Old Navy

Found clothing for less than a dollar in the clearance section which was pretty great. Never bought anything that cheap before. However they do need to have more cashiers working day shifts because the line was pretty long and there were only 2 cashiers working that day. Store was a little on the messy side but overall still liked it.

I went to the westgate location… today June 11, 10:15 am … I had some time to kill so I thought I would pop in … the store it self was clean and organized… great … but the sales associates were horrible … I found two pairs of shoes (mens) one was priced the other was not. so I stood in line. one cashier and no else in the front of the store… finally I saw a sales associate walking around with 9 of us standing in line. for the one cashier… I called him over to ask about the shoes that was not marked or tagged… for the price… with out care he stated the price checker machine… was right in front of me. he was about to walk away… when I told him the was no tag… he made a face… such as I was a bother… he went to the register to check the price… found the price and handed me back the shoe and told me the price… and immediately turn way… before I could ask him for a tag so that the over worked casher can scan. … I wait a bit longer before I finally gave up …
I returned 20 mins later. for find the line grew to 14 people. and a second cashier. the same tall gentlemen seemed like a lead. was walking around with no worries or concerns for his customer… when I got to the cashier … she as well seemed not to enjoy her job… no smile no really interactions other than «do you need a bag»… I am sure she was over worked. but no personality… at all … finally I got out of there after 11:20 when more staff appeared…
so not a great place to go to … I rather shop on line… rather return to this store. location.

Visited this location today and customer service was terrible. Associate was rude and treated my Mother very poorly for wanting to pay in cash. Frustrated, she left and won’t be back. Please train your associates to be respectful to your customers. That’s why you are in business.

I love Old Navy, not just for the brilliance in marketing with their SuperModelquins (come on, you know you’ve seen the commercials) or their million dollar shopping commercial, but for a ton of reasons.
So in the spirit of Thanksgiving, here’s why I am thankful for Old Navy:
— Those deals. They ALWAYS have deals and steals. Clearance items galore. And Black Friday the entire store was 50% off.
— Their workout clothes. Don’t knock em till your try em! Old Navy has some of the cutest active wear legging and clothing — and only for great prices.
— The wide variety of clothing — jammies, active wear, sweaters, and more!
Plus, this location was far more convenient parking than other malls and they’ve spruced up this mall.
Good deals at Old Navy! And hay, SuperModelquins!

Beware if u plan on applying for a job. You won’t be trained correctly, the store looks like it has been turned upside down and put back. Its an embarrassment to wk for a store that is so disorganized. You can ask for help all u want u won’t get it. Never pays enough. Horrible! Although i loved helping customers. My managers never helped me. Makes me sad

This is a large location in a mall, parking was pretty packed but the store itself wasn’t as crowded as I thought it’d be on a weekend. The staff was friendly and helpful.

I’ve been going to this Old Navy location for years because of the great products and the staff: they are always super friendly, and really go out of their way to help you out or ask if you need help, another size, etc. Their friendly attitude really makes a big difference and the whole shopping experience more enjoyable. They will even order items for you online if they are out, and make everything really easy.
The store itself also has a great selection of items– the layout of the store is great and always well put together (never messy). They have a great sales section too, and everything is reasonably priced. I’d highly recommend this location.

This review is only for Jen, one of the workers there. She came up to me and asked if I needed help with anything so I told her what I was looking for (one of their sandals in size 7). And then the lady next to me told her she was looking for one too. I told Jen that I would help look so I went around the store looking for the sandal and when I came back she already gave it to the other lady (the last one). So I asked her why she did even though I was the one who asked and she just laughed and walked away. Great customer service… I really hopes she gets fired. Be aware of Jen! She’s Asian and was in this black floral cover shirt the day I went. I don’t care that I didn’t get the sandal, but for her to laugh in my face that she gave the last pair to someone else. That’s just rude and poor customer service.

Consistently understaffed. Checkout takes an excessive amount of time. Employees constantly interrupted to help answer questions of customers who did not wait in line-​up thus stopping the line.

