Mission Bay TMA

The best thing about shuttle services that they are Free!
Drivers is friendly as it expected! Late time shuttle might delay for about 30 – 40 minutes! Hence I will not recommend shuttle to anyone who is in hurry! Be safe!

I only gave this 2 star because it is a free service for mission bay residents. I have ridden this as a non commuter (going from resident to downtown). The drivers are the most rude and uncaring people I have come across. I watched a driver leave three people standing at the stop, he decided to overshoot the stop. People on the bus told him there was rider and folks in the street whistled and signed that he left people behind. FINALLY he stopped in disgust. On my first trip into town (Just moved) I asked if the driver could help me know when Powell stop came up. Don’t ask!!! I will pay 2.00 for muni because it is to irritating.

Yes, the drivers are friendly. Yes, it’s free. But I find that the shuttle is juuuuuuuust off schedule from Caltrain, which makes it fairly impractical if you’re using that means of transportation to get into the city. Too many times, I’ve hopped off the train, scooted to the pickup area, only to see the shuttle leaving. Same on the way back — take the shuttle to Caltrain, only to find that the train just left. I wish that they’d adjust the schedule so that the arrival at the 4^th and King station was timed better with the train schedule.

This is such a great & convenient shuttle service. It’s usually always on time.
Only gripe is that the «East» shuttle & the «West» shuttle are not color coded. I have missed the muni countless times thinking that my shuttle was coming, only to then see it turn & realize it was the wrong one. At that point, it’s too late to catch muni.

Highly recommend using the next bus app to keep informed on delays and arrival times. The service is free to mission bay employees and residents which cuts commuting costs for daily commuters. Friendly drivers, rarely delayed, and real time updates on location via the next bus app.

This is a free and super convenient shuttle that beats taking the N or K/​T MUNI any day. I live at the Berry St stop, work at the UCSF stop, and frequently go to the Powell St area, and this shuttle takes me literally door to door.
HOWEVER, I cannot catch the shuttle going by the Berry St stop toward UCSF, unless a passenger happens to exit there. The first time I tried it was during a windy rainstorm, and the bus driver yelled at me for not waving him down. I’m sorry, I didn’t mean to confuse you… I was just standing at the designated bus stop getting soaked in the rain for fun. Several times after that I haven’t been able to get the shuttle to stop at all, even with waving.
Also, I’m not sure if they wait at the non-​terminal stops (i.e. not BART or UCSF) if they’re running ahead of schedule. I’ve had a couple encounters that indicate that they don’t wait, so I make sure to be at the stop well ahead of the scheduled time if I’m headed to something important.
Overall, the shuttle’s awesome and I really appreciate its service, but have a back-​up plan if you’re waiting at one of the smaller stops.

Just moved out of San Francisco and bought our first home in Walnut Creek… could not imagine getting to work without this FREE service! Picks up right on time every morning at the Powell BART station (btw the Juicy store and Walgreens on Market) and drops me of right at the UCSF Mission Bay campus. Could not ask for more! Friendly drivers who keep a tight schedule — Muni could learn a thing or two from these guys! And did I mention it’s FREE?

One of the hidden secrets of San Francisco!
The shuttle has a West and East line. The west line runs down Berry St and East line runs towards UCSF Medical center. Both stop at Cal-​trains and Powell St. Convenient for those that work in downtown. And its a free service!
Drivers are very friendly!
The only problem you might run into is the evening commute and when there a Giants game. It tends to run slower. But hey! its free! so who’s complaining.

How can you give this FREE service anything less than 5 stars!!!
Great way to get from Mission Bay to downtown area. It can be a little late at times but it’s not like they can control the traffic.
And it’s FREE!

I love this shuttle, I have ridden it every day since it started running. However, they do have one bus with no windows that open, which is typically full of people and 90 degrees inside because it is filled with hot smelly stagnant air .
Really, management needs to instruct the drivers to ALWAYS have the AC on if it’s greater than 60 outside. The bus with sealed windows is essentially a sealed metal box with glass sides packed with people and it’s very uncomfortable to be in as there is no ventilation. Other than this, I love the shuttle.

Great service! Almost always on time… only a few times earlier than expected. But, definitely reliable! Best part is that it is a FREE Service for those in the Mission Bay area. Makes commuting to work AWESOME!

Fastest way from Mission Bay to BART. And it’s free!

Classical music, free, clean public transportation from Mission Bay to Macys on Market street. What’s not to like?

Really nice guys, but they don’t wear seat belts when they are driving… odd. Provided you don’t mind a little bounce on the kidneys in the back, and you’re 4′ tall to fit in the seats… it is a wonderful convenience we couldn’t live without.

The shuttle takes you from Mission Bay straight to Market (btw 4^th and 5^th in front of the Juicy Store). The drivers are nice and the seats are very comfy. Only complaint so far is that they seem to be constantly running behind schedule by 2 – 5 minutes. Bey, hey, the service is free and the delays are no comparison to what you regularly experience on MUNI. 4 stars!

This shuttle is mainly for the Mission Bay Area. I heard about it through my apartment building. This is such a much needed perk since MUNI monthly pass costs are ridiculous. The MB shuttle is FREE. Can I get an AMEN?
Today was the first day and I took full advantage of it. There are several stops around the Mission Bay Area including UCSF, Berry Street, Walgreens, and Cal-​Train. The Shuttle begins and ends at the Powell Street Bart Station (stop is by Walgreens on Market). Shuttle runs every 15 min — half an hour or so. You can find their schedule on-​line. Basically it runs M-​F from 7 – 10:30am & 3:45−8pm. Perfect for work schedules!
Shuttle is very spacious with A/​C and Comfy Padded Seats. It took me less time to get to Downtown than it was riding on Muni — obviously there are less stops. It is still fairly new so there are no permanent Mission Bay Shuttle Signs posted. There are just temporary ones or none at all, so I highly recommend downloading a PDF of their schedule and route.
I am so thankful for this. It totally beats unreliable MUNI. Now, Baseball season and backed up trains, stuck trains underground, and MUNI fights are a thing of the past. Did I mention that it is FREE?