YWCA Harbor Area & South Bay

This morning I spoke with Margie Hernandez, Executive Director of the Harbor YWCA, we spoke in regards to a late payment fee that my fiancé and I supposedly incurred even before my child had his first day at the World Tots LA 5^th Street facility. I was rudely greeted by Hernandez at their 9^th Street business location. She immediately stated in a snarky tone that I was here on behalf of my «baby mama», continuing with «you are the father, um fiancé, baby daddy, or whatever.» I was shocked and upset about these comments and how she spoke to me with such venom in her tone. Yes, I am a proud unmarried father, why should that matter? I let the comments go in the moment, so I could discuss the issue of the late fee. As I was leaving the building I thought to myself how rude she was and turned around deciding to tell her at the least it was unprofessional of her to speak to any parent, or anyone, in that manner. She said «Well, you are the baby daddy, right?, right? Isn’t that true, right? right?», her tone evermore demeaning. She continued to downgrade me in front of staff for being an unwed father, leaving me feeling disparaged for myself and my child. After being bombarded with insults, I told her loudly that her tone was crap and I did not appreciate what she was saying. I moved towards her and she sarcastically retorted «What, are you going to do, hit me?» I said no, but instead pointed at her and told her that she needed to work on being a human being. Her sarcastic response was «Oh, I will.» I followed up with, «you should» and left with out incident.
I am shocked and dismayed that someone at her level, representing a professional organization touting empowerment and respect for others, would treat another person so poorly and disrespectfully just for being an unwed father?