New Star Cleaners

AVOID-​Just terrible. I echo Rachel’s sentiment.
This woman did a horrid job washing a comforter. for $ 25 I expect a clean garment.
The item did not even appear to have been washed! It came back covered in hair! Just disgusting. When I mentioned this to her she offered no apologies. I have allergies and no pets and this was not how it was brought in. This must be from the machines-​just bad!
This is my first and last time coming here-​a waste of time and money.

this is the worst worst worst worst absolutely worst place ever!!! never ever come here/​the woman who works here is crazy! shes nuts and the worst tailor i have ever encountered! she doesnt take care of yout clothes and is a horrible human being! this place should go out if business.

I always come here whenever I need an alteration done. I have had so many jeans altered because they were too long and Michelle does a great job altering them to look just like a new pair of jeans! I also had my yoga pants hemmed & I absolutely love them now. You will be in good hands here with any type of material! I had a formal dress hemmed shorter and it came out exactly how I wanted it. I only come to this cleaners for all my clothes! I recommend 100%

I write reviews on Unilocal when I’ve either had a fantastic experience, or a fantastically negative one. Unfortunately, today is the latter.
Just think people should know what happened at this place, so they can save their $$ and go elsewhere for dry cleaning. Let’s make this quick and bulleted.
1.Took me three attempts to get my dry cleaning back. The first time I went, only one dress was done (mind you, it was four days later. I guess I’ve been spoiled with the one day turnaround cleaners downtown, and thought I had given ample time). Second time, they were closed, and the third time, I got there right at opening (7:45am) and waited for 15 minutes until the woman showed up late.
2. My dry cleaning came back FUZZY! At first, it looked like my clothes had been put on the floor for a new puppy to roll around in. On closer glance, it seems that my clothing had intermingled with a very fuzzy white scarf or something. Regardless, I had to use a de-​fuzz roller on everything before it was wearable. The woman attempted to de-​fuzz it herself before I said anything, but didn’t get it all.
3. Price was high and they only take cash. I’m not a cash carrier, so that was even more inconvenient. I have checks, but they weren’t accepted either.

I have lived in the neighborhood for over 10 years and there are plenty of choices for dry cleaners. I tried New Star after practicially trying every other cleaners in the area. I had clothes lost, stains not removed, extremely high prices and then I came here. That was over 2 years ago. Clothes always ready when promised, she knows who I am and always a delight. No more switching!

I second Megan’s comment about the hemming, she does such a good job matching the thread color and making it look like my pants were made for me (as opposed to some 7 foot tall glamazon beast).
Her prices are fair, her turnaround is quick and she has never lost or ruined any clothing of mine and considering that I have brought her piles of clothes each week for four years, that’s impressive. Based on her drycleaning/​hemming skills alone, she’s a perfect choice. but add in her personality and reliability and she is tops!
I love Michelle… and she loves me. Whenever my boyf picks up the clothes she always puts in a good word for me, telling him how nice I am, etc. She’s got my back! What more could you ask for in a drycleaner? She always brightens my day, which really helps because I hate running errands like picking up and dropping off clothes. I love that she is always either out front working that rainbow hoola-​hoop (like only she knows how) or bundled up inside wearing her puffy vest talking about how cold it is this morning.
If you live anywhere near here, I’d highly recommend her as your drycleaner.

Michele at New Star Cleaners totally rocks! I’ve been going to her for a few years and she is a miracle worker. She has hemmed umpteenth pairs of jeans for me and somehow they always look just like they did to begin with (frayed finish hems sill look frayed, thread color is exact, etc). No more dreaded short-​person jean syndrome for me!
Our drycleaning is always done in a couple of days, her prices are the best in the neighborhood and BEST OF ALL:
Everytime you walk through the door you are greeted by name and with a smile. This has been happening since the 2^nd time I visited New Star.
So, to recap: New Star Cleaners is the home of the super star seamstress Michele who also has a photographic name memory.
Top that every other cleaner in town!

A friend referred me to this place, as I needed to get some jeans hemmed. I brought them in on Tuesday, and she had them done on Wednesday. She did a great job, and it only cost $ 13.