Dick’s Sporting Goods

I had recently been on here a couple of times. Service here definitely nay… but last night was a topper… earlier in the day I returned something I bought on line and received a credit merchandise card. I then went home and decided to order online since I received a 10% discount via email and the item was $ 10 cheaper. So I went to purchase the item using my merchandise card and guess what, they only gave me a credit merchandise card for the store, cannot use for online purchases. So I called talked to someone there (no name provided). He told me he would honor the discount and the lower online price I was getting since they had the item in the store. So I had to drive back to store so they could give me a different type of merchant card. When I get to the store about 6 of the employees all up front just basically yapping with each other. Not acknowledging greeting as I enter the facility. So I go up to one of the employees and tell them I am just called and he knew exactly why I was there. Literally said only one word to me and totally ignored our earlier conversation about buying the item. All he did is swap out the cards and said nothing else. Funny how a store clerk can be arrogant. I am sure he just wanted to get back to conversating with his non customers. Definitely prefer Sports Chalet over this place any day. Will advise my family members not to buy me anything here again. I had no choice on this case.

So… I drove 30 miles to this dicks to find a Wilson X connect because I had called and one of the employees there said they had it. When I get there the teen who worked there and was a supposedly basketball expert had no idea that ball existed so much for an expert. Then I had to tell them to check the back and other dicks to see if the ball was available anywhere, they were no help they didn’t even try to look for it. So I called Glendale Dicks and they said they had it and they always keep those balls in the back.

First time here. Huge store. Confused on the running shoe selection., very limited for this size of store. Don’t get me wrong they have shoes but about 3 different companies. hmmmmmmm interesting, is this a pay to play store for the vendors. Just seemed odd.
Saturday afternoon and one checkout line that is having a problem, really on a Saturday. Eventually 2 more opened up.
Items don’t have skus, problem with register… ugh.

Big box super store that seems to have a little bit of everything. Upon entering, if the employees do see you, they greet you kindly.
For my two primary needs, (talking in regard to sport haha) golf and soccer, the place is decent. Maybe that’s because if I was going to buy something golf related I’d most likely go to a strictly golf store or ebay; same applies for soccer gear.
Though, I will give kudos to Derek in the golf department who tuned up my iron set. The dude is nice, honest and knows his stuff.

I try not to troll and give bad reviews, but… I had never been to Dick’s (I’ve been a loyal sport chalet customer for 20+ years) so i thought I’d give it a try. Mistake. Huge store but seemed empty with customers, gear and especially employees. I was looking for a speed bag. Couldn’t find a soul that worked there. After searching this massive space I finally found one. So I asked «where do you guys have speed bags» the employee had absolutely no idea what I was talking about. I had to explain what it was then he got on the radio to ask someone. Nope we don’t have any «right now». Unreal. I went to sport chalet and got what I needed and there were plenty of knowledgable employees to help me find what I needed.
Bottom line… Dick’s sucks.

This place is a joke! I called in advance before I drove down to see if they had something in stock… Girl on the phone said they did so I packed my baby up and headed down here which is no easy task for me and of course once I get down here and ask one of the sale associates where it is she at first can’t find it then tells me they don’t have any!!! What the hell!!! That’s y I called before I came down but now I have wasted a trip … Thanks a lot I will not return to your store for the beyond shitty service I received !

It’s awesome to have a quality sporting goods in town. They need to better stocked with their shoe/​cleat selection. Its too often that they don’t have my size.

Great customer service! I tried several clubs and spent an hour at their driving range simulator. John pointed my swing flaws and showed me the right technique with follow through. I would definitely come here when I need more golf clubs.

Can’t complain about the selection of products, even though some items can be a bit overpriced compared to other retailers. It’s well laid out and doesn’t feel cluttered. Unfortunately checking out is always a frustration, and when you see half a dozen employees standing around talking and there’s a line of people waiting to check out, you have to wonder what the real priority is for the management. Getting customers’ cash into your hands has to be the number one priority, and yet it doesn’t seem to be big on their list here.