I was here around 10:30AM today, and I’ve been to this Westgate Center location three times in the past four months (same goes for the Valley Fair location).
I have found that the Valley Fair location has a better range of sizes; I’ve bought jeans from there a few times. At this location, many of the jeans were size 12 and size 14. I saw some size 4 jeans. I could not find size 6 in any style of their jeans.
The dressing room attendant was friendly, and he wrote each shopper’s name and number of items on the dry erase boards attached to the dressing room doors.
Some of the dresses on the clearance racks had numerous makeup stains.
This location carries cotton tote bags ($ 5.50 each, near the cash registers), which I was unable to find at The Great Mall, Hillsdale Shopping Center, and Valley Fair locations. These tote bags are lightweight, and I keep a few in my car so that I always have a reusable bag handy.
The employees on the sales floor did not acknowledge shoppers. One employee was walking so fast that she was practically zooming past shoppers. I was near the sterling silver jewelry when I saw another employee step directly in front of a shopper who was looking at costume jewelry, and proceeded to sort items. The employee was completely blocking the shopper’s view, and clearly did not care. The shopper was annoyed, and left the section.
I had seven people ahead of me in line. There were two cashiers, and my cashier greeted me and was happy to apply my 10% off discount when I gave her a previous receipt with the discount code, which I had received after completing an online survey mentioned on my receipt from three weeks ago.
There is a «Labor of Love» sale going on now thru September 1^st. The cotton totes were 30% off, tights were 20% off, sterling silver chain bracelets were 20% off, and a studded tank was 10% off. After applying the10% off survey code, my purchases were a steal.
My cashier handed me my receipt with another survey attached (I don’t know if these surveys are randomly given out, but I’ve gotten one just about every time I’ve shopped at an Old Navy), and told me to have a great day.
Located near Nordstrom Rack.
FYI If you’re more of a Gap fan, one is coming to Westgate in 2015:

You know, I never use to shop at old navy. But now i cant get enough. They are always running these crazy deals and i always come out on top!
For example, around 4^th of July they had a crazy deal on items with USA/​Flag print on them. I was able to pick up a shirt for $ 4. That was a steal. There were womens tanks and shirts for $ 2/​$ 4. that weekend the whole store was pretty much on sale. picked up sunglasses for about $ 8 a piece. thats cheaper than LA PULGA!!! and they are UV protected.
The business: They have a mens side, a womens side, and a kids area. They offer a small table and coloring utensils for kids which is cool. I don’t have any but if I did I would have them do that while I get my swag on.
The one thing that I dont like is that sometimes they dont display all sizes. Like they have 5 smalls, 5 mediums, 2 large and like no XL. so –1 for that
The Staff: The staff is around and they always seem pleasant. Nothing wrong here.
The prices: As I said, they have great deals going on some times. the clearance is where I find the hidden gems. The mens clearance is ¹⁄₃ the size but I can still find some cool items. there are items out there that have been returned and me being hating germs, I tend to not buy anything that has a replacement tag (doesnt look like the others)
Parking: plenty of parking alrhough there are restaurants by it that can get busy. There is always more parking around the corner.

I always go to this store to get in and out and avoid any mall rush at some of the other locations. This one always has my sizes and many others and seems well stocked most of the time. The line here can get kind of long since they always have some kind of deal going on, but it usually doesn’t take too long to get through the line. Love their prices and a great place to spice up an outfit or find a new one!

I just love this Old Navy cause you can run in and run out… no mall involved. I found myself driving all the way over here instead of going to the new Valley Fair location. I am still a fan of the original ON lay out and it hasnt changed at this location… yet. Hopefully they dont remodel this store anytime soon.
The manager that helped me the day after black Friday was super sweet. Actually, all the ON employees are great, pretty much at every location.

Love this Old Navy! This is my go-​to Old navy. Great prices, staff is nice, place is clean. The store is big and offers a huge selection. If you don’t find what ypur looking for elsewhere then come to this one. I always come here for my Old Navy fix.

This is my local go-​to Old Navy location– and it’s so convenient, I’ve started shopping here instead of doing the late-​night online binge-​shopping that usually results in numerous returns and checking account regret.
Definitely get on the mailing list– lately I’ve been getting a bunch of one-​day in-​store-​only sale offers, such as 20% off activewear or $ 5 tees for the family. Usually employees here are pretty good about honoring sales from their email blasts without requiring you to print them out and bring them in.
Clearance selection at this location is a bit all over the place rather than in a designated area in the back. Head toward the middle and look for red or orange signage if you’re just here to check those items out.
Also check by the scarves/​shoes racks– each recent visit I’ve made here at least has a few select patterns and bags on sale, even if there isn’t a sign about it.
Only downside here is that during the day, especially the weekdays, there aren’t many employees working, which can result in two registers and ten people in line, like I experienced yesterday.

