David J Kaplan, DPM

Shame on you Dr. David Kaplan.
Do NOT go to this doctor!!! His office will SCAM you and bill you multiple times for procedures that did NOT take place. You will have to fight with them to remove those extra charges or go through your insurance company, which is even worse.
Dr. David Kaplan is the worst doctor in the peninsula. He does NOT give a crap about his patients and is only trying to get paid. He will diagnose a problem with your foot/​feet without doing «full» due diligence. He will choose the most expensive treatment through the insurance company so he can so he can get paid.
Also, his receptionist (the old one with the horrible accent that no one can understand) is by far the rudest, most horrible person that you will ever meet in your life. She should not talk to people the way she does when confronted with an overcharge.
Do NOT go here!!! I repeat, find another doctor.

I visited Dr Kaplan over a year ago and am still dealing with his unprofessional, greedy behavior. Read your bill carefully. He will try to con you into paying for services that you did not know you were getting, and probably did not even get them. He sends biopsy’s to «gold lab» which i believe is because he is getting kickbacks every time he sends something. I am trying to get out of a $ 200 bill from them, since a biopsy is NOT a standard procedure. I consulted with three other podiatrists. They admitted that they did not perform a toe nail cutting, so removed the $ 200 charge from my bill.
Dr Kaplan and his office are careless, and greedy.

Seriously… making appointment here is absolutely useless. This place do not understand the concept of appointment, and have no respect to patients’ time. I consistently have to wait from 45 minutes to 90 minutes from my appointment time before I can finally see the doc. (so don’t bother to be here on time). Unfortunately, I don’t have that much time to waste.

The worst of my problems was not that he was 1 hour late to my appointment, and when I asked 30 minutes in what the status was, she said «I don’t know, I texted him.» Be careful of Dr. Kaplan adding «procedures» to collect your money. I went in for a consultation for a simple, minor ingrown toenail. I made a follow up appointment to have it removed. Little did he know that I had not hit my deductible; so everything he was billing me for was going directly through my insurance and to me. I received a bill from his office for a $ 100 toe nail cutting. which was supposedly during his consultation. When he was examining my toe, he dug the shit out of it trying to «fix» it. He ended up just leaving my sore and I had to come back a few weeks later. When he did remove my ingrown toenail I later received a $ 500 bill from a biopsy lab. Without my knowledge or consent he sent my perfectly clean and healthy piece of my toenail for a biopsy. His office told me it was standard procedure. I contacted 3 other san mateo podiatrists who confirmed that they would only send for a biopsy when there is a fungus. I am 25. I have normal, healthy, 25 year old feet.
They knew they did something wrong by making a «deal «with the lab. so now the lab wants $ 200… I am sending Dr. Kaplan my bill.

Beware of this place! I have had series of things that went wrong! I came in for a follow up and he started telling me about the results from the lab. Huh? I had no idea anything was being sent to the lab. He cut my toe nail off because he told me it was hanging and that he was afraid I would get hurt. He didn’t mention anything about a lab. He told me what was wrong with my feet so not sure why it had to be sent to a lab. I was told to come back for a 2^nd visit only to see if the meds he gave me were working ok. I didn’t complain at the time though. At the time, my feet were starting to improve so I let it go. So not sure why he decided to give me more meds. Then I broke out in hives. So I stopped all meds.
First, my doctor called to reach Dr. Kaplan to talk about the meds and my hives and he never returned her call. I then went online to my insurance co. statement and saw a $ 399 lab bill from a lab called «Gold Labs». I never heard of this place! I tried to call Dr. Kaplan for more explanation. NO RESPONSE.
I then went to try and pay for it online with my FSA med card. You can’t do it online. I wish I would have been given the opportunity to choose my own lab!!!
I called Dr. Kaplan several times after this. NO RESPONSE. My doctor’s office called Dr. Kaplan several more times. NO RESPONSE. I called the number on the lab bill, only to have some guy say hello??? and you can tell it was a cell phone! REALLY, how unprofessional is that!
After several more calls, my doctor’s office finally got a hold of someone at Dr. Kaplan’s office and was told Dr. Kaplan will call me. NOPE. Today, I received a call from another doctor… who ended up being the guy that answered his cell from Gold Lab. He said, Dr. Kaplan said you needed to speak to me. I am Dr. Goldstein from Gold Labs. HUH??? Why didn’t Dr. Kaplan call me? Dr. Goldstein isn’t my doctor. I didn’t request any lab work, so I shouldn’t even have this bill!!! This whole situation is becoming a nightmare. If Dr. Kaplan would have explained to me what he wanted to do, I would have suggested my own lab. If Dr. Kaplan would have called me back the first time I tried calling him maybe this would have all worked out somehow. Now I am dealing with all of this BS. Don’t go there.

