Archibald Tire & Auto

To Unilocalers, Robert A. Keeps Sending Personal Messages, that I did a wrong review and its not his business, he also wants me to take it off of Unilocal and if I don’t comply he will go to Unilocal to remove it. He then goes on Facebook and sees my posts and tells me that I should take a positive outlook on life. Here is the Post that I put on Facebook about DMV, you guys judge.
To Archibald Tire & Auto,
Please stop sending me Personal Messages. I am no longer interested in you guys making it right. Focus on your current customer base.
Robert A.
Please work on improving your business instead on focusing on my DMV posts. As you can see from my Unilocal I do not post as much, and when I do it’s when I am totally frustrated. I am a Network Engineer in Technical Sales, life is GREAT!
Also did you not see my updated comment to the DMV, they made it right which I added +2 stars, you guys have not. All you guys offered was for me to buy a new handle and you guys will install it for free. Why would I need to buy a new handle that YOU GUYS broke!
I hope by now you found my invoice, and feel free to go to Unilocal,on this. I’ll just upload my portion of my credit card Statement on Unilocal so everyone can see that it is your company.
«If we don’t take care of our customers, someone else will»
— Edgar Mitchell

Bob and John at Archibald Tire were able to help turn a very bad situation to being made whole again. My father in law had all four of the wheels on his 2014 Cadillac Escalade stolen by thieves at a local hotel. John came out on a Sunday to put a set of loaner wheels on our vehicle at the hotel and drove the vehicle back to his shop. On Monday we had brand new factory Cadillac wheels on order from a warehouse in Los Angeles. By Tuesday we had brand new rims, tires, sensors and center hub caps installed on new Michelin tires.
This went from being horrific and feeling violated to being made whole on all new wheels. They literally were life savers !!! FIVE STARS !!!

I’ve trusted Archibald Tire & Auto to service my vehicles for the past 15 years. They have always treated me right. John gives honest recommendations of what needs to be done and what can wait till later. Many times Bob has given me a ride home or to an appointment and then picked me up when my car is ready. They stand behind their service and parts and will make things right if there is a problem. I recommend them to all my friends.

Came to get a much needed oil change. Service was great, prices were even better and they had a very comfortable waiting area. John the manager was very courteous and professional. He did not push unnecessary repairs and did educate me on things that need to be done on my car without pushing a sale. Many mechanics and oil change places see a girl and see $$ signs. Little do they know I know a hell of a lot about cars. I appreciated John’s honesty and did not feel like I was being bullied into buying something like everywhere else. Will definitely be back for those needed repairs on my car.

Terrible customer service
They act like they don’t need your business, so Ill do just that.
Save your money go to the dealer for the same price. 97/​hour shop rate.
Peeps working on the cars didn’t seem like the sharpest tools in the shed.
Old man was rude. Wanted lots of money for very little to no work performed on a inspection.
Waiting room has a huge tv that was hardly working.
Thanks for all your «thorough» hard work.

I have been using Archibald Tire & Auto for over 25 years! I always liked the way Bob took care of his Clients and the fact that his place was always so clean. Tires, Brakes, Air conditioning and alignment. Archibald has taken care of several of my cars and Trucks. As auto mechanics these guys know their stuff.
Thanks Bob for all the great service

These guys saved me! Picked up my horse trailer from storage only to find flat tire and lights not working and I was in a hurry. They got right on it and fixed all. Very professional, nice and fast. If you are in San marcos area I would choose them every time.

I came to Archibald Tire and Auto after being duped by a car service nearby. The guy was the nicest person in the world. He took the time to answer all of my questions and gave me the best alternative in order for me to save money while still having a workable car. While I did not like being duped by the other place, I like that this shop actually took the time to help me out and save me money. Car places like this make me believe that there are honorable car places.

One star is too much… Always had good service from the older gentleman who worked the desk for years, but the younger guy there now knows absolutely nothing about customer service. It’s kinda like if you don’t like my crappy attitude, go somewhere else. I didn’t and DID! BTW sonny, Mercedes don’t use wheel locks. A regular lug wrench is all you need.

Drive past the Big O Tires on the corner and go to Archibald Tire. I have used these guys a number of times over the years and when I need tires at a good price they always come through for me. Great shop with some great people. Thanks guys!