Monarch Solid Surface Designs

Monarch you are the BOMB! My bathroom remodel is a hit because of my vanity tops! I LOVE it! Professional, on time, perfect communication, friendly! You are truly a dream to work with!

I just had my Corian countertop installed by Monarch Designs — I am SO happy. This follows 3 months without a kitchen, in which we ended up letting our previous contractor go, and finding the products ourselves. Jodi could not have been more helpful. She listened to my story of a kitchen flood and «forced» remodel — walked me through the products thoughtfully — communicated consistently with me — had it delivered and installed in about 2 weeks… this is after 9 weeks of waiting for the last contractor to get the job done.
The installers were on time, polite and personable. There are no flaws in the product and I could NOT see the seam. Excellent work. Thank you so much!!!

Love my new countertops that look amazing! Thanks Jodi and Ken for making my kitchen and bathrooms look new! I was recommended to them by Creative Wall Designs and I’m glad they did. I got multiple countertop quotes but Jodi came in the middle for price and asked me the most questions of what were my goals for the project. The other vendors just wanted measurements and to just give me the quote. Jodi acted as a consultant walking me thru all the different types of stones and the pros and cons of each stone. After talking with her I decided to go with HIMACS Volcanic Stone in the color Shasta. This is stain resistant stone and you can refinish it if it gets scratched. Since we have 3 year old Twins this seemed perfect over Quartz.
We did have a few bumps on the project. First the tear out took over a day which we had not planned since the tile was over 33 years old. The team had to come back on a Sunday to get it completed on time because the painters were starting on Monday to paint my cabinets. Second our materials arrived and were damaged. Monarch had to reorder and that put the schedule out about 3 days. A few days later they installed the bathrooms and we had sinks again woo hoo! The coving turned out beautiful and I could not see any lines at all on my new countertops. Friday we had the kitchen countertops installed and wow what a transformation! They looked beautiful and the kitchen appeared so much bigger! My 3 year twins said Mommy we have a New Home! The crew who did the tear out were rushing and did chip the wall and let some of the tear out materials get into my garbage disposal but luckily the plumber was able to vacuum it all out. Overall I’m very happy with my new kitchen and bathrooms and would recommend them in a second!

I couldn’t be more pleased with the product and the work performed by Monarch.
Jodi has a very nice selection of products in her showroom and examples of all of the edging treatments. She is extremely knowledgable and can tell you the pros and cons of various different surfaces. She is not like a salesperson, more like an expert consultant. This made it easy to pick exactly the right material and edging for my large custom bathroom vanity. The edging work is lovely and the top is a perfect fit. The installer did a great job and managed to get the top into a tight corner without scratching walls or the custom cabinetry.
Amazingly, Jodi was able to keep track of lots of different customers all at the same time. I went to her showroom during the pre-​Christmas rush and, after my visit, was trying to decide between two different materials. Since she was tracking all her customers so closely she discovered that the material I was leaning towards was going to be in extremely short supply due to some very large purchases by big developers. She called to let me know that and I was able to secure a piece that was right for my job. I really appreciated the heads up and would have been disappointed if I couldn’t have gotten the material I wanted. Mine was a small job yet I got fantastic service. I would definitely use Monarch again.

Thank you Jodi and Ken at Monarch Solid Surface Designs! You and your crew did and excellent job of fabricating and installing quarts counter tops on our family room bar (7 foot long) and half bath cabinets. We were confident in selecting you based on the beautiful counter top you installed on our master bathroom remodel a year ago. Everyone who sees the counter tops rave about the quality and beauty of the quartz material. Jodi was very helpful in selecting the colors to complement the cabinet designs and location. Mark and his helper were very courteous and careful of our house and cleaned up after the installation. We will use Monarch again when we are ready to remodel our hall bathroom.

We were very impressed with the service at Monarch. Our contractor had actually recommended another place but Monarch beat their quote. Coupled with their great reviews on Unilocal,we decided to move forward with Monarch instead.
They were very friendly and helpful from the get go, but most importantly, when part of our countertop arrived with a gouge in it, they took one look at it and told us they would not be comfortable installing it and instead would get us an entirely new section of countertop. We were upset because we thought this would cause even further delay in our remodel, but there was no reason to be! Monarch had a replacement slab ready and installed just a couple days later and it was perfect and beautiful. They apologized profusely and were very honest and diligent in working with us. We appreciated the great service.

Very professional and easy to work with. Reasonably priced, The owners are honest and reliable. We are thankful for their part in our major remodeling of our house.

As a property manager and real estate broker in the bay I have found it hard to find good quality vendors. When I search for new vendors I have them work on my personal assets first. Monarch Designs installed a beautiful new counter top in my houseboat. Note that this was not an easy job due to the sloping in the houseboats walls and the fact I wanted everything one piece. They did such a wonderful job and they were so friendly throughout the process. I will surely be using them again and will recommend them to all my friends and family.

