DAVIDsTEA

I blame this place for my slowly growing addiction to tea. I started out just buying individual cups before work every so often, which bloomed into searching for a tea I didn’t like (out of the 10+ I’ve tried so far I’ve only found 1), buying a travel mug, and now I have at least 2 cups a day. The employees here are super friendly, extremely knowledgable and helpful. The store is always clean & well stocked, even after Christmas (quite the feat, guys!) and I always feel comfortable & welcomed here.

Too bad I can not give them zero stars terrible customer service. I was in the store for a while and they had no customers yet I was never greeter or acknowledge. Tasking is a priority for them. I was interested in buying some tea but walked out due to the lack of service

I would choose DavidsTea over Teavana any day. There’s a huge variety of tea flavors and it’s kinda of a hit or miss thing so being able to buy small amounts of tea is a plus because I am able to try different flavors of tea and not have to waste the ones I don’t like vs how other tea stores make you buy a minimum of 2 oz.
The environment of the store is super friendly. The set up is cute and it attracts a lot of people. The colors and the way it is decorated is just super nice overall.
My favorite teas are the apple strudel, queen of tarts, chessy blossom, and definitely the matcha (matcha shots for days!). You can buy the teas home and you can purchase a cup of tea there. I personally love buying a drink because it’s pretty cool to be able to watch them make it.
Absolutely no one there has given me a bad experience yet. They present themselves as such fun and lovely group of people. There are some employees I would like to acknowledge: Richard at the tea bar always makes a great matcha green tea latte every time I come by and Kira is such an enthusiastic conversationalist who really knows how to make you feel welcomed in the store. DavidsTea has been opened for barely a month and I’ve got to say that it has some of the most superb customer service the mall has to offer!

I love TEA! They have a huge variety of teas and each one comes with unique flavors and cute names identifying them. I hope to come back and buy even more. The staff was very friendly and informative as well.

This place is great. I knew nothing about Tea, but Sam was so patient and explained everything! They have so many choices, and they smell amazing! Can’t wait to get home and give them a try! Ask for Sam!

The best travel mugs ever! I got some for my family this past Christmas and they love their mugs just as much as I do! It keeps my tea super hot!!!
P. S. Double kudos for the extra compartment to hold some more dry tea for later!!!
I took off one star because well… I’m not really a fan of their tea but I LOVE their mugs! Growing up, I pretty much have been drinking tea since I could crawl and their tea’s just don’t tickle my fancy lol :)

I always have to stop by here when I’m in Oakridge mall. I am never disappointed with this place. Everything smells so good and tastes delicious! So far, I have purchased organic grand cru matcha and organic silk dragon jasmine. I love how they have organic high end teas at great prices!
Customer service is always friendly and i love how they let you smell the tea leaves and is even willing to take down almost half the shelf (I overheard the worker telling another customer that) for you to decide which flavor a you might like the best.
They also sell freshly brewed tea to drink as well as tea making equipments.
The ambience of the store is nice the décor is nice as well! I definitely recommend tea lovers to go and give this a try. If you frequent a lot, they also have a rewards card you can get which can earn you a free bag of tea!

Amazing place! Today i was just walking by and saw this colorful place and i couldn’t help but stop and look around! The cups are so beautiful and they are in a good price range! also, while we were talking with cristine (sorry if i spelled your name wrong hehe) i said its my moms birthday soon so i will definitely be back to buy some cups and she gave my mom a free coupon for a tea or latte! They have great customer service and they’re smiles were very bright, made me feel welcome!:)
I will definitely be back to buy some of those cups with color changing effects! overall i am 10 000 000% happy that we went in, also loved the free sample of tea, hehe thanks!

I am a huge fan of Davids Tea’s Palo Alto location! I fell in love and only wished and wished that a location would open up closer so I wouldn’t have to drive almost an hour out for tea. My wishes have finally been granted! I cannot explain how ecstatic I was to hear there was a location opening down the street from me. Count me in!
This Davids tea sports the same colorful walls organized in order from most caffeine to least. It’s right next to the food court at oakridge mall. I really love that they choose the front of their store to be really open, so you can see the entire store before even walking into it. The workers are just as knowledgable and friendly as other locations. They help you out with picking teas and letting you smell whatever you like. Even if you don’t like teas, you’re sure to find one you like here because they even have coffee flavors, chocolate ones, and other dessert types like birthday cake, red velvet, etc. The cool thing is that if you end up buying a tea and not liking it, you can return it!
My only complaint, that actually goes to the company itself and not this Davids tea specifically, is that they changed the recipe for their glitter and gold tea! My all time favorite favorite favorite tea and I bought it recently to find that it tasted so different. Then I read the ingredients and realized they changed it by taking out vanilla and replacing it with just sugar. The vanilla was my favorite part! Sigh. I thought I was being nitpicky and weird for noticing. A worker here overheard me saying it to my friend and he explained how he’s heard other people complain. Glad I’m not the only crazy one LOL.

I haven’t tried the tea but everything is super cute and the tea smells really good!
The staff is very friendly and it was a good experience.
When we went there we could only pay in cash, and they were super sweet and offered us a free drink. I will definitely will be coming back and I will for sure get a travel mug for myself! They are so cute and I love tea, so I’ll be trying their tea and see how it taste.

I’ve come to expect the best from David’s via their San Francisco Centre store, and I wasn’t disappointed with their new Oakridge location. Friendly staff, no Teavana-​style pressure or weight minimums, and a growing list of organic and naturally flavored teas. Looking forward to the day that they open closer to me.

Exceptional staff, exceptional service! I went here to get a Secret Santa gift for a co-​worker and the manager helped me find exactly the right choice for my co-​worker. Everyone that worked there was so friendly and very knowledgable. The teas are also very smooth and I will definitely be coming back again. If anyone is having second thoughts, just go check them out! You won’t regret it!

Great customer service delicious Drink made by Roxanne ! Randy had great customer service and good knowledge on the Teas ! We will be back !!!

I was assisted by Carol who was very helpful making my decision for an excellent tea. This is my new go to place for tea.