Launderlux

Best laundry place in the neighborhood — by far. No point in looking at other ones. New machines and plenty of them ! Many drying machines and a very courteous worker.

This is a great laundromat but I had to take off two stars because the girl with the glasses always closes the place too early. Her excuse, «school in the morning». Bull sh**. If I were the owner I would fire her. I went in today to wash my clothes at 8:40PM and the doors were closed. The sign clearly says that the business is open until 10:00PM. There’s so specification about the last load being at a certain time either. I had to take my business across the street where prices are lower.

This is #1 Laundromat I go to in SJ. I consider myself a loyal customer even when there’s been a few incidents of sketchy homeless people hanging around, sleeping on their benches, or even asking me for money at times I continue to come here. The employees clearly saw the homeless and just walked right past them. One day I even saw someone take off their pants to wash it while they put on a clean pair. However, I can see that this laundry mat cares of how they present themselves. The machines & bathrooms are well kept, and the staff even help to open the doors or hand me a basket as I’m walking in. Ever since I found this place I’ve always came here, even though there’s a significantly cheaper one across the street. Then this happened…
I came here to do laundry on April 21 after a long day and got here at 855 pm and it clearly says on the outside that the last load is at 9PM. The doors were already locked from the inside because it’s part of the policy. So the employee opened the door and said it was too late for laundry, I looked at my phone & watch informed told her that their clock on the wall was ahead of time. And she said well it’s past nine. And I replied «so your gonna go with a time that’s incorrect & off» and she responded, «it’s my job to go off that clock»
She came off rude and was not sympathetic at all. Did she really think I wanted to do laundry this late in this somewhat sketchy neighborhood? Will it be open the next morning 5 minutes earlier since the clock is off?
Though this incident happened, I just went home and will come back another night. I understand I was cutting it very close but don’t advertise something that you won’t follow through with. On a side note, the staff member that I usually see (I think she has light/​dyed hair and a HK tattoo) is very nice and friendly! I would give her 5 stars and give the staff that worked tonight 1.

Super clean. Fast working dryers. Super friendly staff who keep place clean and monitored. The lady who worked there even cleaned a counter for me and got me a basket so I could fold my clothes. Highly recommend.

Came here tonight for the first time. I have a washer and dryer at home but had tons of sheets that needed to be washed by morning. I dont expect much from a laundry mat but was pleasantly surprised when I was greeted by the employee. While my sheets were in the dryer I decided to run a quick errand. When I came back, the lady that works there was folding my sheets. She said she just wanted to help.
What a nice & sweet gesture. This place is clean, employees went above and beyond. I will definitely be back!

I’ve been coming to this laundromat since it opened. It used to be great but it has really gone down hill. There used to be sisters that worked here and ran it flawlessly, the employees they have now are horrible! Every time I go do laundry my experiences get worse and worse. Tonight was no exception. The women working actually allowed someone to have their dog running around inside the laundromat. I definitely don’t feel comfortable having a dog running around. Not only that but what about the people who are allergic to dogs or dog hair. This place is very small so I could see someone who was allergic having a hard time. The woman was also continuously cleaning the machines which isn’t a bad thing but whatever chemicals she was using were so strong they made my eyes water and my nose sting. It gave me such a headache and my son even complained about the smell. All doors were propped open but the smell was still overbearing. Someone could get really sick inhailing the fumes, that’s a lawsuit waiting to happen. I told the lady something about it and she said she had to clean because she had to be out of there at a certain time. The owner should have his employees stay to clean after the laundromat closes. The worker was rude and continued to want to argue with me over it. This place needs to get new employees and change some policies. I don’t know what happened to this place. It used to be great but has really changed in such a short period of time. I don’t think I’ll be coming back here anymore even though its down the street. I would rather drive to Daisy’s laundromat on Bascom Ave.

Clean, new, shiny ! No bed bugs, used to be the Mercado everything is new, watched this place being built. Has attendants, constant cleaning no sketchy people outside lurking

I enjoy doing my laundry here. Its clean the machines all work and there are a variety of sizes and prices. My only wish is that they swap out the plastic chairs for something nicer.