Williams-Sonoma

San Francisco, United States

3.5

20 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 415-421-2033
Website:
www.williams-sonoma.com
Address:
2 Embarcadero Ctr, San Francisco, CA, 94111
Financial District
Nearby public transportation stops & stations:
80 ftClay St & Front St
340 ftBig Bus Tours Stop 4, Embarcadero
360 ftSacramento St & Davis St
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Bussiness info

Accepts Credit Cards
Yes
Parking
Garage
Wheelchair Accessible
Yes

Today

Today –
Local time (San Francisco) 11:55 AM Wednesday, July 2, 2025

Business hours

Monday –
Tuesday –
Wednesday –
Thursday –
Friday –
Saturday –
Sunday –

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20 reviews of Williams-Sonoma

No registration required
Place rating: 5
San Francisco, CA
Boo hoo, they are closing down this location on 1⁄20. Per the employees, the store was profitable but the landlord wanted to raise their rent to an unsustainable amount. Right now, they are clearancing some glasses, dinnerware and food. Too bad I didn’t find out until now because all the good stuff is gone. I did manage to snag some cake mix for 20% off.
The closest WS is Union Square. Quite a walk. RIP WS Embarcadero!
Place rating: 3
San Francisco, CA
Shop here if you don’t mind buying expensive but good stuff. I’ve visited this store a few times but can never really justify spending here when I know I can get the same stuff online for a much better bargain. All in all I think this place is a good showroom for online ecommerce sites selling household/​kitchen stuff.
Place rating: 1
San Francisco, CA
Williams-​Sonoma should start sending out secret shoppers to this location because the customer service sucks. Thanks to the short tubby Asian shopgirl for ruining my day — someone needs to teach her that ignoring customers, letting other customers pay while someone was waiting in line and then walking away once it is your turn to pay is unacceptable. No wonder this company is barely staying open.
Note to corporate — the training of your sales staff is not working.
Place rating: 1
Brookdale, CA
The products are wonderful, but my experience working in their corporate offices for a few short months on temp assignment, rotted. The staff are super arrogant, and rude. Mostly run by young, skinny, fashionista bitches, they act like their shit doesn’t stink; never saying hello, let alone a smile as you pass by in the halls. Also, annoying are their cheesy, mindless conversations in elevators and lunch lines at the overpriced café. More interested in their purses, and boots than human kindness and being real.
Products are super, great quality, but customer service and working for corporate=all bad. If you must purchase their products, do so online I suggest.
Place rating: 5
London, United Kingdom
Honestly mind blowing! I was killing time in here before getting dinner w/​Jono S., and I learned from a lovely young man whose name started w/​a D all about bubbly water machines! He had a lot of good knowledge, like how the twist bottle for 49.95 one was only a one-​use cartridge for carbon dioxide gas. He told me his favorite one was the one that was 149.95 that comes with a big bottle of carbon dioxide and tells you how much carbon you have left with a digital screen.
He was very helpful and he even let me taste some of the freshly carbonated water, the key to my heart.
Place rating: 3
New York, NY
Bought a speciality pan I needed at this WS and the staff was helpful and knew their products. The staff did not seem to busy to help either which was all in all nice compared to the other WS in Corte Madera which I have a new review for them.
yes Just the facts.
Place rating: 2
San Francisco, CA
Look, I know times are tough, but to approach me –four– times before I’m even halfway onto the first floor of the store seems a touch much. Interrupting happy examination of a copper-​lined cooking set with the revelation that there are two (Count ‘em! Two!) sale tables in the back is not the way to make a sale – now or later. (Remember, there are things like ‘heft’, a sense of which cannot be acquired online.) So, please, go check your lipstick (because there’s a lot of it) and give potential customers a little breathing space!
Place rating: 1
San Francisco, CA
Went in during lunch to see if they had the cake pan I was looking for. I asked the sales person if I can have a small bag because free tea was being passed out. The sales person looked at me and quickly said we are running really low on bags so I cannot give you one. Well, I was standing at the counter and saw tons of bags. If this is the type of customer service I get then I would not buy anything from that store.
Place rating: 5
San Francisco, CA
Have you tried their hot chocolate with marshmallows?
It’s the MOST delicious hot chocolate ever and so worth the $!
Especially during this time when it’s marked down.
I ran in today during lunch and it was super crowded but I was able to grab a few boxes of hot chocolate mix and a couple boxes of marshmallows.
They even sell Sprinkles cupcakes mix and Ad Hoc baked goodies mixes. During the Holidays they usually have someone passing out samples in the front. YUM!
The service is always great here too.
Place rating: 5
San Francisco, CA
