Came in for a cup of coffee and some doughnuts and both clerks were very nice and helpful. Due to them not having my particular type of coffee ready to go they offered us free doughnuts while we waited. Great service!!!
Stephen H.
Place rating: 5 Aptos, CA
This location was just purchased by a new owner, and there is a noticeable difference. No longer are the employees incredibly rude, and uncourteous. I was surprised and even asked about what had changed. The store is now better stocked, cleaner, and has a generally better feel than prior to the new ownership. The employees are courteous, friendly, and helpful. I ended up speaking with the new owner, and his wife who were both pleased to hear my opinion. I encourage anyone in the neighborhood, or in the area to check it out. Especially if you are a local turned off by a past bad experience. The new owners are a very nice local couple, such an improvement. Thanks!
Tuesday S.
Place rating: 2 Redwood City, CA
To the lady working behind the counter on Christmas Day: maybe you wouldn’t feel so angry inside if you weren’t so mean to people? Walking in here, the first thing I hear is the lady behind the counter yelling at and berating a man for handing her a $ 100 bill. Instead of just saying something simple like, «I can’t break a hundred», or, «I can break it for you this time, but we normally can’t», she is yelling things like«Now I won’t have change for anyone THERESTOFTHEDAY!!» and«WEDON’T BREAKHUNDREDDOLLARBILLS, THERE’S A DAMNSIGN!!» The poor guy wasn’t fighting back, just apologizing and saying he’d brought them in before to break at this location and no one had told him not to do so. After he left, the lady whispered some curses about the man to, I assume, her daughter hanging out on the back counter. She did not have any smiles or courtesies to me or anyone else in the store. What an attitude!
Thuyvi M.
Place rating: 2 Hayward, CA
I came here to get a ice coffee but how can you run out of ice? So I left.
J. O.
Place rating: 1 Santa Cruz, CA
Not that you expect much from a 7-Eleven(aside from a good cycling team), but this one is particularly bad. As a customer, you can expect the usual service and usual fare for a 7-Eleven. They’ll never discontinue slurpees, and the burritos are probably something you should avoid. Big surprise, huh? I appreciate the effort of the staff. They are generally pretty friendly, and do what they can to take care of the place. However, despite their efforts to keep it clean, there’s always something screwy going on there, such as: –a murder-suicide that left one clerk and her boyfriend dead. –a man defecating in the middle of the line. –numerous drug deals going on in and around the store –a lot of police attention to the store(not a bad thing, though!) On top of it all, there are two other things that work against it: –it has a tiny parking lot –The parking lot is hard to get into and out of. You’re better off walking to the store from somewhere down the street. That being said, give the staff some slack, because the rest of the world is either literally or metaphorically throwing excrement at them.
Janice V.
Place rating: 3 San Francisco, CA
My boyfriend and I was at the boardwalk during peak hours and since soda is so expensive, we decided to stop by here and grab some soda. Luckily, coke was 2 for $ 2. Ayyy! I love 7 – 11.
Derek D.
Place rating: 2 Santa Cruz, CA
It’s a 7-Eleven, but it has a Redbox machine out front and slurpies:) Parking is very limited!
Hoolio n.
Place rating: 4 Santa Cruz, CA
Great place to pick up a Sunday paper and a hydrating slurpee. Or some smokes if you’re drunk. Don’t make eye contact with the loiterers. Don’t be rude — there’s just no reason to engage unless you’re looking for some action. Oh, and take your hood off before entering. Employees may or may not be tweaking.
Miika M.
Place rating: 3 San Francisco, CA
Slurpees During the summers, I am addicted to slurpees and since I was in Santa Cruz to catch up on some much needed sun as well as thinking time for my puffy little head, I stopped here to pick up some bottled water for myself as well as the puparoo. In addition, I picked up some of my fave Lay’s Jalapeño kettle chips and a large Slurpee mix of the Full Throttle and classica cherry. A typical layout of a 7-Eleven and this joint was clean and occupied by a bunch of guys in their swimming trunks. Outside, their cars were topped with boards. Friendly service by the young kid up front and walking out, someone asked me for a light. Sorry, dude, I don’t smoke.
David D.
Place rating: 2 San Francisco, CA
We dropped in to pick up a bottle of water. This store met every expectation I have of a 7-Eleven.
Vicky T.
Place rating: 4 Santa Cruz, CA
You are probably wondering why in the hell a 7 eleven would receive 4 stars. So first of all, the place is clean and well kept. Their coffee doesn’t taste like stale grinds or ass and they always have what I need when it comes to food or other random items(maybe its just luck). The folks who work here(and I have been going to this 7– eleven for like 6 years) are not rude or bitter… It is an interesting dynamic at this particular 7 – 11: locals, prostitutes from barson street, drunks coming back from clubbing in the bay, and random folks providing loads of entertainment and social awkwardy.