The room was very clean, the balcony was totally welcome. We did not utilize the pool, but had we had our granddaughters there, you can bet we would have been wearing them out in that pool. Those who were enjoying it were THOROUGHLY enjoying it.
It’s not the swankiest hotel, but it’s a really good hotel where you will be treated respectfully and graciously. If you don’t mind a bit of noise, the city view balcony rooms are awesome. Great feel to them, nice to sit out and have some wine while observing the comings and goings. And by the way, we walked from the hotel EVERYWHERE! We walked to the Cable Car Museum (a must see), to Coit Tower (quite the hike), out to the Ferry Building at the Embarcadero, completely down the wharf to Ghirardelli’s, and back up through town. Lots of hills, lots of wonderful buildings and sites… serious walking and serious wonderful!

Five stars ! I definitely wanna work for this place in future. Convenient hotel. I felt warm in every single room I walked in ! Very clean and organized. Everyone is friendly in here !

For a San Francisco hotel, this place was pretty good.
The line to check in went quick as there were plenty of front desk staff. Getting the room went smoothly, and everything was very clean.
We were pleasantly surprised by the large bathroom and the refrigerator and microwave available in the room.
If I’m remembering right, there was free wifi which was also a plus.
Checkout was also a breeze, and we loved that it wasn’t until 12 pm.
Only shortcomings I can find with this hotel is there’s no parking provided for guests (but that’s true with most SF hotels) and one of the elevators broke while we were there. Hiking up 7 stories after a late night out is no fun.
I should mention that we stayed here on NYE, so even the chaos of the holiday didn’t effect their good service.

In many ways this is a great hotel for the kind of trip we were on – a quick weekend getaway in San Francisco. It’s just across the street from the St. Francis & around the corner from Union Square, so everything is very convenient. We had a lovely walk through Chinatown and could easily have hopped a cable car to Nob Hill.
We changed rooms after the 1^st night, because we were by the service elevator. That actually wasn’t a problem until breakfast service & cleaning started (way too early for a Saturday. Also, although we’d booked a queen bed, it seemed to be for the queen of the Lilliputians, hardly larger than a full-​sized. When we asked about it, the front desk clerk had some line about it being «a California queen.» Hmm? They did upgrade us to a king room on the opposite side of the same floor, which quieter, although stairs to the lower level were just a room down, and one could hear tromping up & down a bit through the night & morning. The bed was much more comfortable for two people over the age of, say, 12.
Both rooms had ghastly views, the first overlooking an industrial rooftop, the second (the «better view») offered a lovely look at a wall and a steel shoot of some sort. On best read, it gave it a «Banksy» effect. Worst, it was a little like you might imagine solitary confinement… with better bedding.
Overall, it was an okay, comfortable stay convenient to much of what SF offers a weekend visitor. Next time we’d request a king room overlooking the pool or the street. Next time we’d request a king room overlooking the pool or the street.

Twice, my wife and I have spent Christmas weekends at this quintessential San Francisco hotel and on both occasions, it made us feel happy, relaxed and content. It’s San Francisco at your finger tips. You step out of the door and everything you need is a stone’s throw away. Theaters, restaurants, museums, convenience stores like a Walgreens which has everything people need, a bar with a piano man and simply a minute walk to Union Square where there was an ice rink with children and people of all ages were enjoying the Christmas spirit.
I must commend the efficiency of how the parking attendants managed to have our car ready when we needed it. Thanks to an attentive Filipino guy (forgot to ask for his name) even gave us accurate directions to the restaurant we were going to, after our watching A Christmas Carol at The ACT from half a block down the road. Stay in our room was equally delightful. with 2 TVs, a firm bed with plush linen gave us a good night’s rest –except for the pillows which were just too soft for me – I use a hard and firm pillow for my head but I solved the problem by using 2 folded bath towels which smelled sweetly clean and sterile.
Thanks again for wonderful memories. We will be back.

Not a bad choice. Booked a room for a stay-​cation on this historic building. Location is great, right next to Union square, but with a historic building you get the quirks. It has a very strange layout — I was joking with my husband that God-​forbid there was an emergency evacuation, I’d never find my way out. (Although for those with any disability or in need of assistance, I believe the checkin has a checkbox specifically for assistance in an emergency.)
Things I liked:
— Location! Union square is less than a block away
— Great price (booked on a third party website)
— large, spacious room with all of the amenities
— checkout is at noon — a little later than some. Allows time to grab breakfast, return and grab your bags with plenty of time to spare.
Downsides:
— strange layout
— booked on a third party website the same morning of our stay and had to wait 5 – 10 mins for them to «pull-​up he reservation onto the system»
Overall:
I’d stay here again. Can’t ask for more than a good location, great price, and nice clean white sheets

Location, location, location! Handlery was located caddy corner to Union Square. 10 minute walking distance to Chinatown. Even though it looks as if it’s too close to Tenderloin, the area felt super safe. If you’re looking for a late night snack, there’s a Jack in the Box and pizza by the slice place right down the street. Would give it a 5 but the room size was very small which didn’t bother us but could bother others. Large closet, safe, and mini fridge tucked in the cupboard. The flatscreen TV was big. Wifi was great there and FREE! Easy to connect to and very fast. Would definitely stay there again.

