Moscone Center Garage

It’s ridiculous! Fully automated place and yet closed from midnight till 6am. They practically take a hostage car. Crazy, stupid place. Never again!

Stupidly small parking spaces only for fiats and hybrids. Week of 8/​31, unable to find a single space ended up leaving but still had to pay 3 bucks for driving aroung the structure. They lied to you about how many spaces available. Good thing i don’t live in this crowed rat hole city.

I don’t park my car here, but was considering it until I read all of the reviews. HOLY SHIZ! No thank you. For all of the reviews that mention how the parking attendant would say «it happens all the time», doesn’t that sound fishy? Does this person know something? I would question the parking attendant. I’m just saying…

My car was broken into!!! What garage doesn’t have security cameras??? DO NOT PARK HERE THAT IS WHY ITS SO CHEAP. Lady at the front was very rude and just said sorry… like that makes it better. Apparently thefts here happen all the time, and I guess I learned the hard way. Never parking here ever again

The one time I DESPERATELY wish I could give an establishment 0 stars. If there’s a place that deserves it, it’s this parking garage folks.
Cons (because there are no pros):
+Well lit, large, affordable and almost always has parking spaces available. Sounds positive? Guards can catch thieves in bright lights? No. Read: easy to steal from cars because of so much light/​visibility, guards believe they don’t have to do their job because it’s a large, guarded city owned garage, and oh yeah, only ONE security guard for the whole garage. Thanks for nothing?
+Thefts are far too common. Being a Unilocaler, I’m disappointed I never read the reviews of this place. Shame on me but lesson learned.
+Horrible response from security guard /​garage personnel. Which ridiculous response should I write about first? «This happens all the time» or «I saw your car window smashed but assumed nothing was taken»? We, like many others who reviewed this establishment, saw another car also broken into in the same time that our car was broken into.
I will never be parking here again and will encourage all and any of my friends who drive into the city to avoid this garage at all costs. There are tons of PRICIER garages, where this doesn’t happen nearly as frequently, and absolutely worth the time and money to find them.

I will NEVER park here again. This place is run by inadequate fools. My car was broken into and all the manager could say was «it happens all the time, its always black guys». They have no cameras and their «security guard» looked like he could care less. Initially we were told that there wasn’t any security to talk to, but maybe she forgot because the lady looked like she was just too busy enjoying her sandwich. The «guard» just happened to walk by and we told him what items were taken he just shrugged. Then all of a sudden he happened to know something and one of my items was apparently downstairs sitting next to sandwhich lady.
Then to top it off when I’m trying to finally leave and I ask what to do since I paid already but its been past the 15 minute window, he tried to make me pay more money for the time I had to spend there filling out police reports. We had been nothing but calm and nice the whole time but that’s unacceptable! He left in the middle of me speaking to him to walk back to my car and would only speak with my boyfriend. Completely disrespectful. Horrible service. I recommended finding another garage.

Apparently — famous for getting your car broken into. Three people I know — in television media — have had their vehicles broken into and expensive gear stolen.

Stay away!!! One star is to high for them. Parked for 30 minutes on Jan 9^th and my vehicle was broken into. Staff didn’t care and said it happens all the time. This was 10:30 in the morning. Rumor is the staff targets rental vehicles. If I had known I’d target them with my 9 mm.

Dont park in upper floors, this place is dangerous to park! Too many people looking to victimized cars, dont leave ur stuff around!

WARNING WARNING! Do NOT park here! Thought we were saving $ 10, ended up paying much more. Car was broken into. Items locked in trunk were taken. Several other cars nearby were also broken into. Security said «happens all the time!» And «this is the worst garage in the city»… WTF? Parking staff were unapologetic and laughed when I suggested they waive my parking fee. Terrible service after customers have been victimized under their watch. Apparently thieves circulate inside the garage, casing out cars to smash n grab. Wish I knew this before parking. This business is a joke and needs new management!!!

It doesn’t matter the cost, don’t park your car here. There’s people casing the parking lot. My car and another car was broken into. Security is totally aware of it. And does NOTHING!!! I’d rather pay $ 40 parking then pay $ 350 to get my window and door fixed. Totally fk’d up!!!

