Shell

A great guy helped me with getting those one gallon bins filled with gas when the lazy dude at the 76 station couldn’t be bothered to figure it out. So nice here. I am faithful to shell now.

The best garage I have ever used in San Francisco! I have lived in the city for almost a decade and had many experiences with honestly every type of luxury vehicle. I have to be honest that until finding this garage I had incessantly bad luck with cars. I found shell randomly, and by convenience really, but man oh man am I happy I did! Eric And his team are extremely knowledgeable, friendly and trustworthy, as well as considerate of their customers schedules. They get the job done quickly and correctly which is a hard thing to find in SF. Won’t take my bmw anywhere else. I have seen some pretty insanely nice cars in the garage, including vintage, as well as your more standard SUVs and commuter students, proving that they are capable of any job. Did I mention the fair pricing? Best. Garage. Ever.

Horrible place. Horrible service. Rude counter people. If I could give a zero it would be done. Will never go back and will go to the 76 across the street just to spite thisbplace

Amazing service! Overcome to them often and have always been happy with their work. I feel their prices are fair… Will continue to use them

Not a big fan as the price was $ 92 out the door for a Honda Accord oil change!!! I brought my car here for the last 15 years and always paid around $ 50. Oh, and they want to do a coolant flush. Are you kidding me? Time to move on

Eric and Lonel are awesome! Very professional. I had my car towed to their shop on a friday morning. Found out i needed a water pump, hoses, gaskets. They kept informed throughout the day with updates and very fair price. I told Eric if possible i really needed my car for the weekend to get to work. Him and Lonel made that happen. I’m very pleased with their service and pricing. Would definitely take my car here again and highly recommend it.

I was afraid I was going to lose my jeep. My engine lost compression in one cylinder and after doing my own research found it was common for my particular jeep. Sad to say engine was gone and needed a replacement.
It’s hard for me to make that decision to replace an engine or buy a new car or another used car. They asked me to take the time before I make a decision, the guys at Performance Shell made me feel comfortable in my decision to replace the engine and once I did I have to say my Jeep is as stronger than ever! I just got it back and took it straight to Tahoe and put it to the test! It Passed with flying colors!
I don’t trust many mechanics, but these guys are top notch in customer service. I totally recommend you take your vehicle to these guys especially if you care about it like I do my Jeep!
Thanks again Performance Shell crew!

These guys are the best! Eric and Lionel have been super awesome and I’ve brought my car in for a number of repairs, as well as a friend’s car when she was having issues.
My car had some clicking when I turned left. The stealership told me it would be a $ 400 part plus labor. These guys did the whole job (including a new part) for $ 275. They also fixed a leak in my cooling system and when I broke my windshield fluid pump (don’t ask) they fixed that up for me right away too.
My friend had problems with her honda surging. They gave her a great deal to diagnose the problem and fix the idle control valve. I found a cheaper part online than they quoted me and they said it was fine for me to buy that and have them install it, but they didn’t recommend it because part of it was plastic and that coolant would be running through it and probably weaken it over time.
They also fixed her broken seat (apparently an issue with all Honda Elements) for way cheaper than I read it usually cost on the chat forums.
I can’t speak to the bums that hang out on Potrero street or the people who do smog testing at the station, but I know the guys who have taken care of me have been super solid and I recommend this place to everyone.

SERIOUSLY DO NOT EVER TAKE YOUR CAR HERE! THEY DESTROYED MY CAR AND THEY WERE ONLY DOING SIMPLE WORK! One of the guys who works there even told me he takes his care somewhere else because they don’t do great work.
I only went here because my brakes literally died on Potrero and I could kind of push it in. I wish I had paid to have it towed because it would have ultimately saved a ton of money.
They replaced my brake pads and then somehow, my engine was never the same. First, the car started making a new horrible sound. I brought it into my mechanic (who i trust and have been going to for a decade). He said they did a not great job with cheap parts but to take it back since it was still under warranty. I took it back and after redoing some work, they couldn’t get my car to run. Kept saying something about air in the line, and redoing it over and over. I had to come back the next day because they couldn’t get my car to start and this was after replacing BRAKE PADS. They kept telling me I could give them more money, but my trusted mechanic told me frankly that they were not doing great work.
They did end up refunding me some of the additional work they did but I still gave them 100s of dollars and ended up with a car worse off than it started.
My car never ran the same again and I donated it about 6months later after pouring more money into it.
DO NOT GO HERE FOR MECHANICAL WORK EVER! Maybe a smog check is ok but I wouldn’t take my car there again if I had to push it myself.

I have nothing but good stuff to say about this place. They are honest, straightforward, get the car done when they say they will or call to explain unexpected issues when they come up.

Needed a Headlight bulb replaced. The other repair shop I went to before this one did not know the difference between the high beam and headlight bulb location. These guys were fast and reasonably priced. I also got my smog check done right next door. And they were great as well. Highly recommend.

