Tech-1 Automotive

Fast and friendly service, but maybe not the most expert. I came in because my old Acura’s battery kept dying unexpectedly after just a couple of days of unuse. They were happy to replace the battery. Then it died again, and they replaced the alternator. Then it died again, and they replaced the starter. There was clearly a parasitic drain somewhere, but Ray claimed they ran tests and couldn’t find any drain on the battery.
A friend finally found my problem via a Google search: the Bluetooth module was misbehaving by failing to power off when the keys were removed, and this is a very common problem on older Acura TLs. I ended up fixing the problem myself by following steps I found on YouTube.
Each time they replaced a part, they were very quick, with a day or less of turnaround, and their prices weren’t terrible. But I wouldn’t come back to them for anything but the most basic of problems as their problem solving skills could be better.

Not a very good mechanic experience after all… I went to have my clutch diagnosed being that the transmission would get stuck in gear as I was shifting. I took it to Tech-​1 Automotive and got a quick and direct diagnose with timely repairs. HOWEVER the very next day after picking up my vehicle from the shop the problem again happened with the transmission getting stuck in gear. This occurred right after they informed me that the problem would be taken care of after the repair job has been completed.
Once I returned to the shop and informed them of the problem they proceeded to tell me that they failed to mention that there might be more work needed to complete the job. I then left the shop feeling very upset that they did not mention this in their first assessment because if I would have known that the problem would not be solved 100% with the first repair job I would not have used my last $ 400 dollars for the job. I would not have been comfortable of putting that much of my hard earned and last couple hundred dollars into the job not fully confident that I would have a working vehicle afterwards. I would have found alternative means of transportation and use that $ 400 dollars towards another vehicle instead.
In the end I ended up with no working vehicle, my last $ 400 dollars wasted, and a quote from them that they would need another $ 1000 to repair my transmission problem. Unbelievable. I hope I can get my health back and do my own repair jobs on my vehicle again.

Ray is awesome!
He’s straight forward with his customers and doesn’t sugar coat anything.
He’s helped me with 2 of my cars and I completely trust him. He’s been able of give me deals and help me and educate me on my car and what I need to do to keep it running well. He’s such a good mechanic!

If I could give more than 5 stars I would! I HATE having to take my car in, I’ve always gone to BMW cause I’ve been told no one else can work on my car since it has german parts. However yesterday my car window would not roll up, I called Tech-​1 today at 12:30, go there at 1 and was immediately greeted and checked in. After checking my car I was told I would need a new part (which for my car usually means a few days in the shop). Tech-​1 got the part, fixed my window and had everything done in 2 and a half hours! On top of that they were kind enough to fix my headlight that was out. I have never been to a better car dealership! All around kind, hardworking people, and everything is priced more than fairly.

Good guys. Price is definitely right. Great work. What more need be said.

During my break at work, my front drivers window came loose and fell into the door. I couldn’t leave it like that the rest of the day! I brought it here, and they took care of it right away. I wasn’t getting off until 8, and I drive a bus, so no flexibility on that, but Ray went out of his way to get my keys to me when I got off. Good guy!

AGAIN… TECH-​1 comin thru… Rey is a straight shooter and the mechs are excellent and quick… no bullshit or extra costs… only what’s necessary with plenty of options and truthful answers…
It’s never cheap but TECH-​1 won’t play you… EXPERT QUALITY WORK for reasonable prices… would recommend to ANYONE…

Tech-​1 has patched flats and replaced tires for me. They were speedy and affordable. They are always very professional with me.
I appreciate the work they do! I doubly appreciate the fact that I can get my invoices by e-​mail from them!

I have a fleet of about 70 hybrids and pickup trucks that we constantly need work on Ray and Jose are always up for the challenge and get the the work done as quickly as possible for me. If I need a ride back to my office or someone to pick me up they are there to help out. I have no problem recommending these guys to any friends

Awesome people! Great service. In and out in less than 30 mins for flat tyre.

I love this place! Even if I lived in the Sunset, this is where I would take my car. Awesome people, awesome service.

I needed to have my oil changed, and do not have a garage i use on a regular basis, i found a coupon through Amazon, so thought why not, so booked my car in and today was the day i had reserved. Well from the call to the garage to find out how to get there, and once i arrived, i was met by a friendly Ray, and was offered the remote control, to watch any tv program i would like, while i waited, there is coffee/​wifi if you would like, and everyone seems to be happy, a nice work place. I needed to have a smog test done, and voila, that was done, the price was good, and Ray was very helpful !
I need to have work done on my car, bummer, but i am certainly going to go back to this garage, and will tell all my friends to use this Garage, its nice to have found a garage that seems to care!!!

I had a terrible day. Up until I got my problem resolved by Tech-​1. :)
I had a flat tire so I Unilocaled «Tire Repair» and found Tech-​1. I called and was greeted by a friendly voice and I asked how soon would they be able to help me, he said «bring it on in.» Here I thought, I’d bring it in and be waiting forever to get it done, but, I was in and out in about 10 minutes! No hassle.
During the 10 minutes, I observed the cleanliness of the garage and the guys working and communicating with each other and thought to myself… If I ever had an issue with my car again, I’m taking it here! ;) … and I will

Thanks to a Unilocal Deal and these glowing reviews, I had an oil change and 24-​point inspection at Tech One.
This shop is pleasantly and professionally run by Ray. I called ahead to make an appointment. When I arrived, I was greeted by one of the mechanics who directed me to the office. Everything was prompt, orderly and well run ~ Ray said I could either stay in their waiting room, or head over a few blocks to 22^nd and 3^rd Streets for food. I opted for the latter and ended up at Serpentine and Mr. & Mrs. Miscellaneous (hard to resist a good ice cream) ~ both were fantastic.
When I returned, Ray gave me a breakdown of the inspection and recommended fixes (timing belt). He thoughtfully took the time to explain how a timing belt works from his handy 3-​D book and answered my questions. I didn’t feel pressured at all. Just informed and happy to be a patron.
As for location, they are near the Muni 3^rd Street light rail line, and rides can be arranged ahead of time if you want to drop off your car and need to be some place. So far it’s my most pleasant auto maintenance experience. Thank you Ray & crew!

