All Pro Carpet Solutions

Jeff and Danny are very professional. They are good at what they do and are the best in business. we are expecting our first baby and decided to steam clean the entire carpet area and took their services. They gave us a complementary bacterial cleaning of the carpet which usually doesnt happen with other carpet cleaning services
Quick, On time, efficient. Give a try … You wont be disappointed

I feel bad that many people who purchased coupons from Groupon are giving these guys a 1 star. Wake up and be realistic no one is gonna come and deep clean ur carpet for $ 49-​$ 59. They offered me a great price for deep cleaning our 4 bed and living area carpets. Talen is a nice guy, very friendly, informative and know his job. We enjoyed interacting with him and like the end result. Would definitely recommend them.

Had an emergency called them second time in two weeks did an amazing job again!!! Highly recommend grate prices I’m sure to be using them again in my apartment

This 5 star review is for Talen’s professionalism. I had to cancel an appointment due to an unforeseen situation and Talen was not only professional about it but understanding. After reading other reviews, I know Talen does a good job but his professionalism is top notch too.
Thanks Talen!

This Company is AMAZING!
We recently moved into a rental house in Fremont and the carpets were SO BAD! This company has a standard steam cleaning for $ 89 dollars but Talen was very honest and told us that he would have to treat the carpets in order to get all the dirt and bacteria out of them. The price for this service was $ 175.00 which was totally worth it. This is a family business and Talen is very professional and left the carpets looking unbelievable.
We moved into a 4 bedroom 3 bath and the entire service took about an hour & a half. The carpets were slightly wet for about a day after the cleaning so try not to walk on them to much. It also makes the job easier is the carpets are vacuumed before they arrive. I highly recommend this service if you live in the bay area.

Two stars is being generous…
had my carpets done yesterday. Had an upgraded Groupon. First the guy tells me it’s only for a steam cleaning for carpets clean every several months and Tha I should get a ‘deep cleaning’ at $ 300 or minimally a shampoo for $ 129 but does not include the any stairs, more for the stairs like $ 189.
Wanting the carpets clean for the holidays, I opted for the shampoo with no stairs. Then he says ’ what about the furniture. He needed me to help move the coffe table and other bulky but not especially heavy furniture. I am over 64 years but ok I will help. Then he says to move my own dining chairs and a few other items. We proceeded to put items on my bed, including a arm chair, which was not too heavy but still… Because after he finished he basically refused to replace any furniture because he said it has to stay off until the next day. I asked him about little paper or plastice guards for under the legs of the furniture and he at first said it has to be done tomorrow the he reluctantly revealed he «only has a few plastic ones». I told him to at least help me replace the biggest item, the coffee table.
My mistake was that I paid him before the furniture stuff and all he cared about was getting out. I was out over $ 200 already for my small 2 bedroom townhouse.
Also, during he cleaning part he would spray the shampoo on certain dirtier areas and rub it in with his shoes! I asked him don’t you use a brush and scrub a little? He said no the steaming would get it as clean as possible but no guarantees. At this point I found some scrub brushes from my old carpet cleaner, which was broken, and started scrubbing myself… No way could I trust some one like this.
Would never ever use this company again and BTW I keep a very neat and clean place so it was not an especially difficult job.
I hope this helps others.

Sometimes a service is good and you’re glad you used them. There are many carpet cleaning services out there so watch out! Don’t try to get the cheapest because you’ll regret it. Use this company with confidence in their service and value.

Very happy with the service. I was able to get an appointment in less than a week. Carpets look brand new and service was completed within one hour. The man who did the work (Talen) was very friendly and professional. I will definitely use them again.

BEWARE if you order groupon for $ 49 be prepared to pay a couple hundred dollars more than that. I would rather pay someone $ 165 who doesn’t try to upsell you into paying extra. He will do that so just be prepared to pay more than what’s advertised. I’m sure that everyone has «stains» so I doubt according to reading these reviews anyone has actually got away with paying only $ 49. He’s way over priced, you might as well consider the $ 49 a down payment on how much the real service will cost you

I called Pro Carpet Solutions and we got scheduled the next day! They cleaned our carpets really well. I was so happy because of some unwanted smell coming out of it. The smell was gone after they were finished. They even moved our furniture and some items!
Our carpet on the stairs looked especially dainty. I was afraid that the big stain on the bottom would be permanent, but they got it off!
I would definitely hire them again and would not hesitate to refer them to friends and family in the area.

They made an exception for me and came to my place at 6pm even though it was after hours. I couldn’t make it any earlier due to work.
Excellent cleaning service. We had some tough stains in front of our door from shoes and such over the course of 5 years. As you can see in my pics I’ve posted, all gone.
There wasn’t parking space in front of our apartment for him to park. But he was patient and parked there as soon as there was room. Very polite.
Thank you for doing such a great job, and making the carpet safe for my 8 month old daughter to crawl on.

Talen called at 9:00 to confirm our 9:30 Sunday appt.
I had the Groupon deal, but he explained that the basic cleaning wouldn’t be enough to clean the dirty traffic areas. He said it’s mostly for people who have their carpets cleaned every 2 – 3 months. We negotiated a price to add shampoo, and he did a very good job. Talen is polite and a hard worker.

Got a deal through Groupon which I knew it was only for basic steam and after looking at our carpet the guy recommended more since it was really dirty and he gave us another deal. Carpet looks great! I’m so glad I went for the deep cleaning!

Talen did an extremely great job of cleaning our two year in use apartment. We threw quite a few stubborn spots at him and he took it all away like a pro!

Excellent service by Talen! Expert and thorough cleaning of a very filthy carpet!!! Very nice and courteous, as well. I completely recommend this company!

