Tom Emerson Pool And Spa

Tom Emerson Pool and Spa is unreliable. Your service will be unfinished because they «don’t have this or that part». They will tell you they’ll come back to finish on a certain day but you’ll be stood up. Days later when they finally decide to show up, an unannounced stranger will be randomly walking around your backyard to repair what was left undone. If you dare to express any discontent or complain you will encounter an angry Tom Emerson, who will not hesitate to hang the phone up on you.
His response to other reviewers like Cathy B. down below is just an example of the lack of respect and courtesy he treats customers with. What kind of professional business owner rates himself on Unilocal with 5 stars instead of letting his customers satisfaction speak for itself?