Good Feet Store

Absolutely awful. My girlfriend and I came here to look at some shoes. I’m a nurse and my friend is a teacher. We both spend long hours on our feet and have many friends who do the same. Anyways– we came here for a quick peek with our kids. Three boys and an infant. Our boys were being boys. Chatting and laughing and apparently being somewhat loud. They weren’t being destructive or rude just a bit loud. We are moms and sometimes zone this kind of thing out. Especially in somewhere like a retail store. This is a shoe store. Not a movie theater or nice restaurant. Well. TERRY who is apparently the store manager literally YELLED across the room at us and our kids telling us to be quiet. Not a simple polite «could you quiet down please» literally this woman snapped. We didn’t even realize she was an employee that’s how nasty she was. The best part is as we left she gave a disgusting death glare at our 6 year old kids. So instead of being polite and getting two sales and potentially many more (like I said we are both professionals/​word of mouth is a big deal) she decided to treat us like crap. I’m still pretty floored by experience. Definitely will take my business somewhere else! Rude people suck!

When your feet hurt, you’ll try anything — especially if you are normally a very active, healthy person. If your foot problem is a NEUROMA — do not go to this place! They don’t know what they’re talking about. Their product may help other types of foot pain — but it will not help you. They will lie and tell you that thie product will cure ANY foot problem. This is not true. If your problem is serious, surgery is your only possible solution — and that is not a 100% cure. But save your $ 300+ for two stupid pieces of plastic and numerous visits trying different «fits» — and put it towards the surgery. You will not find relief at this store! AND — you will not get your money back!!!

I have to change my previous rating… come to find out the next day when I looked in my bag the sales person did a bait and switch… she knew darn well I wanted the classic tan supports. I explained I would come back on payday and get the middle pair the black ones… when I looked in my bag she gave me and charged me for the black ones, not the tan… must be a better commission, or profit margin for these? Who knows… I went back and got them switched to what I wanted. She knew what she did. Very quickly they push the padded shoe liner on you which is another $ 25. Instead of asking would you like to purchase them… very sneaky…
I do firmly believe in the product… but they need more transparency and post the prices, and stop with the high pressure sales… have some integrity Good FEET! Your product is awesome… but there is nothing better then an honest, no pressure sales person… the product will sell itself… I am very disappointed as I have recommended many people to this place… now I have to call and warn them all… like I said awesome product, but buyer beware of the sales people…

Was very disappointed with this place. I purchased the inserts ($ 300) about15 days ago. When wearing them, my knee hurt so much that I could not stand it. I had to take pain pills at night to sleep and had to ice my knee before I could walk in the morning. I was finally back in San Marcos today so I wanted to return these inserts. No matter the reason I could not get a refund because I had worn them. However, I could exchange them for something else. I’d like to know what difference is there in returning for refund because I had worn them, but since I had worn them, I could exchange them. They were still worn. I don’t want their store credit try offered because I will never set foot in this place again. I just flushed away $ 300.

My husband and I went to the store to get only my husband a pair of inserts. We had nooo idea how expensive they were. We asked how much they were before we even sat down but weren’t given an answer. The sales clerk was friendly and informative but pushy. Like a high pressure sales person. Any way, $ 600.00 dollars later we ended up with both him and I buying inserts, with a promise of a pain free future of walking. We also were led to believe the rubber insole they put over the hard insole was all part of the $ 250.00 a pair but you do pay an extra $ 25.00 a piece for those. I gave it 3 stars because my husband does like his but I only experience pain with mine. They are completely uncomfortable and without even being on them that long, it makes my Achilles tendinitis and over pronation worse. Which makes my knee and back hurt. My husband did experience the same relief from going to The Walking Company store. I soooo regret my purchase. Hope this helps someone to decide.

On 5÷19÷2015 I returned to the Good Feet Store in San Marcos where I had purchased some orthotics years and years ago. I had ditched the clunky orthotics my podiatrist had made for me for the Good Feet ones so I could wear «pretty» shoes! I loved, loved them… BUT in the summer, wearing sandals the hard surface irritated my soles so I returned to the store to purchase a sock or a cover of some sort to cushion my bare foot on the orthotic. What a surprise… I had choices of covers but best of all the store exchanged my old orthotics for new leather covered ones for a very nominal fee. And added benefit was that the leather added a little more lift to the orthotic which felt even better. The downside? I had to leave my old orthotics… only fair but laugh I was attached to them.

I went into the San Marcos store and had a great experience. For those of you who are unhappy because Good Feet inserts did not work for you and you are not able to return them, did you take the time to really try them out in the store before you left? It is true that the same thing will not work for everyone, but my experience with the folks working here is that they will take as much time as necessary with you, have you try a variety of inserts and shoes and walk in them until you feel the right combination has been found, and if you describe what you are feeling you will either end up with a good resolution for your foot problems or know this is not going to be the correct thing for you. You also may «swap out» inserts after a short trial period for others that may work better for you. I did.
For me, I am now able to walk through a mall or a big box store with concrete flooring without having so much heel and sciatic pain that I have to leave after just a short while. It is such a relief to be able to walk without pain.

