Green Bee Cleaning Service

Great company. Cleaned my carpets like new. Very professional and fast. Great deal. A+++++.
Update:
2 months later the stains are back. I don’t know if the stains are permanent or if the machine was not that good. they looked great for a while but they started to look dingy after 2 months. we don’t wear shoes in the house but we do have a little Schnauzer. i am wondering if he’s the messy one. I am not blaming them for a bad job cuz’ it looked great for a few months. But it is kinda expensive to do a small room when I could probably just put new carpet and padding for the same price. just a thought.

$ 150 is a lot to clean an apartment and I didn’t find their services to be worth that. I come from NY and was very surprised by the high price to clean my place. Also, their products were not green… Windex among other products high in chemicals were used.

how do you rate a service when all you have is a missed appt? two, actually. i made an appt with Flavia 4 or 5 days ago. she was supposed to come to my house this morning between 10:30 — 11:00 to give an estimate for a big, deep, long-​overdue cleaning of my dad’s house. when she hadn’t shown up by 12:30 i called, she was involved in helping her dog give birth. ok, ok, i think i believe this. she forgot to call me. ok. she said she would call/​come over when done. it’s 2:00 now. no word, no Flavia. this would be less critical if i hadn’t lost the week AND the morning in waiting for her… and now i need to find someone else to come and deep clean BEFORE NEXT WEEKEND when we have 6 people coming to stay with us for a month, including a toddler who will lick everything… so, i ask… should i be mad or just move on? who’s got a great non-​toxic cleaning person who can come to fairfax next week? need help! Unilocal!

The first time I used Green Bee, I was charged $ 180 for a deep clean that included the refrigerator and getting behind the washing machine. The cleaning was superb EXCEPT that when I turned on my garbage disposal, it started choking, and I discovered that it contained a number of metal objects that when I had last seen them, were sitting on my washing machine (in a different part of the house). I called to bring this unfortunate incident to their attention. They apologized but did not accept responsibility. Their cleaning, however, was so good otherwise that I hired them a second time. The price was a bit less, and the cleaning, again, was excellent. Except this time, one of the cleaners broke the sliding door of a closet. Again, I called management. Somebody came to see the damage and gave me $ 50 in cash, which was the cost of bringing in a sliding door specialist to repair it. I tried GB a third time. This time, the general quality of the cleaning was excellent, but the cleaners lied about saying they had called me to say they had finished (no evidence on my phone), so I was late in returning to pay them, and chastised by management even though it was the cleaners responsibility to call me. About a year later (two weeks ago), I called GB again. Significant confusion occurred about the timing, and only 2 cleaners were sent when in the past three were dispatched, and I had made clear I had months of pet hair accumulation. The cleaning was decent, not great. Although there was less work than the first time they came, I was initially charged $ 40 more ($ 220!), and this did NOT include cleaning the refrigerator. Nor was the vacuum they brought as high power as before (so cleaning up the dog hair took a lot longer) Eventually Favia settled for $ 200 which I still think was excessive. I later discovered that one of the cleaners had thrown out the top to a camping water bottle, rendering it useless. Although overall, Green Bee cleans better than other cleaners I have used over the past few years, I have found dealing with the management so disagreeable that I will neither use them again, nor recommend them except to someone who enjoys being berated. I should note, I did not inspect their products to see if they really were green, and I speak fluent Spanish.

The worst ever. Their deep clean that was $ 150 not including the two workers tips was not deep as far as I was concerned. Most importantly the owner introduced them to me, gave them a few instructions and left. I have a real issue when you leave someone to work for you who doesn’t speak when we don’t even speak close the same language. It was impossible to communicate.
The quality of work was not at all what I was expecting. Although the bathroom, and kitchen did look better than when they started… I could of done just as good as work myself and I was expecting a deep clean since that is what I was told I needed.
No follow-​up after the first clean either. As a business consultant. I always follow-​up with any service that I have delivered to make sure everything is okay.

Green Bee is a cleaning service in Marin County. We have used them for a few months now and are very happy with them.
On their first visit they did a deep cleaning that really was amazing, I don’t think our house has ever been that clean.
I also checked out the cleaning products that they are using and these are the brands:
Melaleuca Ecosense:
See also this review:
Bön Ami:
See also this review:
Lotus Brands Lifetree:
mrs meyers:
see also this review:
These are all pretty green products.
Flavia the owner is very responsive when there is a question. The staff is friendly and diligent. Highly recommended!

Good news… Flavia the owner was soo kind and we were able to work it out. All of the issues happened when she was in Brazil. Now she is back and GreenBee is the way we remembered. Green! i would def. use this company. Flavia is great…