After much research we chose Monarch Solid Surface Designs to install Corian in our kitchen. Monarch happens to be located two blocks from our house, so we were in their showroom a great deal of time during our decision process while deciding to go with granite or quartz or Corian… The stone products are very beautiful, so the decision was very difficult for us. We had installed Corian in a previous home and loved the fully integrated sink, coved backsplash and ease of cleaning and, if chipped or scratched, it’s super ease to repair. Stone products don’t offer these priority benefits.
Monarch is a mom & pop/​husband & wife store offering one-​on-​one services. Ken & Jodi, the co-​owners, were wonderful and super patient with us during our protracted research/​decision process. Jodi is very knowledgeable and took us several times to the distributors warehouse to view full slabs of the various color samples we were considering.
There was absolutely no pressure to buy, which is a priority for us… Ken, a very knowledgeable and nice honest man, meet with us several times at our home where we thoroughly went over what we envisioned the finished product would look like and all our options. Ken was very accommodating and put us at ease.
Monarch Solid Surface Designs surpassed our expectations! The installation crew was great in expertise and professionalism and very friendly. They were timely and did a fantastic job at a more that fair price. We highly recommend them!

I’m not sure how this place got 5 stars from anyone. First off, their installer showed up with NO TOOLS! He had to use my tools and my material to try to do the job. The piece was measured wrong from the beginning and since I didn’t have all the proper tools for him, he had to come back. On his second visit, he didn’t bring a helper, so I was his helper. I had to hold the vacuum for him as he cut the counter top with shaving flying at my face, up my arm and all over my brand new cabinets. I didn’t realize I was paying full price for a «hands on experience». The plywood they brought out was too thick so once again, the installer was going to have to come back. Third time was a charm. They finally finished my bar top. If I had this many issues with a small bar top, I can’t imagine a job on a larger scale. Lastly, it’s been almost 2 months and they have yet to give me a receipt! I’ve contacted both Jodi and ken and apparently it’s lost in file somewhere.
I originally wasn’t going to write a review because I don’t like bad mouthing local businesses but after refusing to give me a receipt, I feel I have to. They were nice enough people over the phone but they are very unprofessional. There are plenty of other solid surface installers in the area, I will be going elsewhere in the future.

Excellent service. Very professional and pleasant to work with. Both Jody and Ken gave us extra care and made this so painless. We love our new quartz counter.

Professional — Reasonable — High Quality
I couldn’t be more pleased with my experience. I’m no stranger to remodeling… working with Jodi and Ken couldn’t have gone more smoothly.
If your looking for quality material and immaculate installation at reasonable pricing — LOOK NO FURTHER.
Thank you for my beautiful surfaces!

I am SO please with Monarch. I had Corian installed in my boys’ bathroom. It’s beautiful, came in 600.00 less than another company and was worked around my chaotic schedule.
The company is run with integrity and heart. The owners are honest and forthright and truly care about the satisfaction of their customers.
My contractor was not the happiest about my choice, trying to redirect me to two other companies yet when he saw the completed job he raved about their craftsmanship and the perfection of the install.
I was 100% pleased with the workers who came into my home. I live in a house of chaos… I teach art lessons from my home and it’s always filled with kids and parents and yappy dogs (mine), teenagers and noise (mine again). Nothing phased these men and they were polite, respectful of my home and my students, did not interfere with my lessons, and were just plain «good guys». They were pleasant to have around and I trusted them completely.
I cannot recommend this company highly enough. The work is perfect, not only to my layman’s eyes, but to my perfectionist contractor and every parent who peeked around the corner waiting for the kids to finish their art lessons. They significantly cost their competitor’s price, scheduled things at my ease and were there when they said they’d be there
They’re everything I wanted when I started looking for a solid surface company.
Shelley Capovilla

My wife and I absolutely hated the white tile kitchen countertops that our house came with and were scheming to get rid of them for the past couple of years. We finally decided to go for it late last year and my wife did extensive research to figure out whether to get quartz or granite, what color and style, what kind of sink, and most importantly, who to give the job to. Thanks to Unilocal,she discovered Monarch. All of the positive reviews turned out to be spot-​on! On our first visit with Jodi, she impressed us with her wealth of knowledge and her ability to help us answer our own questions about what we really wanted. We visited a couple of other businesses that were highly-​rated on Unilocal but ultimately decided on Monarch — the others just didn’t seem as interested in taking our business. Granted, our kitchen is pretty small and it would not have been a high-​dollar job, but Jodi made us feel that we were as important to them as someone with a kitchen twice as big and really spent a lot of time with us to make sure we would ultimately be happy with what we got. We even got to visit a couple of houses where they had recently done work.
We coordinated with Jodi and Ken on a schedule that worked for us and on the day of the tear-​down, they were very prompt. The guys who came over were very careful about protecting the floor, our cabinets, and the rest of the house from dust, rubble, etc., and even left the sink intact and the counters covered with plastic sheets so that we could still use the kitchen until installation day. The installation itself went very smoothly and the results exceeded our expectations! We were expecting to see a couple of seams in the countertop (our kitchen is a «U» shape, so we needed two «L» shaped pieces), but they were able to put in two slabs without any seams at all. Thanks to Jodi spending so much time with us, we loved the color/​pattern and the edges we eventually chose, the backsplash, the sink, everything! The cost was entirely reasonable for the work done. We were on a budget and Jodi gave us valuable tips on how to reduce the cost of the work we wanted done. It’s been about a month since the installation and we still marvel at how good the kitchen looks. Thanks Jodi and Ken!