I had an excellent experience here choosing knives. They’re now letting you try one knife at a time on veggies that they supply, on a butcher block near the knife case. How cool is that?! You can really feel how the knives handle, their weight, and so forth. They also taught me how to sharpen my knives. I think they are also providing free knife sharpening now, regardless of whether you bought your knife at WS!
Place rating: 5
South San Francisco, CA
I’d say this was the most pleasant experience we’ve had at a WS. The CSR greeted us when we walked in and came over to tell us about the pumpkin bread samples. There was only one left, but she happily cut us another piece. It was nice and toasty inside too. I enjoy the warm feeling after being outside in the rainy cold.
Place rating: 3
Concord, CA
Williams-​Sonoma isn’t exactly my style. I’m more of a Crate and Barrel and Target type of girl. However, I still enjoy wandering through the store and drooling over the fantastic kitchen gadgets that I cannot afford and dreaming of what I could cook in a Le Creuset.
My parents and I wandered in the day before Christmas Eve. Upon entering the store, we were greeted warmly by the staff and offered freshly made hot chocolate.
My mom was looking for another stocking stuffer for my honey and although I tried to convince her that a Le Creuset dutch oven would be the perfect stocking stuffer, she opted for a really cool kitchen timer.
Place rating: 5
San Francisco, CA
I was just here to buy a one-​pound box of Peppermint Bark. It was $ 27.50, marked down to $ 18.00.
The treat only comes out during the winter-​holidays and I love that stuff. So quit «barking» at me!
Peppermint Bark:
Place rating: 3
San Francisco, CA
Love Williams-​Sonoma, don’t love the prices. Always smells nice in there like hot chocolate, or cider. Great customer service too. This is the place to go if you want to impress your friends with «just bought it at Williams-​Sonoma” — they sell cute little gadgets that you can’t find at let say, Target.
I walked in looking for a wooden spoon (you know those big ones you see the chefs on Food Network using) — $ 25. For a wooden spoon? I will be using my wooden salad spoon to stir instead.
One day when I win the lottery, I’ll just hand them their brochure and tell em «one of each».
Place rating: 4
El Cerrito, CA
Has window shopping in a cooking supply store ever made your mouth water? That’s what Williams-​Sonoma does to me. I think about all the yummy things I can make, bake and broil.
I love the selection and they always have new, fun, creative cooking «toys» that have me thinking of the next best thing to make. This is the place to go and now that I have the Kitchenaid Mixer of my dreams, I can return to buy it’s attachments.
The staff at this Williams-​Sonoma location are friendly and help out whenever needed, even when my questions seem to go on and on.
Place rating: 5
San Francisco, CA
If this Williams-​Sonoma. were an iPod, it’d be a Shuffle. Mini, functional, and holds just enough greatness without being over-​stimulating.
This hidden gem entices with unparalleled customer service and delectable tasters. Bonus stars for carrying Sprinkles cupcake mix and for magically finding me Red Velvet mix in the back when the store was apparently still sold out from Cupid’s holiday.
I heart you, my shuffle-​sized store. Not too big, not too small. This Goldilocks thinks you are just right :)
Place rating: 4
San Francisco, CA
Emarcadero Williams Sonoma is just great. Staff is friendly and helpful and with most things now, lots of stuff on sale. I was able to get a complete set of knives for 50% off.
I also discovered that they carry Le Creuset at unbelievable prices, much lower than what you would find at the outlets.
Place rating: 4
CA, CA
So last night I’m making the filling for a chicken pot pie. I grab my one-​handed acrylic pepper mill and start grinding away over the pot. All of a sudden, the bottom of the mill breaks off and falls into my lovely filling, along with about a zillion peppercorns! I yelled for my hon of hons husband, who came quickly and helped me strain out the peppercorns and fish out the bottom of the mill.
Today I went to W-​S with the pieces of the mill, and they gave me a new one, no questions asked. I like that kind of customer service!
Oh, and the pot pie was delicious, thanks for asking!
Place rating: 2
San Francisco, CA
Ok, they do have nice stuff and when you are looking for NICE kitchen stuff, this is the place for it. However if you are simply looking to replace an everyday item, let’s say… a mesh splatter guard perhaps… do not go here. I found one for $ 50!!! are you bat-​shit insane? Some wire and some mesh with a handle for $ 50 friggin’ bucks?
We drove straight to City Discounts on Polk street for much better service, and a splatter guard that is just as good for $ 14.
I am not a cheapskate and would gladly pay what an item is worth, but this place tries to GOUGE you at every turn. Wont be going back until I am in dire need of designer salt.
Place rating: 3
San Francisco, CA
It’s like the flagship Williams Sonoma with everything missing but napkin holders and cocktail glasses only Martha Stewart could love. Good looking but clueless bimbos with no education in the merchandise prowl the floor. Thanks to their evening and weekend parking validation policy for the Embarcadero Center lots you can make money buying $ 5 items here. I know what I want so I make a bee line for the popcorn or vinegar, grab a bottle, then lunge for the register before to avoid that dreaded «can I help you find anything?» If I have to respond to that one again it’s going to be pornographic.