Precision Graphics

Wow they must have all their friends reviewing them?
I did not have a good customer service experience. It started out good, I discussed (at length) a 200 flyer print job I needed done quickly. Initial phone call was nice and then when I said I needed them latest the next day by 12:30 (app 24 hrs) there was nothing said, this was workable. So I sent the file and left for the afternoon. Later that afternoon I get an email that my time is actually NOT workable… that ‘maybe I could take it to kinkos and they could do it’…but then it was too late to change venues bc I was out for the day! Few emails back and forth and he said they would «try» to make it but the next morning they «had machine difficulties» and could not make it. Again he recommended kinkos, I asked which one he recommend and there was no response.
Don’t promise or take a job if you can’t meet the customers deadline. Don’t string them along and passive aggressively say go somewhere else (and if you truly are recommending another place then don’t ignore the customer question of «where» do you recommend). He really put me in a bind scrambling with another place to get them printed… I don’t care how good of quality their printing could be, I won’t utilize this business.

Emilio at Precision Graphics created an amazing set of stationary and business cards for my small business in 2012. He is creative and has a wonderful sense of style. The following year, Emilio created a beautiful matching brochure of which I am extremely proud! Since this was my first time putting together something like a brochure, it was nice not to have to explain or describe all that I wanted to convey… Emilio just seemed to ‘get it’ and further developed and articulated my vision. The materials were delivered on time, as promised and at a price point that was more-​than-​fair. I will definitely use Precision Graphics again and again for my printing and design needs.
Thanks again, Emilio!

I needed a printer to print programs for my mother’s memorial service. With very little time to plan, I went to Unilocal!for help. After reading the reviews for Precision Graphics, I decided I would send an email through their website and go from there. Emilio was very responsive, understanding and accommodating. I ended up adding a photo enlargement to the order. Emilio made sure to keep me informed of the costs along the way. The programs and the photo turned out very beautiful and it truly complemented my mother’s lovely memorial service. Words cannot express my appreciation for the excellent customer service I received. I highly recommend Precision Graphics.

Time to update my review! Precision Graphics continues to score 5 stars from me.
I’ve worked with Precision to have banners made for community events, menus for my former business Zocalo Coffeehouse, signs for the Make San Leandro event and each and every time I am impressed with their professionalism, their generosity, the quality of their work, and just the worry free knowledge that they will deliver above and beyond what they promise.
They have been very generous in providing signs at significant discounts those efforts which benefit the community and they’ve always been big supporters of Davis St. Family Resource Center. My special thanks to Emilio who is an absolute joy to work with.
I recommend Precision Graphics very highly and you should work with them on your next project.

The loss of a parent can turn your world upside. I worked on designing my mom’s funeral and obituary service program for over a week and planned to print it earlier in the week – but important and necessary changes delayed this from happening. I initially planned on taking it into FedEx Kinkos, but I decided to Unilocal another affordable option for printing and came across Precision Graphics.
I read the reviews and liked what I saw. I’ve driven by this place well over 100 times… always assuming that it was a teen hangout spot because of the logo. When entering, I was met by the Graphic Designer, (name at the tip of my tongue – will edit my review when I remember). I showed him a sample of my 4-​page graduated service program and stated that I would like to have it printed for my mother’s funeral that was set to take place the following day. He was so understanding and accommodating and politely told me it could be done although Precision Graphics focused more on corporate projects and had a house minimum. Feeling gracious about my experience thus far and wanting to be done with all planning and preparation – I was on board – whether I needed it or not (and I did). I left the file and was on my way to find a pretty paper.
I got a call from Ms. Dottie with a quote and confirmation of them having the perfect paper I needed. We went over the order and her level of professional and politeness over the telephone not only made me feel 110% ok with her suggestions – it was comforting. I got a call that my order was ready and everyone at Precision Graphics complimented me on how nice the layout was.
The service programs were absolutely beautiful (I felt like I was well on my way in honoring my mommy). During our earlier visit, we learned about Precision Graphics logo. I had the opportunity to meet Ms. Dottie’s and her son Emilio who shared this month’s wonderful sample products with us. My sisters’ and I loved this as well. Tying to keep my morale up during this difficult time was difficult at times – but my experience at Precision Graphics set the tone and standard.
My mom’s services were beautiful and everyone loved the service programs. In the end I was left with 3 programs (actually needed more for family members that were not able to attend). I forgot to mention – that they gave me extra copies to make additional programs. God Bless them for doing this and being so kind and generous. It all worked out perfectly. I plan to utilize their services in the near future. Thank you Precision Graphics – I can’t see myself going anywhere else at this point. My family and I appreciate you!
Sent from Kalinda’s iPhone — Please excuse my grammatical errors in advance.

I’ve used them so many times; I lost count. They have never let me down.

