Diva Nail Spa & Wax Center

I’ve tried this salon a few times since it is the newest one in the area. Each time I’ve walked in without an appointment they seem shocked that I could do such a thing. The results are fine but customer service is t their priority.

Price is kinda high, but i love my pedi. Anna was so nice! I would reccommend this place for anyone who wants to pamper themselves and cash out :)

I love this place! The ladies are so nice. And if you go enough times they take out a little plastic case and put the utensils they use on you in the box. Of course they still disinfect them too, but I like the idea that I’m not using anything that’s been used on someone else.
They also wipe down the leather pedicure seats when you’re finished. I’m a huge germaphobe so this was a big thing for me. I remember the first time I saw them do it a happy little tear slid down my cheek :)
Also I’ve never had a bad service. See you again soon gals!

I gave this place a second chance and again I hated the way my nails turned out. Not only did it sound like she was talking shit about me and my girl the whole time but nails were so ugly and way too overpriced. I will never go back there again.

I’ve been coming here since they first opened and have been happy with the service and quality. Unlike many other «new» nail salons, they haven’t gone down hill since opening — polishes are still new and fresh, and pedicures are long lasting.
I’m not a planner, so I typically end up coming in as a walk in, and they’ve always been able to accommodate me without a problem. I usually end up paying way too much money for a pedicure since I’m pregnant and a 12 minute massage is worth all the money in the world.
My last pedicure on Saturday was. not the best. Maybe the technician was having an off day, but she was really aggressive in using the pumice stone, and cut into my big toe with the cuticle clippers on both sides, and it’s still painful today. Not enough to keep me from coming back, but I probably would request a different person in the future.

I was a little reluctant to come here based on some of the negative reviews but I have to say I was pleasantly surprised! I made an appointment for a gel manicure and was seated almost immediately. Lindsey did an AMAZING job on my nails! I’ve never had someone pay so much attention to the little details with every step in the manicure process. Although it took a little longer than most places, I really appreciated her taking her time to ensure they were perfect and I mean perfect.
I highly recommend Lindsey.

5 OUT OF 5! Diva Nail Spa and Wax Center is the perfect salon in every possible way! Their salon is clean, crisp, and a delight to be in! Walking in, you must sign in and they ask you if you want a refreshment (A very nice touch). Once you are seated you choose your color with a «color wheel», they have a beautiful color selection! Your nails are in great hands with these nail professionals!
The Environment: Clean and sanitary! Their desks have no residual nail dust from other client, which is very common in most salons. The desks are spread out evenly so there is no bumping with other clients. The tools are very updated, and always in tip top shape!
The Work: Their nail professionals go the extra mile when it comes to cleaning your nails, and also are careful not to injure you! I have a lot of cuticle and my manicurist (Van) had no problem cleaning and perfecting her work! She didn’t mind go over and over each nail to make sure her work was perfect! This says a lot about the work ethic their workers have. Also, paraffin wax is included in the package, so your hands will be soft and supple once again!
Overall: AMAZING SALON
LA LA LOVEEEE YOU GUYS!:)

After seeing this place had anything less than (at least) 4 stars I decided to write something! This place is so great, I’m not sure how anyone would review them negatively.
I’ve been coming here consistently since they opened. The place is always clean and nice. The girls here are all so sweet and consistently do a wonderful job! I’ve had a bunch of different techs and they’ve all been great. If you need a mani and pedi at the same time they’ll do both which is great, aaaannd means you won’t be spending all day at the salon!
They also have tons of the best and newest colors, and always have them in stock unlike most salons.
I’ve been to Van for brows and she’s always done a great job too!
Although it’s a little pricier than some others nearby, it’s definitely my go-​to.

