Brokaw Self Storage

This place was recommended by a friend, and I highly recommend it to anyone who needs a storage unit. The people are friendly, they are open every day, they are competatively priced, they have a great security system, there are always carts available, and it’s a convenient location near downtown San Jose, and several freeways.
Two stories to convince you that this is the right place:
I accidentally threw away my storage unit key, and didn’t realize it until I went to get something one day. Even though the office had closed half an hour earlier, Barry was still doing paperwork, and happily came to drill out my old lock, and then gave me the new one for free, since I didn’t have any cash on me.
Sometimes they don’t charge your payment until as late as the 8^th of the month, but once, when my payment still hadn’t been charged by the 13^th, I started thinking about it and realized that my debit card that they had on file had expired. I called right away, and Barry was again very friendly and let me read him the new card information over the phone, and then waived the late fee.
The one thing that’s a bit of a bummer is that the units are not air-​conditioned, so my unit on the 3^rd floor gets really toasty in the summertime. They’ve got to keep the prices down somehow, I suppose. I will just make sure to move my things in cooler weather, and be very happy for their services.

After calling around many storage places, Brokaw was the cheapest. Jim and Barry were great with customer service. We needed an odd shaped closet (5×15) and they were the few people that carried it, in fact, the one they gave us was their personal storage space they used for contracts so they were nice enough to give it up. Great prices, half off the first month, and if you sign a one year agreement, you get the 13^th month for free. Best part? Individually alarmed units, gives us that added piece of mind. Nice staff, clean building, moving carts on the premises, alarmed units: everything you could want in a storage place.

Awesome Customer Service. I came here and they beat all competitors prices plus they held the locker I wanted for a month. Great people, clean building, Great Security. A+++

Well, let me see if we can let you know what kind of place Brokaw Self Storage is, well first it is a place to store all of your junk, and trust me I have the junk to store. We have things like baseball bat to old papers from 20 years ago, but enough about that.
I have had a storage unit for many years, since 1998. Brokaw Self Storage has been very reasonable in price and with many different sizes of units to pick from very convenient. The location is easy to get to from Highway 101 or Interstate 880. The facilities are very clean, and trust me when you see somebody on the grounds, they are always cleaning something.
The staff here is wonderful and very helpful, any problems or issues you might have they are willing to go out of the way to help you. One person that always is there with a huge smile on her face is Mary, this person has always lit up my day no matter what is going on. She knows what is needed for customer service and knows how to get things done.
If you are with another Self Storage place, you might want to look in to this place and see what they can do for you.
So, until I get rid of alot of stuff (junk), I foresee myself being with Brokaw Self Storage for sometime to come.