Nice hotel, odd layout.
The layout of this hotel is rather strange, almost as if they acquired the building behind it and did a half-​assed job at merging the two. That said, having stayed at a lot of hotels in Union Square, it’s a solid choice.
I knew something was up when I was drawn directions to the elevator to my room. I was in the back portion and stunned to find I had to either drag my suitcase up a considerable flight of stairs or take the wheelchair lift. I took the lift, I found it scary. Not janky per se, but I’d never been in one before and maybe no windows and the feel like you’re in a supped up dumb waiter is normal. I also had to go to the O’Farrell side of the back building to elevator up to my floor and basically double back. Once you have your key, it’s easier to come and go from the O’Farrell garage entrance.
The rooms are nice, plenty of space, plenty of outlets, clothes line in the shower, and other nice amenities. I only had two complaints about my room. First, the lighting kind of sucked. Me and my coworker agreed, to get a decent, workable amount of light in our rooms, we had to turn on every single light. Second, there was this wood shutter divider right behind the sink, separating it from the main room. More than once I turned and almost face planted into it. My coworker had the same issue, so it wasn’t just my klutzy nature.
I ordered room service a few times and had no complaints. My meals arrived within the stated window and the food was good. It’s pricey, but on par with hotel prices.
Wifi was free, but spotty; I carry a hotspot, which was crucial for getting needed work done. There is a business center, but it’s kind of like Kinko’s where you’re charged per minute and per page printed.
The gym is small and basic — a few treadmills, free weights, bench, elliptical and bike. There’s a TV; the remote and volume is by the weights; there are also hand towels and a water machine. The hotel sports an outdoor pool and a sauna in the back building too.
I scored a conference rate, but think this is a great choice of you want something in the area with good rooms for business travelers.

We checked in to our tiny room. My wife asks if I used a towel and placed it on the desk. I said no. We called front desk to notify them of a used towel. I get transferred to a manager named Rob. He upgrades us to a spacious suite at the top level, and sends us a bottle of wine.
We were pretty happy about the customer service.

WHY WE WENT HERE:
— belated birthday weekend for a friend
— decided to be responsible and booked a hotel for the night vs trying to drive home after a night out in The City
— the belated birthday celebrant has stayed at this hotel before and said that it was just a block away from where we were celebrating her birthday anyway, which was VERY convenient
THE LOOK (FROM THE OUTSIDE):
— you can tell this isn’t a crummy place like some hotels in downtown SF are (no shade to them)
— it’s great how it’s right in union square, where a lot of shopping is at anyway
THE LOOK (FROM THE INSIDE):
— clean
— more hotel vs motel — you have a better sense of feeling safer during your stay here
— the room was good too — comfortable bed, clean bathroom, etc.
CUSTOMER SERVICE:
— polite
— prompt

Nous y sommes restés 3 nuits. L’hôtel est super, le service aussi. La chambre un peu vieillote avec beaucoup de rangements, une grande salle de bain (avec énormément d’essuies). La vue n’était pas fameuse, le chambre donnait sur une court intérieure. Avec la réservation nous avions droit à des vouchers au Daily Grill pour le petit déjeuner.

Das Handlery ist einen Steinwurf vom Union Square entfernt, in der Geary Street, hat einen etwas älteren Flair und man kommt sich stellenweise vor wie in den 30er oder 40er Jahren. An der Außenfassade zur Strasse befinden sich auch tatsächlich noch diese Art Deco Elemente. Obwohl vor allem die Raumaufteilung alles andere als modern ist, ist das Hotel trotzdem sauber, man gibt sich erkennbar Mühe und ich habe mich dort wohl gefühlt. Zu Beginn war ich etwas unschlüssig — ist das jetzt einfach alt — oder eher charmant? Nach einemTag wusste ich — es ist eher charmant, trotz kleiner Abzüge in der B-​Note.
Glücklicherweise hatte ich auch ein Zimmer zum Hinterhof, denn die Fenster sind einfach verglast und man hört auch da jedes Geräusch von außen.