Renew Salon

I’m not wasting any time on my review! I just left my appointment with Michele, who was AMAZING! She was able to fit me in the same day, which was great. The Salon was beautiful and clean and Michele greeted me right away. She listened to everything I wanted and really took care of me! I told her that I really wanted to keep my length (I have long curly hair) and not only did she give me tips on how to take care of my hair, but she also made sure I was comfortable with how much she was taking off. I highly recommend Renew Salon to anyone looking for great customer service, great conversation and an amazing haircut!

Well, it’s been more than 4 years since my first review. I am as happy as I thought I would be with Michele. I wouldn’t trade Michele and Renew for the world! My hair has changed some over the years with Michele (read «really grayed») but she has kept my color strong and my curls happily under control. I wanted to give a shout out to a salon that does it right over the long term. We all know that finding the right salon is kinda like finding the right man — really tough to find, but when you find the right one you stay forever. Thanks Renew!

This is a first for me. I came in requesting a certain hair cut. I showed pictures of what I was after, and explained how I have fairly thick hair and I need it to be thinned out in the middle & bottom/​ends. I left feeling alright about my cut, but of course it’s always better when you get a professional blow-​out. Over the next few days, I realized through styling my own hair, that the cut was not right. It was still way too thick and full at the ends. I called and asked for a touch up and they scheduled me for the following week. The receptionist (Pauline, I think is her name?) is very friendly and polite. I showed up for my appointment, explained what I wanted changed with the cut, and showed more pictures. Apparently I wasn’t using the «correct» hairstylist terminology, and Michele (owner & stylist) started copping attitude with me because I was using «contradictory» terms to describe what I wanted. I am certainly no professional stylist, so I kept referring to the pictures I brought. I asked if maybe she could straighten my hair out (it had been in a pony tail all day so it was crimped a bit), so we could talk about exactly where the heaviness was. She said she only had 1-​hour so she needed to be quick with me. One of the pics I showed her was for an A-​line. Michele said that a-​lines are «all one length», but that was confusing to me. She clearly didn’t like me questioning that because shortly after, she said «Ya know, I just don’t think I’m the stylist for you. I can refund your money, but I don’t think I can help you.» I wasn’t going to push the issue beyond that. I accepted the refund and left feeling VERY DISAPPOINTED. I am a stay at home mom and don’t have alot of time to get my hair done. I needed a hair cut that helped me feel pretty, even though I’m often running around in a pony tail most days. I felt like Michele should’ve taken time to understand what I was asking for, even if I wasn’t using the correct terminology. She didn’t consult with me. Instead, she turned me away. I will not return again, and definitely would not recommend her to anyone else. I’m giving 2-​stars instead of 1-​star because I got a refund.

I just came here for the first time and Emi cut my hair and she did an amazing job! My hair has been thinning in the back and I wasn’t sure how to cut my hair to make it look fuller and healthier but I didn’t want to cut to much off the length. I just told her my concerns and let her use her best judgement and I’m so glad I did! My hair looks and feels so much fuller and healthier and I still have a lot of my length. I couldn’t be happier! The salon is super cute and everyone was really friendly I felt totally at home there and I will definitely be coming back to Emi for my next haircut! Thank you Emi! See you soon!

This review is for Emi
I have followed Emi from another Salon and I must say I like the atmosphere in this salon so much more!
As for Emi she is very nice and does great haircuts. I tried 5 other stylist before I found Emi and she does a great job that lasts a long time. She also listens well to what you like and makes sure that you get it as you like it — no corner cut here :-)
Plus — she always make sure to get me in on the day that I need a haircut — and last time she even styled my hair as I mentioned I was going to a party!

After reading all the good reviews about Renew Salon, I decided to give it a try this morning. This place was clean and comfortable. Emi was very professional, gentle, and polite. She did a super wonderful job cutting my hair. Money well spent! I will definitely keep coming back to this salon.

Just went to the eggstavaganza & my daughter has to go to the bathroom. The bathroom was on the other side of the park & our car was closer. We thought she could make it home, she couldn’t. We were parked outside of Renew Salon so I asked if my daughter could use the bathroom. They were so nice & let my daughter use the restroom. It was a neat place and I will be heading there next time I need my hair cut.

Just got highlights done by Emi. She did an excellent job! Totally natural looking~ just what I wanted. I’ll definitely keep coming to Renew. Thanks! Liz

Emi is my new/​old styist that I followed from another salon after it moved out of the area. She is just fabulous! Everything from discussing what I wanted to a great scalp massage/​shampoo and cut. I have long hair so I don’t get it cut very often but when I do her cuts last me months which is a testament to her skill. I imagine she would also be great with kids as well because she is so gentle.
The bonus to following Emi is this great little salon owned by Michele. Everyone was friendly when I walked in and made me feel very welcomed. The shop décor is warm and inviting with dutch doors at the entrance that let in all the great sounds from outside. This is my new salon and I would highly recommend them to everyone.