Dr. Kaplan gave me a cortisone shot without informing me about what he was doing. In fact, he told me that he was just going to draw away the liquid from my swollen ankle. I was extremely upset. This is a violation of patient informed consent rule. I have a right to know what the doctor is going to do to me. Extremely unprofessional. Moreover, being a medical practitioner, I know that cortisone shots may be damaging to joints and cause chronic issues later on. I consider filing a complaint with the medical board. I highly recommend to look for another practice.

Dr Kaplan was awesome. I had an ingrown toenail and Dr Kaplan removed it and I never had any pain or problems what so ever! He is very knowledgeable and funny to talk with. He wife, the secretary, is always pleasant and very helpful with trying to work my insurance company. His assistant is very nice and friendly as well. I would never go to another podiatrist!

Very good experiences in my multiple visits with Dr. Kaplan. He really took the time to work with me on the problems that I’ve had with my feet. There is an issue with some billing, however, but that’s with the company that handles the billing (a supposedly lost check that was cashed?), but that’s not the fault of Dr. Kaplan’s office.
Overall great experience and would highly recommend if you have foot issues.

Dr. Kaplan… THE GREAT Dr. Kaplan!
What would I have done with out this man. He has not only been a GREAT doctor, he has been a great source of comfort in times I had no hope of reliefe. I was shot at work in a robbery and have a long lasting injury that includes nerve pain/​gait problems/​neropathy etc. to try and keep it short has been a nightmare to get help with with regard to the workers comp world. He not only helped me get treatments fast he also went WAY beyond what is required of him. I have seen some of these reviews and I have to say, lots of these people plain and simple dont have their s**t together but still I see them dealt with PROFESSIONALLY by he and his staff, they deserve to be escorted out of the office. ANYWAYS I digress, Dr. Kaplan without doubt will always have my business and my respect. I recommend him to anyone with the type of problems he treats.

I was recommended to Dr. Kaplan by a friend and I am so glad she told me about him. He is great and so knowable, as is his staff. I would highly recommend him to anyone with a foot problem, he can fix it!

Dr. Kaplan and his staff are awesome. I became a patient of Dr. Kaplan this past July when I hurt my ankle/​foot and ended up in the ER. I called Dr. Kaplan’s office the day after my ER visit and they were able to see me that day. Dr Kaplan looked at the same xrays that I took at the hospital the night before and confirmed I had a fracture. He then discovered that this fracture was 2yrs old and my old podiatrist never caught it. Dr. Kaplan and his staff are very nice and they really care about your care. I high recommend Dr. Kaplan.

Dr. Kaplan’s office is either a fraudulent or utterly incompetent business that is sending me bills for made-​up procedures and doesn’t even bother returning patient calls about medical results!
I had two visits:
1^st: I came in with a broken toe. David Kaplan x-​rayed it and wrapped it up.
2^nd: Follow-​up visit in which I did nothing but tell him I felt fine. No further x-​rays or anything needed.
I have insurance and had a $ 35 copay for the first visit, and a $ 0 copay for the second. I paid the $ 35 due right away over the phone. Then I received another bill from his office for that first visit saying I hadn’t paid yet. It took about 5 calls to their billing line, Footcare Specialists, to finally get the matter resolved. (I had a confirmation number and statement from my bank showing I paid).
Today, several months later, I just got a bill for $ 141 without stating what it was for. I called my insurance and they said it was for an in-​office surgery according to the code (which they don’t fully cover). I didn’t have any in-​office surgery!!! Now I have to fight this over the phone.
Also, during my first visit, Dr. Kaplan expressed concern about some other serious medical problems I mentioned I was having (that were not really foot-​related). I was appreciative then in his interest (but also curious – because he knew I already had a different fantastic specialist helping me with it). He recommended that I get a blood test at Quest and said he would order them. I went to Quest (toddler in hand), only to have a several hour wait because they didn’t have the order. A week after the tests, I called Dr. Kaplan’s office politely inquiring as to the results. His secretary told me he wasn’t in the office, but would call me back the next day. I called back the next day, and was told the same thing – that he would call me back. A week goes by. I made two more calls to the office to receive the same message. No call back. Finally, the fourth week of attempted calls, I told the secretary that it was obvious that Dr. Kaplan didn’t care about his patients and expressed my frustration. Only then did he call back and leave a voice message saying that the blood tests were normal. (Note to Dr. Kaplan – If the secretary doesn’t give you messages, then she should be fired. If she did, it’s too bad I wasn’t a priority to be called back).
In sum, visiting his office is costing me much more emotional and financial stress than was ever worth it. I wish I had never ever gone.