WOW. Customer service is one thing that will ALWAYS win me over. And I have to say… Precision Graphics definitely won me over!
I was in a bind. Being new to banners in general, I had ordered a 6’x3’ banner online… but thought I could just use the plastic tape grommets. However. it made my banner look super tacky. Since I had ordered the banner online, I had no idea what to do in order to get grommets put into my banner. I did quite a bit of research online… I even contemplated punching holes in it myself! How ghetto I know.
I called a few places and they didn’t seem to care to help me because it was such a small thing. They didn’t want to stop what they were doing to help me. I even called a vendor and was responded with «if you come in to get grommets put into an existing banner, we’re going to have to stop with what we’re doing to accommodate you» with an attitude voice like I was such an inconvenience.
That’s when I found Precision Graphics. Emilio had answered the phone and I told him my problem, and without any hesitation, he told me to stop by and he could help me. At first I was confused. I had called 3 other vendors and they all sounded like I was a pain and didn’t care to help me especially because I didn’t buy my banner from them. However Emilio was totally cool and said he would help me out without charge.
They have a great location in the heart of downtown San Leandro. and in a very easy location to find. Precision Graphics has a great open welcoming space and superb customer service.
It’s so hard to find a company who puts their customers first before them nowadays. and I was honestly about to just reach for my ghetto hole punch for my banner til Emilio came to the rescue. Definitely keep Precision Graphics in mind for your next graphics/​printing needs. I only wish I knew about this business sooner! Without a doubt I will consult Precision Graphics for my marketing needs.

Unilocaling is not usually my thing, but when a company helps you look good at your job, that is something you shouldn’t ignore and worth paying it forward.
I work for a large division within Kaiser Permanente and due to word of mouth, decided to give Precision Graphics a try a few months ago. My job involves planning many employee events and campaigns and I am always looking for new partners and solutions. I work with many design, printing, marketing companies, so you could imagine my surprise when the team at Precision Graphics quickly set themselves apart from my other vendors.
I figured I would try them out on a few smaller projects, but the quality of their work and service immediately shot them up to the top of my «go to» list. In short amount of time, Emilio and his team have worked on several projects for our most strategic events and have become a trusted, willing thought partner whenever needed. We are a tough crowd to please and their work is consistently brilliant. Service is always good, turnaround is always quick, and work is always top-​notch with very little guidance. Highly recommended.

Precision Graphics made a generous donation to our school in Oakland for our annual campaign! They designed and printed a beautiful banner and posters. They also printed color copies of our newsletters for distribution. At a time when budgets are tight, they came through to support a great public school. With these materials, we will be fundraising to keep vital services for our students. Thanks so much!

Precision Graphics has helped with design and printing for a beautiful brochure I update quarterly. They are family owned and always very good with customer service. I highly recommend them!!!

The staff at Precision Graphics is incredibly accomodating in delivering projects during tight deadlines and consistently give us results we can only hope to anticipate. They also champion a unique «community triangle» partnership within the local area, which our nonprofit agency has greatly benefited from. Businesses can designate a percentage of their Precision Graphic invoice to a charity that can apply those funds towards their own graphic design and printing projects. So in sum… socially conscience, beautiful, quality-​driven work, wonderful customer service. Finally, I would add that they are forward projecting, always showcasing refreshing designs and materials that catch the eye of your consumer.

As a fine Artist, I have used precision graphics as my printer for a couple of years now, and they are the best! I always get really fast service and really high quality prints for my original artwork. The prints are top quality, but the best part is the customer service. This a small family owned business, and everyone who works there takes pride in the business. I always receive my prints super fast, and if I have a special order, they are always ready to accommodate my every need. I wish all business were this efficient and friendly!

I stumbled upon Precision Graphics one day when I was looking for copy centers in the San Leandro area for work. After dealing with Kinkos/FedEx’s below par service, I decided to give Precision Graphics a try. I called them up and spoke with Emilio. He was wonderful and helped me from start to end. I needed to create about 100 booklets in under a week’s time and have them shipped to Vegas. The booklets made it in time and turned out better than I expected! I am more than impressed with the professionalism and quality of work at Precision Graphics. I highly recommend it to anyone in need for a dependable copy/​printing service.
Thank you Precision Graphics and thank you Emilio!

Have been doing business with Precision for many years. The work is first rate and the customer service all you could ask for. I appreciate that Precision has been a Green Business since way back when. Also appreciate a program of theirs called Community Triangle, wherein business customers can directo 10% of their invoice payment amount to a credit for nonprofit of customer’s choice. Friendly service, too! They make you feel like part of the familiy.

I found it necessary to write a review as my experience was excellent! I will be doing a comparison of my Precision Graphics experience to the San Leandro Marina, Fed Ex Kinkos.
Kinkos: 4pm, Took in photo image to get it enlarged, they took my name. They printed out a sample photo and our faces were extremely dark, they said they don’t do adjustments to lighting on photos. They printed me an invoice and told me it would be 27 dollars upon pick up. Kinkos told me they would call me either that same night or the following morning. 12:52pm, no call.
Next Day,
Precision Graphics: Called them with the same job. They said they were able to do it. I came to the store and everyone was very friendly. I gave the worker my flash drive with the photo, and within minutes, it was ready to print. He also did some lighting adjustments, so it would not print out dark. The print came out awesome! All took about ten minutes with no line. The service fee was about 20 dollars, which is not bad. (Less than Kinkos!)
It’s pretty obvious which company won my trust with getting a simple job done, Precision Graphics. Honestly i’m glad to put the experience of slow wait times and incompetent workers of Kinkos behind me.
Goodbye Kinkos, and hello Precision Graphics!