Premium Appliance Parts

This guy is the biggest crock I bought a few hoses and it was not the problem and he did not want to give me a refund it was a day since I bought parts never pay with cash

I was in need of a starter relay and since Marcone supposedly had it in stock and then magically disappeared once I got there. So, I searched for another appliance parts store using the Unilocal app and found Premium Appliance Parts. I called to confirm if they had the part and they did, the rest is history.
Note: the store is in a small auto repair strip mall and they only have two parking spots in front. Plus make sure to call in and they’ll have your parts ready for you when you get there. You’ll be in and out in 5 minutes.

My neighbor asked for my help in finding a replacement oven light switch for his 9 year old oven. In GE’s ultimate wisdom, they’ve obsoleted the part and there are none to be found except periodically on Ebay and then the $ 10 switch is often sold for 6 to 7 times that. GE at one time had a replacement part and then obsoleted that too. After scouring the valley, none of the parts stores had a direct replacement. My neighbor who worked his whole life as a carpenter was totally without knowledge of the repair of things like this, but decided to call GE. They gave him the same obsolete part# that I originally had. He found this shop, Premium Appliance Parts and went without me to get the part they said that they had. When he presented them with the part number they sold him a part that was smaller, had the wrong number and was a 1 amp part vs. the 2 amp part he needed. On top of that, he charged my neighbor $ 40 for a part that is normally sold for $ 10-​$ 15 $. When my neighbor asked me to install it I saw right away that it would not work. Even if it fit, it was rated at half the current needed. I called the store and talked to the owner and he said that he told my friend it was the wrong part. Really? Why in the hell would he buy it then? While on the phone he asked if we had opened the bag. I reassured him that we had not and did he have the proper part. He said yes and we went to get it. When we get there he refuses to take the wrong part back insisting that it is the equivalent part to the part number we supplied. I told him that I had done extensive research and that it was NOT. He and his son (?) kept saying «electronic parts are non-​returnable». I get that. If it had been opened or installed I get it. I asked him how much the proper part was and he said $ 18. It was clear then that he did not want to lose his markup on the other part. My neighbor was starting to get hot and I tried to reason with the shopkeeper that in the interest of customer service that he exchange the part. He refused. Then I told him that we would NEVER shop at his store again and that I was going to leave a review for him on Unilocal. That worked. He instantly opened the cash register and gave my friend the difference and the proper part. While this store may have a good inventory for something you need, be absolutely sure that what you buy is what you need. I for one will avoid this place like the plague. Caveat emptor!!!

I needed a relay for my AC, and it was a little bit more expensive then ordering it online, but the owner was very helpful and got me the right part. I had my AC back online the same day, very coooool !!!

Solid — needed the plastic handle for our dryer, called and they had both the OEM one and the same part but under a different brand for less. Great help and know their stuff. Will come back for all my appliance part needs.

This guy has it all. I normally buy everything from Amazon so I can get it all at one place but no longer. If you need a part he has got it. How he fits it or finds it I have no idea but he did and fast.

This guy is the king of appliance parts. Save yourself the trouble and just come here first.
I excavated a dishwasher part that I suspected was broken, but I wasn’t sure because I’ve never worked on a dishwasher before. When I took the part to a different appliance parts shop to ask whether the housing assembly was supposed to be in two parts like mine, or both parts joined together, I got some brusque «how should I know?» attitude.
At Premium Appliance Parts, though, my suspicion that the part was broken was quickly and cheerfully confirmed — and he walked back into a seemingly completely random jumble of boxes and found the part for my ailing 13 year old dishwasher almost immediately. Color me impressed!
A few years ago when I needed to replace the motor in my bathroom fan I got the same no-​fuss helpful service here. It may cost just a small amount more than ordering online, but do yourself a favor and come here for expert advice, and support a local business in the process.

I called for a price on a part. He gave me one price on the phone and a higher price when I went in to buy the same part number. Not coming back to this joint.

Excellent experience. The prices were definitely competitive with online, just a few dollars more but the service by far outweighs even this small amount. This is exactly the sort of business I prefer to support instead of ordering online. Stores like this are literally closing all the time, lets help keep this one going!
I have a 20 year old washing machine with a leak. Peter knew exactly what I needed and had it in stock. He also explained how to do the repair, loaned me an out of print repair manual, and rented me a specialty tool for only $ 5. Right there is savings because if I had purchased the parts online I would have had to also spend a lot more to purchase the tool. I even called for help during the repair and he talked me through it.
The store is like you would expect, small, old, and filled floor to ceiling with parts. Peter knows where everything is and was very friendly and helpful. He also explained this is probably the only repair I’ll ever make to this particular machine, which helped me evaluate whether or not the repair was worthwhile.
I’ve now done several washes and the leak is cured. Thanks so much for the help!

Premium had the parts and customer service I needed.