Despite all that has happened to my car in this garage, and to others as well, I believe the management is trying hard to make this place a safe, and worthwhile location for people that are in need of a parking space. A security guard was hired to monitor the area-​although I’m not sure if that would help, will see. What’s good about this place? The price for parking is reasonable. You don’t have to break your wallet just to park here. If you do go elsewhere — that might just be the case.

i see a lot of cars that have been broken into when i park at this garage lately. broken glass everywhere, not just one car but multiple cars.
what are their security guards doing, that someone has time to break into that many cars at once without being caught? it honestly makes me wonder if whoever is doing it is working in conjunction with the employees of this garage.
i’d really like to see management do something about this, as it doesn’t seem to be a problem that the other city garages have.
i love the convenient location, but i won’t park there anymore until this stops.

Wish I had read these reviews before parking here. Parked in the garage for not even 5 hours (early evening) and returned to find my window smashed in and stuff stolen from the trunk. Nothing was visible and they didn’t even bother opening the glove box or center console (folded down the seats and went straight to the trunk from the inside). Same MO it seems as others have reported. Filed a police report, but no real recourse unfortunately.
Think (like I did) that you’re being cautious by paying for a garage and avoiding the street? Think again!

Like many of the other SF garages this one has different rates for different times of day, it’s reasonable. My biggest issue is that even in my small car it can be a tight squeeze! Happy to have this available in the city. Has accessible elevators and stairs.

This is an incredibly convenient and affordable (especially after 6 PM) parking solution for me since I work nearby at the Academy of Art. That being said, there are some minuses:
1. The stairwell smells like pee.
2. Pedestrians outside of the structure will walk right in front of your car as you try to enter or exit. Most of the time they are on their cell phones and not paying attention.
3. Cabs will honk angrily at you as you try to enter the parking structure.
4. The first floor ramp leading up to the other floors is extremely tight for two-​way traffic.
5. People don’t know how to park properly.
6. The ticket machine that takes cash has a faulty change dispenser which frequently loses change inside of the machine. When I bring it to the attention of the attendant, they are very skeptical and don’t help me unless I make a big deal out of it.
PRO-​TIP! If you don’t want to deal with the hassle of exiting onto 3^rd street, go all the way to the basement and exit on the Howard side. Much easier!

DO NOT PARK HERE. My car window got smashed!!! I just read that the same happened to other people today! The parking garage guy didn’t care at all! He even told me that it happens all the time.

I suffer from parkinggaragereviewolism! So you’re getting another parking garage review. The quick lowdown:
— It’s DIRT CHEAP after 6pm. As in $ 1/​hr cheap, then a $ 2 discount.
— But it closes overnight! midnight weeknights, 9pm Sunday, but (wisely) 2:30am Friday and Saturday.

This is usually my first stop when looking for a place to park in this part of town. Not far from shopping on Market St and if you’re up for a few more blocks of walking from there, you can find yourself at Union Square.
I was surprised, and a little scared, to read the other reviews about all the cars being broken into. I may try a little harder to find street parking.
The garage levels are painted different colors, which is helpful if you don’t remember which one you parked on. The buttons in the elevator also have colors, but they aren’t associated with the color of the levels (i think they should be).
Fairly affordable. Usually $ 2/​hr when I go.

YOU’RE SAFER ON THE STREETS!
Dear Mr. Mayor Lee, City of San Francisco and visitors,
It is with deep concern that I write you today.
It is VERY DESPICABLY SAD that the San Francisco Municipal Transportation Agency (SFMTA), governed by the seven-​member SFMTA Board of Directors that is appointed by the MAYOR and confirmed by the Board of Supervisors fosters a thieving parking structure.
Car was broken into. Everything valuable and irreplaceable taken. Rear window shattered, glass everywhere. We were gone less than 45 minutes. No surveillance on parking floors and security is useless. Customer service =NONE=SELFISH.
30 minutes of phone calls with police, banks etc. and another car rolls by with ALSO a shattered window. Security said there were 4 other break-​ins which now equates to six including the two of us. In 4 hours, over 6 break-​ins!
Management needs to secure the place and shut it down… not rocket science here. This place is across from the MOSCONE, filled with professionals that utilize the garage! Obviously, the garage staff, management doesn’t care about you, your car but only securing their job – as I was told by the attendant. Thus, they cannot let me out of their parking where all my belongings and their parking ticket were stolen and I am responsible for the full rate of $ 27.00. Obviously they did not listen when I said, my wallet EVERYTHING was stolen and now stuck with over $ 800 in car damages. I parked in the structure to be safe not be victimized even by the service provider.
If there is a problem, there is a solution. Do not hang your people out to dry. THIS PARKING STRUCTURE NURTURES BURGLARS. And the people that have been victimized need you.
Regards,
Law Abiding Citizen, Voter, and Tax Payer.