This was my first and is my last time ever going to this salon. I get pedicures monthly. My usual salon was packed so I figured I would try Divas… that was a mistake. 1. They are expensive 2. The foot tub had cold water in it 3. No jacuzzi jets. 4. Barely cut my nails. 5. My girlfriend asked to cut the side of her nail and they said they don’t do that. 6. The «massage» was weak… I would compare to rubbing a 5 year old with rubber gloves on without lotion rubbing your legs. It was so bad I didn’t tip… I always tip at least 25%. I was pissed when I left there. But if you want the quickest and worst pedicure ever… Then I recommend this place! I don’t know how to leave 0 ZERO stars so that is why they get 1

This has got to be my favorite nail salon! It’s super clean and everyone there was really nice. Usually when I go to nail salons they reuse the nail filers, etc but here they don’t! It’s all brand new and it makes me feel safe and sure that I won’t get fungus or anything lol I got a regular gel nail manicure for $ 30 and it was well worth it! TRINA did an awesome job! I will be coming back and I’ll make sure to tell my family and friends about this place!

This nail shop is fairly new since it is located in a new plaza. In this area, there are so many nail shops which offer great prices. However, I really like Diva Nail Spa even their prices are definitely higher than regular.
Dina Nail Spa sets their shop at different level. The shop is very clean and elegant. They keep a quiet, relaxing environment for the shop by playing soft music in the background while the technicians also keep their voices low.
The service was good both times I came. All the ladies I’ve met seemed to be nice and genuine. They asked me what i would like to drink first and brought out the service menu for me to choose the service I want. And I like that they always explain or tell me in advance which step they are working on. That’s professional.
I highly recommend if you’d like to pamper yourself and relax but if you just want a quick and cheap way to get your nails done, go somewhere else.

The girl was absolutely clueless, never chose a color, water was ice cold for a pedicure, clipped my cuticles a few times. And she could not file nails well at all. Never coming back

0
NO STARS!!! This was the most humiliating experience of my life. I’ve been getting my nails done for 20 years. I’ve always been able to explain to a new nail tech, the style I like my nails and that my nails tend to lift more than most.
For this visit, Nikki was my nail tech. I mentioned the style I wanted and my issues with acrylic lifting. I was light hearted and friendly with her, saying please and thank you. I wasn’t sure if she missed a step of prepping the nail bed for the acrylic on one hand. So, I asked her «Did we do the left hand? I can’t remember. She grabs my left hand angrily. So, I thought maybe she thought I was blaming her. I very gently said „if you remember doing it you don’t have to do it again. I just wasn’t sure, so asked you.“ Nikki looked at me and said» if you have a problem with how I’m doing your nails, then you don’t have to pay and you can leave”. I was shocked. I thought for a second and replied” I don’t have a problem with how you are doing my nails, but I feel you have a problem with me. I have somewhere to be and I need to get my nails done. I shouldn’t have to leave.“
She got up and walked away. I stood up after she did not return and said, «I don’t understand am I being asked to leave??? There were about 5 nail techs sitting around whispering and watching me. I asked if any of them could finish my nails «they just looked at me, then a lady walks over to me and tells me No one could help me and I had to leave. She didn’t ask me what happened or try work anything out. I left so angry and humiliated. I just got in my car and broke down crying.
Thursday Oct 29^th will be remembered as an embarrassing and shameful visit to Diva Nail Salon. There customer service is horrible and they are the DIVAS.
I REALLY WISH EVERYONE WOULD BOYCOTT THIS PLACE. I hope no one else ever gets treated like I did.

This place is so great! Very clean and relaxing. They do. Great job every time I go. It’s not fun walking in to a place where all the nail techs are talking super loud and laughing. These ladies are busy working and if they need to speak to another tech it’s very quiet and not disrupting the atmosphere. Diva nails is a nice place to go all around.

This place was really bad. My sister found a Groupon for a mani and when the employees refused to honor it, my sister asked for the manager. Tracy came out and said she doesn’t have any groupons for this shop or the other one that she owns on Tully Road. She refused to honor the Groupon. Talking to my sister rudely upset me. Tracy treated my sister like she was trying to «get over» on them.
My experience with this place was equally as bad. I keep it pretty simple. No cut, no file, no scrub. Eliminates ½ the pedi, right? I am a great tipper and always in cash. They tried to get me to sit in an oily hand print in my white shorts. Told me it was «okay». Um no, it’s not. I don’t want that on my clothes! I had to redo the pedicure Anna? (wasn’t wearing a name tag, like the rest of the girls) gave me when I got home. I paid $ 55+$ 5 dollars to listen to them talking about people in vietnamese. I speak and understand some vietnamese. It is offensive to me to listen to this girl talk and then give me the «evil eye» as though I had done something wrong by coming and spending my money there. I couldn’t wait to be done and get the hell out of there. Anna is rude, she gave me the worst pedi I’ve ever had, and clearly hates her job.
I rarely give a bad review. I think it is better to give a compliment than a complaint. This place was really bad from the moment I sat down. Wish I had walked out.