I went into this shop to purchase a specific component and he sold me the wrong one (which he looked up in his catalog). Then when that component did not fix the problem (probably because it was the wrong part) he suggested the problem must be with another part which he graciously sold to me for over $ 200.
When new part did not fix my problem he would refused to refund the $ 250 I had laid out on his advice.
Too bad I can not give less than one star.
Upon advice from a friend I went to another shop to try the original component again. They sold me the correct one for $ 4. It worked perfectly. Now my problem is solved for $ 4 but I’m out about $ 250 because Premium appliance

I can’t tell you how many times I have been treated terribly by appliance parts dealers, I think it’s their M O. Not this guy, I have been coming here for over 10 years now and never have been dissapointed. Premium appliance is by far the best in the Bay Area!

I had an excellent experience buying a relay and overload from this store. I called in the morning asking for the part and when I arrived they had already been found and ready to give to me. He gave me two options and explained the differences nicely to me. I got home, installed the part, and my refrigerator is working perfectly again!
I wish I had another reason to go back here and work with this guy again.

I love this guy at Premium Appliance Parts!
I own two rental properties and do most of the repairs myself. This place is great for landlords and you will find plenty of parts for commercial washers and dryers in addition to consumer residential appliances. I have come here many times over the past 10 years or so and somehow they always seem to have just what I need in stock! I don’t understand how it is possible considering the place is so small, but don’t let the size fool you.
The prices are always reasonable, too! I haven’t found that much difference with online appliance centers, but here you get the added advantage of consulting with the owner to make sure you get the right part or find out how to install it correctly. Not only have I gotten advice but I have even borrowed tools to take things apart at the counter. A lot of stores would not let you do that.
One time I went to Premium Appliance Parts out of desperation looking for a switch to a 1970’s JennAir range. The switch was discontinued and literally impossible to find online! I called every store and looked on eBay and every appliance website and no one carried this part anymore – new or used. I could see where some distributers had sold it for over $ 100 in the past. But I called Premium Appliance Parts and I was told to come in and he would look for me. Unbelieveably, he had the switch in the store and it was new in the bag! I couldn’t believe it. He could have easily sold that switch on eBay in a heartbeat for over $ 100, but instead, he sold it to me for less than half that price.
That’s why I love Premium Appliance Parts!

I have done business here for 15 years or so. He has an amazing inventory of parts for common problems with appliances. I recommend the store.

I went here to get the «tub nut spanner» for the old backup washing machine.
+1: He says «you’ll only use this tool once, I’ll rent it to you for $ 5»
–1: I picked up a few water filters for my fridge, $ 50/​per compared to online at $ 30/​per
moral: Go here if you need it now, or if you want to support the place so it’s around in the future for the day when you’ll need it now.

My washer was pouring water out the front and I wasn’t able to find the leak until Sunday morning. Well as you can imagine, finding a parts stores that had the part I needed AND was open on Sundays was a challenge, but Premium Appliance Parts was open. I called and the owner was friendly and knowledgable and looked up the part I needed (I didn’t have the part number). He held it for me while I made my way down to his shop.
Highly recommended and while he may be a little bit higher than if I bought it online or somewhere else, I’d rather support a small business who’s willing to stay open on Sundays and meet customer needs.

Don not buy from this store! He charge 3 time more then other stores
Advice check in the net first save your money

The other day my dryer wouldn’t start, hmmm time to trouble shoot… Well, it’s the thermal fuse… hmmm where do I pick one of these up? I checked Unilocal and found Premium Appliance Parts, and it was close to me (no big box store was going to stock this part!) I walked in and flashed the part, and the nice old man knew exactly what I needed without even looking at the part number, in a flash he was back with what I exactly needed! The part was reasonably priced, you can get them much cheaper online, but he gave me a few tips to why the fuse blew that I never thought of checking, you can’t get this kind of insight from buying online! I love these small knowledgeable shops! Support your local small business! I could have had a repair man come and fix it for10−20x or more for what I paid for the part.

Having my oven light go out I needed to replace the bulb. In the process the gasket which was made of asbestos crumbled into a dozen pieces in my hand.
This caused a dilemma as I now have to check for signs of mesothelioma and there is a path for the very hot air to get into the back of the oven and light my house on fire!
I called Premium Appliance Parts and they had the new redesigned part for my old oven and held the part at the register the next day as I could not get there before they closed.
I am amazed at how knowledgeable he was about my oven and inquired about the other parts that may need replacement.
I got an appliance repair person to install the new light fixture as it was too involved for me to take the whole unit out of the wall and sidder the connections after removing the old light fixture. So it just cost me an hour labor and not more asbestos with the new design.
It is way off of El Camino buried between car repair establishments, so you will not see it from El Camino, but will have to drive back into the parking lots to find it.
Thanks Unilocalers for helping me find this place!