I had an assortment of semi-​serious repairs and long-​neglected maintenance performed on my my car here recently. Work was fine, price was reasonable, communication is good, everyone is friendly, relaxed, professional.
So, two thumbs up, and five stars.

How often does it happen that you get an estimate, then come back to pick up your vehicle and the guy says «we found same parts you needed but at a lower cost and saved you $ 70 on your job»? Never. So imagine my surprise when I heard these words coming from Ray.
I took my car in for service, or as I told Ray — «My car lost its mojo, can you fix it?» Sure, he said, we’ll take a look and let you know what needs to be done. And so they did, and quicker than the dealer, and much less costlier, too. So the extra $ 70 savings was like a cherry on top. Yes, they charged me for troubleshooting, but then they gave me a credit for the same amount on the work done. No one does that for you any more. Five stars for Ray and his team, I will be going here from now on for all my automotive repairs.

I looked around for a shop near my work, and found Tech-​1 Automotive here on Unilocal.The number of 5 star reviews was impressive, and almost seemed to good to be true. Let me tell you, they’re not. It’s all true.
I took my car — Honda Civic– in for a major tune-​up and assessment as it hadn’t been looked at in way too long. Ray and his team went over the car and recommended a few repairs beyond the tune-​up I knew it desperately needed. I felt like I was talking to a gear-​head Uncle, speaking to Ray. He was straightforward and spent time explaining what was needed and why. I ended up needing to leave the car with him twice during the week to get everything taken care of, but in the end I had new front brakes, two new tires, four-​wheel alignment, an oil change, and a full tuneup with new parts for less than $ 600. The car runs great, and I am very pleased. I was driven to work both times I left the car at Tech-​1, can’t beat it!
The only down side was one communication issue which led to some work being done that I hadn’t expected, however, we’re back to the gear-​head Uncle status again… it was a safety issue and had to be dealt with before I could drive the car away. I actually felt looked-​out for rather than wondering if there was wool being pulled over my eyes, and I appreciate that. Because of the communication issue, Ray gave me a discount on the labor for that job. I have no qualms about leaving a five star review, and I’m really pleased to have found my new mechanics. I won’t be switching anytime soon!

Let me tell you about my new friend Ray over at Tech-1…A little over a year ago I went to a radiator shop in the Western Addition. After some testing and $ 800 later, I was out the door. Let’s now fast forward to a year and 2 months later — now my radiator is leaking. Again.
Saw the reviews to where I had gone to previously while looking for their number to call them back. I read the reviews and decided to follow the advice of another reviewer and look elsewhere. I’m glad I did.
First off, for the exact same thing that was done the last time — I had done again (new radiator) at half the price. Not just that — the radiator has a LIFETIME WARRANTY! Not the shitty 1 year warranty I was given at the other place.
Secondly — Ray was informative. He also found that the thermostat wasn’t opening at the right time when the car got warm (something I suspected a year ago and asked the technician then to look at but they said if you have heat, it’s working. They never bothered to inspect it). Ray knew I wasn’t a car technician, but that I knew some about how the car works and operates. He didn’t talk over my head and made sure that I understood everything that was going on and why it was replaced.
After the work was done, Ray offered to have one of their technicians pick me up at home, which wasn’t necessary as I had a ride there and it was close to end of business day. Coupled with the traffic, I didn’t want to have someone stay later than they needed on a Friday — but knowing Ray was willing to do that for a customer was above and beyond. Once I arrived at the shop to pick up my car, I talked with Ray about scheduling a time to get my car back into their shop and get some of the little things taken care of since they’re pretty much a full service automotive shop.
I’ll take the service I got from them over the location that was closer to me any day of the week. I really can’t say enough about the service and the hospitality I received from them. Ray treats you like family and isn’t in this business to screw people over. A rarity in the automotive repair industry.
If you need your car repaired/​serviced — go see Ray and the guys over at Tech-​1. You’ll get top notch service and won’t get raked over the coals in the process.

I couldn’t be happier with the service provided by Raymond and his team. They are very knowledgeable and courteous and they really helped me in a pinch.
I urgently needed to get my belts replaced in order to NOT become «the guy who broke down on the bridge and blocked the evening commute».
The Tech-​1 Crew finished the job quickly and also gave me a few recommendations for follow-​up service which I fully intend to have them do.
Fast, honest service, reasonable pricing and just all around good people. A place I am happy to refer to as «My Mechanic…»
Go there…

What could I add. The best thing about them is their honesty. On a couple of occasions, early on, they told me I just needed a «screw» (not that kind-​I don’t swing that way) or «they just had to tighten a wire». And they didn’t charge me either time. That’s always my first clue that a mechanic is being honest and that’s half the battle right there.
Prices are reasonable. If they make a mistake, they make it right. They offered to drive me back to my business in the morning. Ray is always pleasant and helpful. Highly recommend!