It’s a fraud. I spoke with them before taking the plan and they said they would return my money if the plan’s food caused me problems. Most shakes cause me headaches, and their shakes were no exception. I mentioned this to the doctor and was informed that I should try the plan anyway because I could always get a refund. The shake gave me severe headaches at which point I asked for my refund. The final refund was $ 200 less than expected as they charge a registration fee I was unaware of. Be careful, they lie to you to get you to take accept their program!