Diva’s salon is the place to go especially for pedicures. Their salon is clean, they have reasonable prices, the staff is great, and the décor is very modern. I’ve been going here since they opened and I have no complaints. I don’t have a specific person that I come here to see because everyone I’ve gone to has done such a great job.

I’ve been to many nail salons before but Diva has been by far the best! I had Hannah for a pedicure and gel manicure, she was amazing. Hannah was very nice and my nails are flawless. I will for sure return.
P.S tips are cash only!

After giving a 3 star review to the other location (on Tully), the owner personally contacted me and apologized for the lack of service. She invited me to this location and was able to hook it up with a free gel manicure on the house! Now that’s what you call good customer service.
I was supposed to meet the owner in person when I arrive. However, the staff onsite told me that something came up and she had to go over to the Tully location instead. Bummer! I was going to say thank you for taking a customer’s complaint very seriously. The lady who did my gel manicure was Van. She was very gentle and took her time to make sure that I was satisfied with the service. I was having a difficult time in choosing a neutral color and she went above & beyond to give me her suggestions. In the end, we settled for a baby pink color and she even put 3 coats on it to make sure you can really see the color.
I would definitely return and see Van for any future visits! Thank you so much for your wonderful attention.

I scheduled an appointment for a pedicure and when I showed up with my sleeping infant they said they wouldn’t do my nails because I had the baby with me. I’ve been there with my baby twice before with no issues. This new rule isn’t listed anywhere nor was i told about it when I scheduled my appointment. They made me waste my time.
The place was super warm and smelled awful by the way. No ventilation.

4.5
Excellent gel paint job (tons of colors to choose from) and a gentle but thorough manicure left me impressed.
Desperation. I had peeled off my old gel manicure from a different salon and had already gnawed off two nails. I needed a gel manicure stat before I gnawed the rest off (nail biters, you know what I’m talking about!). Diva Nails was near so I called and they said I could come in. I had some seriously low expectations (grr, Unilocal!) and some reservations. Surprise.
The nail spa was huge inside with plenty of all new pedi chairs and tons of mani tables. Only four or five nail techs were working and three customers were getting serviced, so the place felt slightly sterile (but also was very clean). Van brought over a clean set of tools and began my manicure and was incredibly gentle yet extremely thorough. She made sure to cut the side cuticles and frequently looked over my nails to ensure they were neat (cutting here and there when needed).
Then came the paint job. She was super duper careful painting my nails evenly, giving me three coats of a sheer-​ish color that did not extend to the cuticle, and did a final once over manicure. She even ran her fingers along the edges of my nails, filing down any jaggedness on the gel, to ensure that they were smooth. No one has ever done this for me before (and I always have to do it myself when I get home). My one complaint is that the OPI UV lamp was rather hot/​bright; I’ll have to make sure to bring some sunblock for my hands on my next visit.
Following my manicure, Van brought over bags of paraffin wax in which to dip my hands. I didn’t know what to expect from the manicure (as Angie says, no clear menu or services posted), but enjoyed the wax. It was initially quite hot (should be cooled just a tad more), but left my hands smooth. It felt really good too as I have RSI in my right wrist.
While Ada apparently doesn’t work at this location and Quyen was off, I was more than happy that I was helped by Van. Definitely worth the $ 30 for a gel manicure (which comes with the paraffin wax instead of a massage). Water/​hot tea provided. Cash (discount given) or credit accepted. I particularly liked the natural/​sheer gel colors that are difficult to find at other salons.
Recommended.