Ross Dress for Less

I love this place until I saw a bedbug by the lamps!!! I swear that is so gross. I do not shop here now.

It’s an average Ross store. Good parking is available, and the shopping Center provides a few coffee shop alternatives. Like most Ross Stores the experience is a bit chaotic.

I only go to Ross for undies. This one has LOTS and in all shapes and sizes. Therefore 5 stars. And whenever I go it’s not too crowded so it’s a plus. I hate long lines. So this store is All I need.

On Feb 2013, yes it was a long time ago. I know. Anyways, I went in that evening to buy 4 pairs of shoes originally and a clothes hamper and a broom. Okay, before I realized how much this was all gonna be. I thought it was affordable, but putting all of the items together, it went up to $ 135! What?! So I asked the lady at the counter to cross off one pair of the shoes. She did and the price was down to $ 121. I was really disappointed that I had to unfortunately pay that huge amount of money on their below average quality of shoes, a hamper, and a broom. How lovely. The aisles are always too close together and sometimes I have a hard time trying to navigate the cart going in the other direction without someone coming with a cart to block me. I was trapped in one of the aisles that have dresses for a min. Until that coast was clear and I was finally able to get out of the aisle. Phew!
Do you think I’ll ever return to this Ross? Not if I can help it.

The store has good prices but a few staff members can make your shopping experience uncomfortable especially because of their judgmental approach. The practice of asking clients to place clothes on a rack so they can count them before entering the fitting room, or allowing the client to see one pair of earrings at the time and then standing in front with a condemning posture is client unfriendly and shear rude. Just be aware that some staff actually display dislike for some clients, so go to another staff or just do not ask for help.
Happy shopping!

YesterdayI bought one pair of shoes from ross five minutes after I fund out the shoes was rip I want to store trying to return I went to service department told her The shoes was rip she told me why is that shoes rip so fast? And she doesn’t even say sorry I feel so disappoint I am not going to go Ross shop anymore the Service was very bad

BAD! REAL BAD I was denied to use the restroom by this lady CONNIE she was super rude and IM PREGNANT. So, I asked security a very nice lady if she can tell the manager that I wanted to talk to him. So I talked to him and he let me I understand that they don’t have public restroom but as managers you should know that it is ILEGAL to deny the restroom to a pregnant women and if you guys keep denying the restroom to pregnant women someone is gonna sue you guys because this is something legal. Because if something happens to the pregnant women or to the baby because YOU GUYS DENY THE RESTROOM TO HER is all gonna be your fault. And THESE PEOPLE LIKE CONNIE should not be working there SHE WAS MUGGING me and ROLLING HER EYES AT ME when I went to the fitting room and try on some dresses. So be careful Ross EMPLOYEES!!! If I would of wanted to call the police I would of but I’m not that messed up!

Don’t you just love a store where they have plenty of managers & security guards roaming the aisles and waiting by the front door. But yet there’s only 2 employees ringing the registers while 10 people are waiting in line to pay. No wonder the Ross Store at 16^th & Potrero is a big loser if a store. Plus a lot of the clothes the are selling looks like Salvation Army hand me downs. I was so pissed waiting in line to pay I left my purchase on the counter and said Adiós. Ross won’t be seeing any of my money in the future. Now I understand why Marshall’s & TJ Maxx are the leader in off price product.

Worst service ever. Got in confrontation with dressing room due to not bringing hangars and cashier yelled at me while looking at wallets while in line. Third review ever as I don’t like posting. Do not go here!

This store in general needs a better supervisor and jewelry clerk person. Very rude to my mom. Never ever will I come back here again.

There are some deals here and a lot of stuff priced equivalent to Target — however the line to pay is always so long I typically walk out without my stuff because it is not worth it to wait 30 min to save $ 5 on a candle…

I would put this in the 50^th% percentile of Ross’s in urban areas.
It doesn’t have all of the selection I would like to see, but, it is not grossly over-​crowded like the Ross out in Sunset.

The security guard is friendly always greeting people as they walk in and out. However the section here is bad and disorganized.