I’ve been not really treating a severe ingrown big toenail for years. I knew it had to be fixed. I knew there was a permanent solution. But I was OK with the temporary fix my nail tech did every month with my pedicure. Until this week. I forgot to remind her to really dig it out, and it bothered me a bit after. So I tried to fix it myself and made it worse.
The pain increased, and I called Dr Kaplan’s office and was able to be seen immediately. He was extremely knowledgeable and explained very clearly to me how this came to be, showing he has a clear understanding of holistic medicine. He was also fun to talk to, and got the job done quickly and painlessly. He had a pre-​printed sheet with clear instructions for me to take home. I wish all medical experiences could be this good!

Dr. Kaplan and his staff are the best. Thanks for taking good care of my hurting foot today :-)

Thank you Dr. Kaplan and his staff for going above and beyond!

If there was 0 I would give his clinic that. I was very disappointed by the follow-​up. I went to his clinic a few times due to some issues I was having for my feet. Dr. Kaplan got his assistant to strap my feet, this was supposed to last until my next visit which was a few weeks later… to make a long story short it lasted a few days.
Second time I went he strapped my feet, this lasted a bit longer.
Everytime I went I asked them what my co-​payment was and I was told that I would get an invoice from billing. 7 months passed by and received an invoice in the mail for over $ 400 dollars, the next day I received another invoice for over $ 125. I called his office and spoke to Sylvia to get clarification as I didn’t understand how the charges were broken down… she told my that Dr. Kaplan was very busy and he would call me back. I waited a few days and called back, again she told me he was very busy and that he would call me next week… I waited a week and she told me he he would call me back. I waited an additional 2 weeks, left a voicemail for him to call back, I’ve yet to hear from him.
Back to the billing, I ended up paying my bill in the full amount since I didn’t hear anything back, was tiered of it lingering, a month passed by and I received another bill in the mail for the amount I already paid. I called the billing company and was told that it showed the amount not being paid on my account and they were not to sure what happened. The billing company tried to reach his office and called me back saying they were not able to get a hold of anyone at his office because they were on vacation.
I forgot to add the amount I paid showed on my credit card statement, so I had valid proof.
I got a call from the billing company saying that they talked to Sylvia and the information was not forwarded to the billing company.
I’ve yet to hear anything from his office.
If you see on Unilocal he has another add with only 1 and a half stars.

Dr. Kaplan and his staff are wonderful. I would highly recommend him. Excellent results and I learned a great deal about taking better care of my feet. Also on the wall in the office is a huge amount of thank you cards from grateful patients. I Highly recommend Dr. Kaplan and his staff!

i went to see Dr for laser nail treatment… once I was finished with my treatments (that didnt even work and I paid well over $ 1,000) he tried to sell me on laser hair removal… under the impression that he had done this before I agreed to let him do a small area to see if i liked it. well he BURNED me and left a HORRIBLE scar on my leg. To makes matters worse when i showed him he tired to pretend it was barely visible. He didnt even say sorry and yes his wife/​receptionist is VERY rude. they will no longer return my phone calls since they know what they did was unethical.
I would also like to add that for EVERY appointment the Dr ran anywhere from 30min to 90 min late.
DONT EVEN BOTHER WITH THIS PLACE i

Dr. Kaplan was my foot doc in shining armor after I stress fractured my sezmoid bone. I visited the ER at Sequoia in Redwood City who sent me away with a diagnosis of «foot injury». Dr. Kaplan spotted the broken bone within a minute of reviewing the x-​ray. I visited often during the treatment and we tried all methods to relieve the pain but ultimately went in for surgery to remove the bone. 4 months post surgery I’m doing great! Running, wearing (smaller) high heels and I was able to dance at my wedding. I felt like Sylvia and David really cheered me on to get better and gave me great medical treatment in the mean time. It was bittersweet to get released the other day, great to be all better but sad I don’t get to visit the office anymore.

I wish I could do half a star also because of SYLVIA. Dr. Kapalan might be a good podiatrist but unfortunately we couldn’t confirm that because our visits were cut short at our second visit due to Dr. Kapalan’s very rude and nasty receptionist, Sylvia… I agree with the Krista… Sylvia, who by the way is Dr. Kapalan’s wife, is the most rudest receptionist I’ve ever had to come across. Her attitude is just awful… Her rude and nasty demeanor was unbelievable and we couldn’t wait to get out of there. Sylvia has no office etiquette whatsoever and I can’t tell you how glad we were to have changed doctors to not have to deal with this awful and rude receptionist. I didn’t want to waste our time anymore and warned my referring doctor about this awful office.
Dr. Kapalan needs to hire a «real» receptionist that knows how to run a front desk efficiently and treat their patients with a little more consideration and compassion. Dr. Kapalan needs to keep his rude wife at home where she belongs and hire a receptionist with proper training and proper office etiquette.
A receptionist is suppose to be the face of the business and make their visitors feel warm and welcomed… We did not experience this at Dr. Kapalan’s office… With Sylvia’s horrible demeanor, our whole experience at this office was the worse experience we’ve ever had at any doctor’s office…