Everyone was so very helpful here. I was treated real good and will be coming back soon !!! I was quite impressed with the service.

Customer service was not very good. Asked am employee to show me wrist gaurd and she said she was busy and to give her a minute, she left and never returned. Finally found someone else who was stocking baseball mitts and when I asked him if they had wrist gaurd he just said «yeah, I think we have some somewhere in the back of the store». He didn’t even offer to show me where they were.

Went in here last night looking for a bicycle chain, and they recommended I go to Sports Chalet. LOL — come on guys… You sell bicycles! How could you not carry bike chains!!!

Great staff and awesome customer service. Staff was very friendly and helped with my bike and fixed it fast!!! Recommend this place!

Great sporting goods store. You can find anything you’re looking for. The only downside is that it is very pricey compared to other sporting goods stores. Also, each time I had a question, different people that worked there kept giving me different answers to the same question. It made it kind of clear that there is an insufficient amount of training that goes on here. Anyways, good place if you are looking for sale items, otherwise check out a Sports Chalet or Big 5.

If you are looking for anything related to hunting, don’t bother. Golf supplies, workout gear, and sunglasses is all they sell. They sold out because anything scary looking is bad. This is NOT a sporting good store.

Dick’s Sporting Goods is the Nordstroms of sports stores. They have just about everything for every sport. If it’s not here, then it doesn’t exist.
The store is always immaculate, clean, organized and well stocked. They have plenty of employees to help you with some having more knowledge than others, but not bad overall.
The prices are Nordstroms high at Dick’s. That is the biggest downfall. However, you can catch a break by opening a membership rewards account free of charge where you accumulate points and automatically register your email account to receive email offers. Most of the time, I receive special offers via email for free shipping, $ 20 off if you spend $ 100 etc. Nothing ground shaking, but it’s something. Every now and then they’ll have a great deal on something, but it’s a needle in a haystack to find.
Below are some of the departments you can find here:
— Weight lifting, fitness, crossfit
— MMA
— Running, climbing, hiking
— Football
— Soccer
— Golf (with a practice putting area)
— Baseball
— Softball
— Tennis
— Racquetball
— Basketball
— Camping
— Kayaking
— Biking
— Men’s, Women’s, youth’s clothing
Fun place to come to browse around.

Ahh I love Dick’s because it’s great for team sports but does lack in other departments.
This particular location is nice because it’s rather spacious and doesn’t feel cluttered ehem, Sport Chalet I’m pointing at you. It is also not that busy which makes shopping a breeze. That’s if they have what you’re looking for which they didn’t in my case. Minimal selection when it came to slow-​pitch softball bats and Louisville infield gloves.
Overall
I am a fan of this particular Dick’s but since they didn’t have the two main items I was looking for I’m knocking them down.
Tip
Check out the clearance racks. They seem to have a lot of those at this location.

AH, DICKS!
If you don’t know, Dicks is a fairly big national chain that’s just getting into Southern California.
Some Dicks can be too large, but this one seems just about the right size. Dicks really doesn’t excel at outdoorsy stuff the way Sports Chalet does, or even better REI. They lean mostly towards team sports, but they do shine in that area. If you’re looking for softball gear they probably have it. Strong golf and tennis departments as well.
All in all, this is a good Dicks. The staff is sparse, but when you do find them they are friendly and helpful. Think of it as a sporting goods Costco.

Man dicks is awesome they have everything you need for sports EVERYTHING. I had been in the lookout for a mountain bike and guess where I found the perfect one. Yep if you guess dicks you win. They had the perfect mountain bike there for my height that I could not find anywhere.
They were awesome they did a complete maintenance on the bike for me before I left the store with it and they also got me a dicks credit card which saved me a hundred bucks which is even more awesome.
If you ever need anything sports related I suggest you check out dicks before you head out to any other store because I am going to bet you they have what you are looking for

What the hell?! Like Daniel S. I had to do 2 laps around the damn place before I even saw anyone who worked here. Also, what kind of Dicks doesn’t have gun cleaning sets? Or knives? Dammit!