Ah, Old Navy sales!
I love clearance rack shopping! Old Navy almost always has a clearance section. The men’s clearance section is not very good (as in not super cheap) most of the time, but the women’s clearance section is usually pretty good. Although Old Navy is not a thrift shop, I love listening to the «Thrift Shop» song while I am on the hunt in the clearance section; it’s my shopping theme song!
Things I have scored at Old Navy (mostly from the clearance section or with coupons; mostly from clearance for the ladies clothing while mens clothing listed is from the regular part of the store):
— $ 0.50 leggings. Who cares if it’s from 2 seasons ago? You can always use a pair of plain black leggings. I get so excited when I find something from previous seasons since they can be super cheap.
— $ 0.97 to $ 2 ladies tank tops, after a coupon one was $ 0.78! The cotton tanks I have gotten here have lasted well through washes, so totally freaking worth it.
— $ 5 to $ 9 ladies button up cardigans. Pretty durable as well; a few have sadly shrunken in the wash. A lot of times the colors are really bright, but most of them I think are still okay for work.
— $ 5 dresses. Totally worth it, but sometimes are hella big even in the smallest size available. You really should try the dresses on before buying them.
— $ 3 to $ 5 ladies work out tops. Be careful, and try them on before buying. Bought a size too small once for a certain style and felt like my top was suffocating me.
— $ 5 mens t-​shirts (not from clearance, usually around $ 6 when the store has a sale, retail $ 10, $ 5 when we use coupons) My boyfriend really likes the plain solid t-​shirts from Old Navy. His washing machine for a brief time was broken and ripped holes in a ton of his clothes, so we had to replace his sad torn shirts.
— $ 7 mens polo shirts (not from clearance, retail $ 15, $ 9 when the store has a sale, $ 7 with coupons). Bought a lot of these for my boyfriend as work shirts.
Old Navy usually has some sale or some coupon going on; check out retail-​me-​not for coupons. The last one I used from retail-​me-​not was $ 10 off of $ 50. All the coupons that I have found on retail-​me-​not for Old Navy have worked so far, and the workers have so far always been cool about trying out the coupons even when they weren’t sure if the coupon would work. The coupons sometimes stack on top of the store sales. Old Navy doesn’t always have the cutest clothing styles, but they have good basic clothes for causal/​work wear.

I always find more cool stuff than I expect when I’m here. The quality of the products I get (for a boy and a girl) is really good — better than Target, for example.
There is a pretty huge selection and frequently, some bargains as well. I have never been disappointed with the style or the durability of stuff I’ve purchased here.

Old Navy is my go to for uniform pants. Shopping is quick and easy.
Employees are usually easy to find… tip: look for their name tag.
Check out is usually a breeze and pricing is decent! :)
Sales are always available! :)

When I’m a woman on a mission I breeze through the place I’m at, and when I find what I want I’m out. That’s how I like it and that’s how it’s gotta be sometimes.
So, when I walked in and saw what I was looking for a cpl employees happened to be rt by me so I asked their opinions on some shirts, I was looking to buy for my dad’s birthday. They were honest and we decided to not go for the ‘SLIM FIT’ kind. Lol…
I ended up getting him 4 polo shirts that I know he’s going to love. Shall I write on the gift…
To: Dad
Love: Old Navy ???

Don’t get me wrong. I love Old Navy. I have the credit card and I buy a lot of my kids clothing from their stores.
Recently, I went to Old Navy at Westgate to exchange some boxers I bought for my husband. The size was too large, so I asked if I could exchange it for something else. The cashier said they ran out of the specific boxers, so I asked if I could exchange it for another type. The problem? I used a Groupon in the purchase.
The boxers were $ 8. I had PAID $ 4 for the boxers and used $ 4 in Groupon value for the rest. As you know with Groupon, you pay $ 10 for $ 20 of value. So basically, I paid out $ 6 for the boxers ($ 4 in cash and $ 2 for the price of the groupon and got the extra $ 2 in value for free). The cashier was polite and she said that I can only get the $ 4 back. So I asked if I just did an exchange, can I get $ 6 in exchange value and just buy another pair. She said no.
I asked for the manager, and the manager, Joanna (?), rudely says «We can only give you the $ 4 back per set. And by the way, I would not buy Groupons. They have a lot of fine print and restrictions. We have a lot of problems with them.» Um, okay, so basically, you are saying that I lose part of the money I spent, and because you cannot handle the exchange, you are blaming me for using a Groupon.
I love Old Navy, but honestly, their staff sometimes needs training in being polite even if they cannot help you. I understand that sometimes the systems are restrictive with regards to coupons and such, but no need to be rude and dismissive about it.

Great Value, Great Products, Great Staff.
We have been very happy with the product at Old Navy, we find something for everybody in our house here. We have 5 boys and we do not have any problems with the shirts and pants that we do get at Old Navy.
We do enjoy the selection and value we can find at Old Navy, but we are more impressed with this Old Navy than others, this Old Navy store at Westgate Mall is clean and well maintained. The employees are willing to go out of the way to help you with your purchase and they are all around the store, which is nice to see.