CVS pharmacy

They have extensive wait times. My prescription was faxed in. I called 45 min later and was put on hold for 13 minutes. I was expecting the news that it was ready. Technician informed me they hadn’t even started it. I said I need it in 20 minutes — or forget it. Technician said, «well come on over. The line is long. By the time your up, it should be done.»
I went grocery shopping and arrived about 30 minutes later. Still a long line. Oh well. Lucky I’m not so sick I can’t stand in line for 20+ minutes.
– Or they could just hire some additional staff. There are only 3 people working.

I just don’t know why I continue to come here the customer service is terrible.
The pharmacy always is the worst. Prescription get called in and hours pass and you show up and it hasn’t even been worked on.
I have been told my prescription will be ready in 5 minutes only to wait 30.
Today I came to pick up my prescription and my insurance needed to be updated. I advised them of it and was told it would be done in a few minutes. I left after waiting 30 minutes they hadn’t even gotten to it yet.
So no medicine. Very frustrating

It’s close by business park, the high school, and cool residents in the area of Lake San Marcos it has all the medicine you may need this time of year when you have a cold. Staff is nice and able to help you find a selection.
It’s also close by to some of the best north county Asian restaurants. When you want fresh produce in your food and want to warm up stop by Onnys Thai, Phở San Marcos, Sushi Station, or Panda Garden.

Can I do less than one? I have tried CVS photo centers twice at two different locations. The Carlsbad by the mall lost my image and almost refused to pay me back. This one I sent in 22 images and they claimed I didn’t click the right button. I called the help center online and they walked me through it so I DID. They switched me between two women who acted like they have zero idea what they were doing as well as they said my pictures I ordered would be delivered in 7 days when I talked to them on the phone saying I needed them Saturday.
They were absolutely rude and acted like I was an idiot. CVS needs to up their standards of how customers are treated. I’d they complain that they have rude people all day I understand why.
I am NEVER shopping there again. Ever.

Terrible cvs pharmacy. Bad attitude from the people who work behind the counter and weird rules that other cvs pharmacy don’t have. They also do not carry many drugs so don’t waste your time!

By far the worst Pharmacy and customer service ever. I had to pick up a pain killer for a cancer patient and they gave us a hard time because we usually get our prescriptions from a different CVS Pharmacy. They practically accused us of being druggies on the phone and did not want to help us. They had all the information on the patient and couldn’t have treated us more rudely.

I went into pick up some photos so I went to the photo counter. No was working the counter. There was a small line and two cashiers do I waited. After 10 minutes a man who I would say was the manager yelled across the store asking if I needed help. I replied. Yes I need to pick up some photos. He replied with the obvious no one is working the counter. Finally after another 5 minutes he came over and got my photos. Terrible service.

I wish there was an option for negative stars! The workers are slow, incompetent, and RUDER THAN RUDE! 2 hours for a prescription that takes target 10 – 15 minutes! Never will I ever go there again! They were trying to charge me for a prescription that has Always been 100% covered by my insurance! I hope the manager reads this — the people working the pharmacy on October 3^rd 2014 deserve to be fired!!! I took my persciption back and am going to target!

Pharmacy there is terrible. Always a long wait and sometimes they mess up the prescription. Go somewhere else.

Been going to this location for years…
Every time I come in and ready to checkout there’s always a line of people and 1 Cashier usually… The 1 Cashier never calls for «backup cashiers»…Never know why… So hence having to wait in line for quite a while…
Store itself is nice… the Workers at this location needs to be a lil Faster or more Customer Service friendlier.

I came here for a liter of soda and a bag of ice. I found it and I was out the door. The place looked clean and organized. The guy running the register was nice and informed me that I can get more discounts by providing him my email address. That is what I got… more discount opportunities.

The store employes are so slow, to get any thing here is a mirical…

Most staff has a chip on their shoulder.

This CVS got a make over a few years ago but the inside already seems a little outdated — i’m pretty sure the updates were all outside and cosmetic. Whatever the case, I don’t mind this CVS. It’s somewhat near the house so I’m able to pick up a few misc. items here and there.
I personally don’t care for how they have their cashier desk set up though — and this goes for all the CVS’ in the area. Where does the line start and end? And while I’ve never seen two cashiers working at the same time, it just seems like it would be a disaster if busy.
This strip mall shares space with random small restaurants, a new Del Taco and even a Citibank. The parking lot is never full so you can get in and out of it quickly. For a busy intersection, I’m quite surprised this CVS isn’t busier.

I am not a fan. First of all, the check out line always has only one checker even when there is a long line, so it can take forever to check out. The pharmacy is very slow with filling prescriptions and most of the pharmacy staff has been very rude in my experience. I have moved my prescriptions to Target pharmacy.

Nice clean. Would come here again.

They always have a great selection n they get u in and out. No complaints!

So I really only come here to get prescriptions filled, and I have to say that the pharmacists that work here are hands down the nicest EVER.
I went in two weeks early to pick up an autofill prescription knowing it wasn’t going to be ready and expecting the usual 15 minute wait. The chick working was in the middle of something else when she looked over at my screen and said «No, just two minutes! I’ll get it for you right now.» She had the nicest smile, was so friendly, when I donated a dollar to their charity fund she expressed such gratitude you’d think I’d donated $ 100. She had me in and out of there in less than 5 minutes and told me to have a wonderful day… and I felt like she really meant it! That is something that you don’t see a lot of these days, and I won’t ever forget the experience. I’d have even given this CVS a 3 or 4, but this last standout experience made it a 5, no questions.
Everyone else that works there has always been very kind and personable. It’s never crazy busy, and the store is always clean.