T&T Auto Care

If I could give them 0 stars I would for the fact that they are crooks and the reason why mechanics get a bad rap.
STAY AWAY!
Since I am giving a bad review I feel obligated to give a detailed reason and it is my pleasure to do so.
First off my car had a CEL (check engine light) on a while back I thought I took care of. I usually take care of my maintenance and repair needs. So the car had a tune up (oil change, plugs, wires, cap rotor) and was running great. My buddy who usually helps also thought the catalytic converter should be changed soon. So I soon later replaced that also.
Now this week my CEL pops up again. I checked with my own scanner (most places do it for free) and the same codes popped up. P0300 P0303 P0304. those are misfire codes, random, cyl 3 and 4. So being that I had done that recent maintenance I was frustrated and decide to go to a shop.
I first go to K&A in the same plaza he quotes $ 40 to do a diagnostic (which is not just scan the code its plug car up and check thoroughly) but says it will be a couple hours since there were customers ahead. Impatiently this is when I decide to go to
T&T auto care (BIG MISTAKE). Same plaza, didn’t look busy.
So I ask for the same, a full diagnostic. he quotes me $ 65! but can do it now and takes 15 min. Trusting him (second mistake), I just want answers so we proceed.
FYI he was one of the two Asain fellows at front desk, The taller one with a mustache and shorter hair cut.
He pops my hood, turns on car, reads the CEL with a scanner (again free at most places), confirms the codes I had already told him, revs the car a few times in each gear with the brake on to make the engine turnover a little, gets out looks around the engine bay.
This whole process was about 3 minutes while I’m watching everything and he NEVER hooks up any computer nor reads the timing, NOTHING. He then says I have bad motor mounts, motor tilts too much causing the misfires and he could replace for $ 600. WHAT! I say no way! He says I can do it for $ 550 now. Then and there I say «that’s it» «are you sure» «the light will go away». He says yes he sees this all the time.
So I tell him Ill need to go do some research first. I ask again «so what does this less than 5 min cost» since he plugged into nothing! no diagnostic. He says $ 65 because its taken him years of experience and education to know these things. I’m thinking WOW but I’m a calm fair person so I just pay the $ 65 (for knowledge) and leave. What a joke.
Tired of that plaza I want confirmation!!! So I head to Millennium auto on Story rd.
They charge me $ 40 for a FULL DIAGNOSTIC like expected. They found my spark plugs were bad (which surprised me). Spark plugs swapped out. car runs great. End of story!
Plugs not no $ 600 motor mounts.
T&T AUTO CARE = CROOKS
I should have known when you see half of the shop is also a cell phone retailer. WTH
Millennium auto on Story rd = good straight forward business

Went here for an a quick oil change. I called and they told me that it would be $ 18 out the door for an oil change on my Honda civic. They charged me $ 28.50 and that’s not the worst part. When I got home I noticed that my hood was slightly mis-​aligned. So I popped the hood to find out that they didn’t even put the oil cap back on. Oil was sprayed on my engine bay. I guess when they took the oil cap and put it on the side they shut the hood down on it.
Beware. If they can make a simple mistake on a simple task as an oil change I can only imagine what other things they can forget on a bigger job.

I was not happy to my experience due to price changes for my brakes. The quotes he gave me at first was $ 380, then when I told them that other shops could do better he said. I called back later and he totally forgot the price. He ha aid it is around $ 380 to $ 480. I was like wtf?! I told him he quoted me $ 380. Then he said he will do it for $ 350 total. I said I will pay $ 350. 5 minutes later he said its $ 350 plus tax, I was like what?! You said it was only going to be $ 350 total. He said it is only going to be less than 10%. I was like it is going to be $ 380 again. He said no. So when I payed for the car it was about $ 374.00. I can’t trust a place if they’re always changing prices every 5 minutes.

Who said this is a 4 – 5 star place? I walked-​in. It had two chairs for customers but already taken. Receptionist did not welcome, barely spoke English and declined to do any ‘check-​in’. Without telling me the scope of the services and the price, they took my car key to change engine oil. When I asked the price they declined to give me quote saying they don’t know.
I had to immediately take my car back and move to the next door shop, where the services are normal as expected. Yes they are fast. Fast enough not to tell necessary things.

So I came here and 2^nd time and want to reduce the number of stars I previously gave this place based on their lack of professionalism. When you enter the store they don’t greet you or ask you «how can I help you?». Instead they don’t do anything, nor do they look at you. You have to wait and stare at them a bit and get their attention. I also noticed that the workers were drinking beers on the job.