Great great service!!! Talen did an amazing job… Highly recommended… We will use them again and again
Thanks AllPro

I was worried that my carpets would not come clean. I kept putting off calling someone in because i just knew it would not be the outcome i needed.
All Pro came in and cleaned the carpets so well, I’m overly amazed. The youmg man showed up on time and was very time efficient. I will use tham again and know I will get quality work and great service. I was also very pleased with the price. I’m proud to say, I have every clean carpets.
I recommend this company!
Thank you, Diane G.

I called and asked about the Groupon deal for $ 49 for up to 1,000 sq. feet, I explained I live on the 3^rd story and I asked if there would be any issues or extra charge with that, I was told it wouldn’t be a problem at all.
My appointment was set up for 3pm-​5pm and he calls me at 8:30 AM to see if he can come within the next hour because he had cancellations, I explain I cannot accommodate that time.
Talen gets to my apartment around 3:20 and right away starts complaining about me being on the third floor and how he charges $ 25 extra for each floor, so he’s basically saying I need to pay $ 50 extra just because I’m on the 3^rd floor. I tell him that I asked if it was going to be an issue when I called to book the appointment and I was told it was no problem and no extra charge. He says he won’t charge me «this time» only because I saved him some money by not purchasing on Groupon (groupon collects some interest on all purchases)
He then tries to up sell me to the $ 150 steam cleaning because he says the steam clean deal I saw on Groupon is only for steam clean, and it does not include shampoo. I let him know that I am not going to pay $ 150 for shampoo and I also tell him I saw a lot of people complain about the up selling when u arrive to the house and he kind of laughs and says ok, we can do it for $ 99, at this point I was okay with paying the $ 99 and he started to set up. He shampoos and steam cleans my entire 3 room and hallway apartment in 20 minutes! I felt it was very rushed, he was trying to get out of there and as he was steam cleaning he was banging into all my furniture!
It took about 24 hours for the carpet to dry completely, I don’t notice a huge difference compared to using a bissel steam cleaner but it does feel a bit cleaner and looks a bit brighter. I do not smell the fresh scent some people mentioned in other reviews.
I get a call the next day from Darko and he was extremely professional and nice, he was following up with me about my experience with the services. I explain the whole situation to him and he is very apologetic and says he will make sure his doesn’t happen again. Because Darko called and really sounded concerned and interested in my feedback I gave an extra star.

First off I gotta say that a Groupon deal for $ 49 for a 1 bedroom steam cleaning is a steal. I’m familiar with labor/​construction type work and it’s rough. Lots of competition I’m sure and tiny margins I bet.
I saw the $ 49 deal on groupon and tried to buy but it was sold out. So I called directly and they said they would give me the same deal.
First (very minor) issue was that they got my appointment date incorrect… but since I’m an OCD type of person I called more than a few days ahead to confirm and correct the appointment. No biggie.
When the guy showed up he expressed some concern that the distance from my apartment to his van was pretty far (for hose hookup). The distance is 160′ on the same floor… I don’t think you can expect any better from an APARTMENT?! If this had been my old apt, it would have been over 180′ plus a flight of stairs lol!
Anyway he continued and said he’ll make it work. I left and by the time I got back he goes «I gotta charge you $ 70. Too far from van blah blah blah. I could have done 2 jobs by now blah blah blah. I should have just left blah blah blah.»
I know it’s not easy work and he /​his boss are probably not making bank off these groupon deals. But the least he could have done is called me right away when he saw an issue and decided he had to charge more. Otherwise guess what, it’s called freaking bait & switch.
To add a little more detail, when he showed up, I offered him $ 10 cash to also steam clean 3 area rugs. Since he now wanted $ 70 I just paid him $ 70 all in and he did go ahead and cleaned those rugs. BTW — the apt was completely empty and we had vacuumed before he got there — so actually I’d say it should have been one of his easier jobs!
Overall I’m pretty much ok with $ 70 for the job including my rugs. Otherwise I would have made it an issue and not pay him. But I think the company as a whole should be more up front and not have their guys jack up the price at the last minute without giving the customer a heads-​up. And yeah I don’t think it’s a good idea to be offering these $ 49 groupon deals if you can’t turn a profit AND feed your guys.
Oh yea one more thing — he tried to use my laundry hose bib for his water hookup and for whatever reason could not (well I know the reason. IT DIDN’T FIT!). He ended up using the toilet and left a puddle of water plus dirt stains all over toilet for me to clean up. Also he didn’t screw the washer hose back on tight and kept the cold water bib turned OFF. So for a hot minute (well, cold.) I thought my washing machine was broken. Then when I turned on the cold water it went everywhere and I thought he broke the hose lol. NICE! Shoot. why am I giving 2 stars and not 1 again? =O
[edit] I actually changed my rating from 2 stars to 3. I think I would pay $ 70 again for this type of cleaning (but I’ll probably go with someone else next time). This was steam clean using water ONLY — no chemicals or shampoo at all. So carpet still had some minor stains but I was ok with it for the price. Just did not like the bait and switch at all. And the mess left behind for me to clean up.

Ok, my carpets were a disaster. No joke. I seriously thought I was going to have to replace them.
I picked up a groupon knowing I was going to have to pay more for deep cleaning and pet stain removal… Talen quoted me an unbelievable price for the size of my home that included my stairs and deep cleaning. But he made no promises of being able to reverse the damage. I figured it wasn’t that expensive so even if he couldn’t salvage them, I wasn’t out a great deal of money.
Talen is a true professional. Not once did I feel pressured or sold and he was very honest and extremely hardworking. I had to run a few errands but I felt perfectly safe.
Talen did an amazing job! I came back home and it was like a brand new house! He lifted up dug in dirt — grime, and pet stains I didn’t think would ever come out.
The carpets all smell so clean and I’m just overjoyed! Thank you ALL PRO!