First-​time customer and everyone was super nice and professional. Emi was very skilled and took great care getting what was a mop to a great clean cut that still had some length. Great work and probably the best haircut I’ve ever had. Only thing for me was no posted prices. I didn’t ask and was going off the Unilocal «$$» rating. As a guy, it was more than I expected (but maybe more normal for women?).

I always have a wonderful time getting my haircut with Emi at Renew Salon. I have been seeing her for a good three years now. She is a charming, consummate professional who listens, is patient and gives a great cut. I hear she does great colors, too. I highly recommend Emi for anyone’s styling needs.

I love Emi! I followed her from her last Salon to Renew. She is so friendly and talented! She takes her time to listen to what you want and when I ask for her opinion she always gives me great advice and my hair turns out amazing every time! Everyone that works there is very friendly as well. Great experience!

I’ve been going to Michele for over 10 years. I have thick, wavy hair and it’s hard to cut it just right. Sara is the one I go to for cut, highlights, and color and she does a beautiful job, whether I want my hair long or short. She is amazing and so is Michele!

Michelle is fantastic. She can cut any type of hair. Not to mention it is a cute place and she’s professional and fun.

It has been half a year since I had my first haircut at Renew Salon with Sara as my stylist. I had been desperately craving change for my raggedy hair and called different places for immediate openings. The price of this hair-​cut was definitely steep ($ 75), but seeing as my last professional hair-​cut was from two years ago, I figured it was well worth the cost.
Sara was super sweet and very friendly. I remember having fun just laughing and talking with her as she cut my hair. She took her time and listened to my needs. I think she did a great job! At first, when I walked out of the salon, I wasn’t so sure of the way she had styled it, but a day or two later, I ended up loving it and didn’t even want to wash my hair for the knowledge that it would NEVER look the same again! Hahaha.
Great experience! I would go back again if I wasn’t the type to try new places each time…^_^

It’s easy to miss this place between Wells Fargo and Drager’s, but once you are inside you will never look at the little strip of stores on 5^th the same way again. Renew Salon is a place one feels instantly welcome and a part of a family. The décor is calming and makes me feel like I’m in a very calm, natural setting. The place is clean and organized and the music they play is hip.
I followed Melissa here from another San Mateo salon (which shall remain nameless). She’s hands down the best colorist I have ever had. Her customer service is above the board and her ability to connect with you on a personal, friendly level is a big plus in my mind.
Melissa is also very conscious of the satisfaction of her clients and goes out of her way to make sure you are totally happy with your hair. Once she spent an extra hour fixing the tone of my hair so it was more in line with what I wanted. When she cut my bangs for the first time, she made sure I knew I could come back if I needed them fixed.
FYI, my boyfriend sees her too, for a simple hair cut and Melissa does a great job.

I came here because my mom comes here so she wanted me to try it out and I loved it! Melissa is awesome and is so fun to talk to… She colored my hair very nicely and blow dried it just how I like it… The salon is very nice and clean… very peaceful and relaxing environment .not chaotic at all… The owner Michelle is very nice as well .she talk to you and welcomes you not snobby at all …(and WE all know that some salon owners are lol)…So def will be going back …

My stylist is Sara. I have to say that my hair is fine, and finicky; so much so that I don’t dare try to style it on my own, and considering my job, it wouldn’t do anyway. What you see is what you get.
I’ve been seeing her since last summer.
The first cut she gave me was FANTASTIC!!! Of course it takes time to learn what works, and what doesn’t, but she’s never given me a cut I couldn’t live with until the next time, and she likes the same things about my hair that I like.
The shop is clean, good music, personable service, and since we’re in similar businesses, plenty to talk about. She is totally willing to learn, which I like.
She is consistently good with my hair, and it’s never been a problem for her to take me back if I wasn’t completely satisfied. (Once).
Ever since, she has cut my hair just the way I like, and I can’t see going anywhere else as long as she’s working.
Thank you Sara, you have a client for life!

I recently tried this salon out for a wash and blow dry and I was not disappointed. From my phone conversation with the friendly receptionist, Paulette, to Sara who gave me an amazing blow dry, my experience was great! I will be a repeat customer.

I have had a cut from Michelle and Sara, and they are both fantastic. Highly recommended.