Really wanted to try this place out, but address maps incorrectly and I never could find the location. Ended up at Midas, which I wasn’t happy with at all. Unfortunately was on a time crunch. I would suggest T&T put a tip in how to find their shop!

Found them on Unilocal.Big mistake. Over $ 2000 in repairs and had to have the brakes redone. Was leaving town and needed to have the work done. They promised they would complete on time. They did meet the timetable by not doing everything promised and leaving me with bad brakes. Proceed at own risk.

Found this place through Unilocal since it was the closest to my house. Great service and polite workers that speak good English.
In and out in 15 minutes! SHOCKING: O I’ll be back.

My 2009 Hyundai Santa Fe was ready for the 30K miles service.
I called the local Hyundai dealer to check on the price.
I was told it would be «around» $ 560.
I went into T&T Auto Care and was quoted a price about ¹⁄₃ that of the dealers.
I had the service performed by T&T and it was exactly the same as the dealer would have performed.
The only difference I can see is that the dealer includes a free car wash.
I also had the oil change/​tire rotation on my 2007 Saturn Aura.
Very good service on both occasions.
I’ll be back when additional service is needed.

$ 24.50 for an oil and filter change and it only took about 20 minutes, no appointment necessary.

Not sure how everyone else got the prices they did on their oil change, but I ended up paying $ 26.50 for mine which is a little pricey if you ask me. I was already there though so I coughed up the money and sat down to wait.
I was originally going to give them 3 stars because of the price and the run downness of the waiting area, BUT they get one star back for the super short time it took to get the oil change. I was expecting to wait half an hour to a hour at least, but lo and behold my car was done and ready in 20 minutes.
Not sure I’ll be back because of the price, but if you’re in a hurry, this would be the place to go.

I looked through Unilocal to find a good place to get my oil changed and my brake pads changed also. Looking at some places here i saw some with deals like 10% off etc etc etc. Then I saw the review on this page talking about a brake and oil change deal going on which is what i needed. So i went ahead and called them this afternoon to ask if i could come in later (3:40pm). They said it was ok.
Located on Monterey toward Branham, but shortly after Senter Road on the right. They’re facing the road with a big business sign so you can’t miss it.
They had a banner outside that said get your brake pads changed and get a free oil change for the future.
I went into their spacious waiting area. Furnished with chairs and sofas. There were magazines and a t.v. There was a family waiting for their car to finish along with a guy waiting with his truck to be checked. They were all helped in a timely manner.
It was also a short wait till I was helped. I brought in my own brake pads to save on some money since I figured otherwise they would put semi-​metallics in my car but I wanted ceramic. My car was brought in right away and less than an hour later all my work was done.
Oil&Filter change: $ 21.50 (first quoted $ 17 on the phone but the $ 3.50 is nothing to complain about when I’ve spent $ 40 @ Speedee before)
Labor for brake pad change: $ 65.00
$ 86.50 total from T&T Auto on my 2004 Toyota Solara
$ 35 for my ceramic brake pads from Kragen’s
Spent $ 122 today. I’m pretty satisfied. :)

I bought a used Suburu 4wd. However, the previous owner had taken out the 4wd to save on gas. When I went to a few other shops to estimate how much it would cost to make it 4wd again, I was quoted around $ 1600.
I went to T&T and they quoted me $ 500. I took my car in, and they found out they had to buy 2 additional parts, making the grand total $ 750 including labor already. After we agreed to go on with the repair, everything was done in one day.
I’m going to start coming here for all of my car maintenence, as I’m a bargain shopper to the soul! :)

Stumbled here after terrible service at Midas next door.
Been back twice, just for oil changes, but I highly recommend this place.
On both occasions, I walked right in off the street for an oil change and was on my way in less than 15 minutes. No appointment, no hassle. Best price I can find in San Jose too, ($ 15-​$ 18 total for oil change for my 2009 Hyundai Sonata)
The staff is very friendly and courteous.
Waiting room has comfy couches and A/​C so it stays nice and cool.
I have a feeling I will be bringing all my vehicles here for service.

The employees are very friendly.
Their labor is very affordable.
I had an oil change there for $ 15.50 flat with oil filter you can’t beat that price,
My friend also bought some name brand tires at a good price below competitors.
I am very satisfied, so satisfied I added this business.