The organization of the store is ok. But the lines are usually really long in the late afternoon but move surprisingly fast. The kids section is a wreck as usual. But this particular Ross carries a lot of large Betsy J bags. I give them 4 stars because I buy something every time I come here even if I have to pay $.10 for a bag because I never bring my own. Lol

This place has it’s ups and downs.
Sure there are some great deals, but sometimes the clothes don’t have tags on them and hunting down an exact same match isn’t worth the wait. Sometimes I find something that is meant to be a 2pc, yet missing it’s match.
It has great deals on housewares and linens, I’ve found name brand duvet covers, pillows and high quality sheets for cheap. Yet some of thier cookware isn’t meant for cooking or the food items consuming.
The biggest thing that keeps me from coming back is the monster line that wraps around the store. Seriously, I weigh buying a $ 10.00 top against waiting 30 minutes and most of the time, it’s just not worth it.

I always go her to get toys for kids. They have great prices on popular kid toys.
I gave them 3 stars because I haven’t purchased anything else there.

What is there to complain about? Stuff is cheap. You never know what to expect so check often. If you don’t like what they offer go pay full price somewhere else. Easy enough.

I have no problems with Ross. Yes, the store is a frigging mess on busy days and service is not their #1 corporate objective but how can one be pissed about it when good deals are all over the store?
Need a gift for someone? Ross is the spot! ;-)
Actually I’ve always had good service at this particular Ross and the one in downtown SF in fact, I returned some luggage that fell apart I bought last month ($ 75 bones) and I didnt get any shit from the store clerk; Ross took it back with a smile…
I will continue to shop at Ross but I will admit that it would take a serious incident for me to stop going there. Without a doubt, you’ll get comparable service to that of Macys.
The Potrero Hill store is small so the line to pay can be ridiculous but it moves fast… Oh also, dont bring your moccachino because there are no drinks inside the store ;-)
Peace!

There’s an amusement factor in entering a store that’s such a pig-​sty. At this particular Ross it’s like they took every rule about retail and threw it out the window:
Stock the store with cheap looking crap? Yes!
Display the cheap looking crap abominally? Why Yes!
Spill an Icee on the floor and sprinkle with some Nilla Wafers? Why Not!
I’ve searched in vain through this small-​step-​above-​Goodwill and have always left empty handed, thank God.

Heck Yeah I’m giving Ross 4 stars! This place is retail therapy at it’s finest! Since my expectations of Ross are so low, they actually score rather high, if that makes any sense.
I wonder in here to get away from my office at least once a week– I guess it’s like a sick form of torture– walking thought the parking lot is like a death wish, but it always helps with getting some Spanish practice in for the day.
As others have said, they go for cheap housewares and linens (if you want 400 count sheets on the cheap, they are here!) and their luggage/​purse section isn’t ½ bad either. Really, both of these sections abound with deals, though I find more excitement in buying sheets and small bath mats than I do purses from Ross.
They sometimes even randomly have my size shoe in stock with some fairly quality brands, but clothing here… I don’t bother. I look occasionally, but It’s usually a waste of time.
My other favorite rack at Ross is the lingerie rack… nothing like shopping for some cute, cheap, 2.99 panties to smooth out the rough edges on a hard day at the office and let a girl daydream.
The weird thing about Ross is they have «events», like, the ugly dress event, or the ugly fleece sweater event; loads of one thing come in, priced to move, and boom, it’s all over in a week.
This feels more like outlet shopping than outlet shopping, did you see the wallet and soaps/​body wash aisle here?! Are you kidding me???
On my most recent visit, I actually had a mission: Here’s what I got:
3 Bras– 4.99 each
2 pairs coordinating underwear– 2.99 each
1 Brown Satin Queen Sized Sheet Set– 29.99
1 pair Red Leather Gloves with adorable decorative fringe– 11.99
So essentially, for for less then $ 60, I bought myself (and my momma, who will be getting the red leather gloves) a little happiness.
P. S. Apparently satin pillowcases are very good for your hair since it doesn’t snag and break as much on the fabric?! Like I needed an excuse to get me some satin sheets, tee hee.