Eric was really helpful with changing my battery. Helped me pick out the right one for my car and provided a pulley to return the old one. Honest reliable and recommended. I will definitely consult him for future servicing.

Went to get a smog check… Outstanding customer service… attendant was quick and polite… extremely affordable as well…15 minutes… in and out… found me a permanent spizzle… jeah!!!

***This gas station features okay prices and despite being in San Francisco, it feels quite big; there seemed to be plenty of pumps and it was easy getting in and out of; unfortunately, despite its size and the fact that they have both a convenience store and service center on site, no restrooms are available***
I believe they have a few free parking spaces available if you just need to pick up a snack or refreshment at this gas station.

I got a flat tire right down the road and managed to drive it to the shell auto body shop and had them put on my spare. I needed a special tire so they ordered the tire for me and gave me a price of 140 including labor. When I came back to have the tire put on, he tried to charge me 170! I said excuse me but you told me 130 the other day. He said it was an honest mistake and had forgotten the price he quoted me because he had not written it down. Maybe it was a mistake but it seemed a little suspicious. Not to mention, they didn’t even bring it into the shop to put on the tire. They just put the tire on right there in the middle of the gas station. I have had tires changed before and they always switch the tires by putting the new tire in the back and the older tire in the front. They then of course started telling me several other things that were wrong with my car. This place just seems like they are trying to get as much money out of you as quickly as possible.

These guys were great check smog check my car for only 40 bucks and it passed on! the first time highly recommend!

I was in the area when my battery had a problem, I stopped at performance shell and they were able to help me quick and for a very very good price.
Great place

I’ve been taken my cars here since 2001. In fact, both of my cars during this time have had pre-​purchase inspections done by this place and I couldn’t be more pleased. Both cars were always serviced there and only there — never a problem. I find Eric to be honest, forthcoming, and knowledgeable telling me what I should do immediately, what can be postponed, and what simply doesn’t need to be touched. With the pre-​purchase inspections, he is extremely detailed, which is crucial to anyone trying to purchase an used car. Furthermore, the shop is reasonable priced as the last individual I sent to was happy to confirm.
In addition, I’ve sent other people there and they too have had a great experience and thanked me for the referral. The shop can probably do a better job with appointments as they usually run later than what it’s promised, but that has no bearing on the services. This is probably due to the fact that they try to accommodate everyone, including me with my pre-​purchase inspections.

This place is great. Honest, reliable, and I would absolutely do business with them again.

Short review: This shop is Suspect and yes that capital S was put there on purpose.
Longer review:
Facts:
I came in here for an oil change and was told I needed $ 500+ worth of work done:
— Dirty transmission fluid would need to be changed
— 2 exterior belts (not the timing belt) were cracking and needed to be changed.
— 2 rear tires had worn down treads and needed to be changed
— The front tire had a nail in it that «needed to be taken care of»
I’ve been burnt (or attempted burned?) by other mechanics and caught them trying to cheat me in the past by telling me I needed X, Y and Z repaired when all I really needed was an oil change soooooo…
I went home and checked the tread on my tires using the penny test (Google it) and figured out my rear tires were A-​Ok. Someone from Larkin Bros was able to pull the nail in the front tire out with a wrench and it was small enough to not have caused any real damage.
I went to Auto Medics in San Mateo (you can read my review) and their ASE certified tech told me:
— Transmission fluid was fine.
— Belts were NOT cracked and fine
They charged me $ 0.
So those are the facts. As far as conclusions go you can draw your own.

Eric was an incredible auto repair man to work with. Very honest and patient, and went way above and beyond to get my OLD 1987 volvo 240 to pass the smog. His prices for the work he did were about ¹⁄₃ of what the volvo repair guys quoted me, and they certainly did the trick. I am grateful. If you need simple auto repairs, Eric is a good trustworthy guy. Good luck.

The bad reviews regarding this business are trash! THIS STATION IS HONEST!!! This is the best service station in this city. I have a 2000 VW… nothing but drama. I get taken advantage of alot with this car. I am not a push over either. This service station is honest and does a good job.
I wanted to update this. Another huge bundle of praise for this service station. I would like to add… that I HAVE SERVICE DONE HERE. I dont buy water and write a review. I have my car worked on. I had put off for way too long having my timing belt changed. The «dealer» wanted over 2 WAY TOO MUCH MONEY. Eric did a great job… no problems. I have driven it for a month now and no problems. Thank you so much. I totally trust this service station.

It’s the staff I don’t like. They seem like they all could be related, strangely, and mostly have a nasty attitude when I was paying for my gas. After when I walked out I saw two or three nails on the floor, but i didn’t think it was anything weird. After I drove for 10 mins, two of my tires were flat and it was the same nails I saw at the gas station. So I went back to the gas station and asked them to take responsibility for their action, but instead they told me it cost $ 250 to replace the TIRES and i was like WTF they popped my tires and wanted me to pay. DON’T Go HERE they just want to make money BY POPPING YOUR TIRES.