I got sold. Great inserts really they are. I just wish I talked to a chiropractor before purchasing. He can make me custom made inserts not these generic. They would of been way cheaper then having to buy more then one set. American Greed

I decided to wait roughly six months before I did my review I must say the product is excellent. feet problems for probably 20 plus years I’ve tried different shoes different inserts Souls pads all the items are out on the open market i have spent thousands on all types of shoes etc.
Decided it was worth the time and money to try this out and I must say this is the only thing that had worked and it worked almost immediately within one week my feet started to stop hurting. Everyday better and better.
cannot recommend this enough to anybody who has feet issues Is not something that’s going to work tomorrow it takes time for your feet to adjust but once they do oh my life is different.
Most don’t realize it took you years to damage your feet, nothing will fix it in a couple days.
5 stars all day… THANK YOU

If I can leave walking, it’s worth the price. Yes, the insoles are pricey, but heh, I spent over $ 400 for insoles from my podiatrist in Encinitas and find them flat and worthless. I’ve since had cortisone shots in my foot, seen various chiropractors, and have paid $ 100 a visit for acupuncture. These are not covered by insurance and out of pocket. So although I agree it would be nice to have prices listed — I’m not going to say no — when I am close to full time crutches. What’s money for if not to assist in your health. When I was told I’d be paying $ 300 — it would be more accurate if they said for each insole and that they attempt to sell you three of them. That’s why I didn’t give all 5 stars. I’m an adult and don’t want to feel as I’m being «tricked» into a purchase. If that’s the price and you don’t think you’re being dishonest — then state the price — upfront. Time will tell as I just purchased $ 800 of insoles and sneakers to put them in, but I did leave walking without a limp. Would I rather have spent that on a trip? Absolutely! Am I glad to be walking without pain? …you betcha!

I walked in today out of curiosity before walking into starbucks next door. Rita Giffin had me start filling something out. I told her I had no problem doing that as long as it wouldn’t cost me anything (there was little explanation about why I was doing this). I heard her walk to the back and make a smart comment to her coworker about me. At that point I walked out. She had no personable traits and was rude. I’m sure the product is great but the store needs a better staff.

Overprice, rude, rude, rude staff. You can get better deals anywhere else. No refunds even if the shoe is poorly made.

These orthotics are VERY EXPENSIVE!
You must ask these questions before you sit down.
1 How much do they cost? Answer may be that depends.
2 How much is the least expensive?
3 What do I get for that?

My mother in law needed some new shoes. It was recommended by her physician to use one of these specialty shops. We knew of this from passing and were headed nearby for my sons baseball game. So we stopped in to see what they were all about.
They meet one on one with each customer. There are separate seating areas for trying on shoes for each person. They personally analyze foot prints to see what your stepping patterns are and how to provide more support for your feet. Poor footwear has a lot to do with your posture and potential for back pain.
They carry shoes from major brands, like Brooks. Honestly I wasn’t listening too much to the discussion between the sales person and my mother in law as I was sitting in a chair getting a free automated foot massage.
Anyway, the shoe may be a bit more expensive than at a regular shoe store. The Good Feet Store specializes in supports. Remember that they don’t take returns!
Keep on Unilocal’n!

There aren’t enough Dollar signs that will compare to their prices! Went there last weekend, and as I’m looking around at their shoes I noticed no price tags? That’s the first sign of I can’t afford this store lol
After we tried on the different insoles and sneakers to go with. The sales lady brings out the «menu» of prices! OMG, $ 299 for one INSOLE?! are you kidding me? Their most expensive package on sale was $ 599 and that’s not even including the price of the SHOE! All in all you’re looking at spending close to $ 1000 for a pair of comfortable shoes with insoles in your other shoes for different activities. I understand that they will correct your feet in some way, but geez their prices are out of this world. You might as well go see an orthopedist and get his medical opinion.
Service was okay, the lady seemed kind of new and not 100% on her selling techniques and confidence. No tickets on any of their products, even their socks aren’t marked, I can’t even imagine what they will cost? LOL I gave this place 2 stars because not your regular Joe can shop here, this is for people who use lots of plastic or can afford to splurge a weeks pay on a pair of shoes, not me

My Feet Won’t Fail Me Now thanks to Eileen at the Good Feet in San Marcos!
I had a horrible experience at the Mission Valley Store, but my friend recommended their product so I drove all the way to San Marcos and was it worth the drive! First off my appointment was for 5:30 on a Friday afternoon. I had to drive from La Jolla and you know what traffic is like right? While driving there, I realize I’m going to be late but Eileen keeps the store open for me!
Great personalized one on one service! I’ve tried custom arch supports, I’ve seen podiatrists, but this product works. My feet feel great and I’m back to walking and exercising! It was so worth the drive!