Jodi and Ken did an outstanding job with the countertop and backsplash
on our kitchen remodel. Jodi provided a wealth of knowledge and
experience in helping us decide not just the type of quartz, but what
to consider in selecting the color so that the surfaces go with the
floors and cabinets.
Ken was great when it came to creating the templates and installing
the surfaces. After Ken made the first set of templates we had a small
redesign which caused a change to the surface dimensions. Ken quickly
came back and re-​did the changed template. He also helped us with a
decision to replace the existing garden window, which was sagging from
age. And he worked with the window person to ensure that a single
countertop piece would flow from the sink area directly into the
garden window. This was several extra trips for Ken and he happily did
them all without changing the cost estimate!
I highly recommend Jodi and Ken to anyone putting in quartz surfaces
in their home.

I could not be happier with the service, installation and quality I received from Jodi and Ken. They met every deadline they promised me and even made a special trip at no charge to add a hole for an air switch. I was very pleased with the level of detail and care taken to ensure my counter tops were straight and lined up. I would recommend them to anyone wanted custom quarts surfaces in their home.

Ken did a great job on our kitchen counters and back splashes. He offered an extremely competitive price and then proceeded to do an outstanding job. He found ways to help us save money and was very amenable to re-​using materials we already had. We couldn’t be happier.

Ken & Jodi are likely a great team; but beware their sub contractors or employees. Unless Ken & Jodi on the job; beware!
Recently we had our bathroom subbed to Monarch; but they sent in the crappy «team». While Ken attempted to remedy their work; they really screwed the pooch on this job.
First — the subcontractors were really creepy and they made my wife felt really uncomfortable. Second, Ken attempted to «cover» up the situation by saying that my wife mis-​understood when they said, «My, that’s a mighty big bowl of noodles for a small asian girl.» (Yeah. Seriously. Right? Just listen to that damn sentence).
Second — the subcontractors just messed up the measuring and installation of the acrylic into our bathroom remodel.
I don’t recommend them. Your mileage may vary.

Jodi and Ken are a great team. The work was quality, and they took the time to address all my concerns before the project was done. Ken really does care about aesthetics and takes pride in his work.
One example of his pride is his woodwork that goes underneath the counter… something that you don’t ever look at. It is smooth and pleasing to the eye. Another example is their use of silicone (a kind of caulking between the surfaces). They match their silicone to the color of the counter top. They don’t just use clear. In my case, the silicone actually sparkles like the counter.
Ken installed CeasarStone counter tops in our master bathroom and guest bathroom on two different occasions thi year.
The have excellent communication skills by phone, e-​mail, and mail, and their prices are great (and I shopped around first). Their billing is simple. Their work is quality. I would recommend them 100% any day!

Member Comments: When we had finally decided it was time to redo the kitchen we started searching Angie’s list and Unilocal for a reparable counter company to start the process. She came across Monarch and decided from the reviews that we should take a look at what they had and talk to them. What a great experience. Jodi, one of the owners met us at the show room and took us through the process. Having a partner that is extremely anal and used to work in corp facilities made Monarch’s already great process flow with ease. As Jodi and Lisa went through all of the options and talked shop, I did my usual thing and wandered around and looked at all of the samples. I had one hit my eye that was just beautiful and was a brand new product to the market from Corian. Of course as always it was higher price then we were planning but after a little begging of Lisa to find a few extra dollars in the budget it was the final choice and we could not be happier.
Monarch took all of our draft measurements that Lisa had done with all the drawings and started the bid process. Since it was going to be a complete kitchen overhaul we also needed a plumber, painter and cabinet worker. Jody had people she recommended who recommended other people and before you knew it we had the team in place and only needed Monarch to come out and reaffirm our initial measurements. They were always on time, kept in constant contact with us and worked with us to make sure the sink and stove we bought could be cut into the counter tops and installed.
Having such a great team at Monarch made the process appear to be seamless. The counter top company that they purchased the slab from also had the sink we wanted so it was all ordered at once and the Monarch team had that to use as a template for the new cuts.
We cannot recommend this company enough, they are professional, nice to work with and do fantastic work. The corian counter top was processed to look like natural stone, having said that there is always the issue of cutting and matching where the cuts are. Monarch did a fantastic job. If you didn’t know where the cuts were to begin with you would not find them. You will not go wrong and will have a fantastic kitchen if you use Monarch, and Jody and Ken’s commitment to quality, customer service goes above the industry standard.
Many Thanks again Jodi & Ken you all ROCK!!!