Bay Area Self Storage

This location of BASS is wonderful. The entire area is clean and I have always felt safe here. Kathy and Frank are two of the most wonderful people I know. They are always friendly and welcoming and will help you out any way they can. There is easy freeway access too. I was able to use their truck to move in which was a great work and time saver. Overall, this place is the best and most of the credit goes to Kathy and Frank as the live-​in onsite managers. They rock! Thank you.

We rented a large storage room with curb access for 8 years here. Very convenient entry & exit from the property. Property managers are always kind and friendly. My last day was today. I was able to clean out the last remaining items & terminate without any hassles even when I didn’t provide any advance notice. Thank you again.

This place is amazing.
The guy who serviced is was so nice. He treated us politely and smiled almost the whole time. He took us to all the sizes they offered, and he told us the prices for each of them. He even told us about the A Sale at a different storage place that brought down a 10×15 from $ 200 a month to $ 157 a month! The people here are so great. Honestly.

This place is great! Never had any problems, the couple that owns this place are pet loving and family oriented people. I highly recommend them, they always were helpful and kind. If I ever in need of a storage again I would definitely go back!

It has been a real pleasure to use this storage facility. We travel more than ten miles to get to this facility because the Frank and Kathleen, the managers, work with us in a very pleasant and supportive way — and they keep the place in top condition. I would come back to use their service again!!!
I know this sounds like a paid response. It is NOT. This is a great place!!!
Warren and Sandra Racine

I visited several other local storage places before choosing Bay Area Self Storage on Bernal. This place rocks them all! The couple managing the place are friendly, helpful, and live on site. The place is immaculate, quiet, and there are individual alarms for each unit as well as cameras everywhere. As a woman, I appreciate that there are no dark hidden cooridors and no «tenants» using the storage area as a construction hut as I saw at another local storage place.
When my special one-​year rate was up, they offered another discount without even being asked. Not quite as good as the move-​in rate, but still a great deal. Then, they followed up with me to make sure I accepted it before it expired.
I’ve always been greeted by name even though I only come rarely, and they have never seemed overly nosey or rude.
Before selecting a storage place, be sure to ask when they last had a reported break-​in, and ask how long the employees have worked there. A great quote from a competitor that I did NOT go with: «I have only heard of one break-​in, and I’ve been here for two whole months!» Um, no thanks.
The only thing I was wary of was that I had read reviews on Unilocal of Bay Area Self Storage that had warned that their truck wasn’t really available for free as advertised. I didn’t have any problems being able to use the truck, I just needed to reserve it for the date/​time I needed to use it. Simple and reasonable, and made move-​in a breeze.

These guys were great! I really didn’t want to rent a storage unit but had no choice after moving from a house to a condo (down sized) and eventually back to a house. The place was clean, easy to access and the couple who managed the place were super nice and professional (and I love their dog)
I would always rent here if ever I needed storage again.
5 stars

This is the only place I go to when I need to rent some storage. They have been very helpful, polite and never try to rip me off. They make sure I am getting the best deal they have to offer. Even my kids love this place! They always want to go with me when I need to go. They love kids here & they have a very, very friendly dog who loves kids just as much! =]

I have been using storage facilities for a good portion of my life for both my business and personal belongings. This facility is by far the best; it’s priced competitively, it’s clean, in top condition and very secure. Also, the mangers of this establishment; Frank, Kathleen and Shirley are the absolute best. They are professional, personable and very respectful. I would highly recommend you consider this facility to meet all of your storage needs.

Storage Rates are higher here when compared to the other companies within a 3 mile radius. I was suprised to find all other storage companies offered lower prices with better move-​in specials.

This place is amazingly friendly and cares a lot about the people it deals with. Frank, Kathleen, and Shirley are all excellent people, and you’d be challenged to find a more personable company in the Bay Area!

This review is not for the Bastards that run the corporation. They are weasels that charge way to much to store your stuff.
This review is for Ann, She is the den mother of the place, She is a sweetheart! She calls me when I forget to pay my bill, so I don’t get dinged with late fees. She is friendly and nice and always has a smile for me. She even brought me a bottle of cold water on a hot afternoon when I was in my storage space rearranging crap.
Five Stars to Ann and her husband!