Dr Spa – Hot Tub Repair & Service

Santa Cruz, United States

4.7

6 reviews

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Telephone:
+1 831-429-5139
Address:
Santa Cruz, CA 95061
Nearby public transportation stops & stations:
830 ftMission & Union
0.2 miTrolley Stop — Locust Lane
0.2 miWalnut @ Santa Cruz High School east
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Today

Today –
Local time (Santa Cruz) 1:00 PM Friday, November 29, 2024

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Vicinity

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6 reviews of Dr Spa – Hot Tub Repair & Service

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Place rating: 5
Soquel, CA
We had a large, older hot tub with multiple issues. Ed aka Dr. Spa tackled them all, one-​by-​one and the tub’s back and it great shape! He’s very dependable with a good bedside manner, highly recommended.
Place rating: 5
Cole Valley, San Francisco, CA
Ed, known as Dr. Spa, came recommended by another respected Spa repair business owner. I couldn’t be happier. He was responsive, professional, knowledgeable, and efficient. He took time to guide me in how to best maintain my hot tub, made the necessary repairs quickly and patiently trouble-​shooted our multiple issues. He fixed the tub on the spot (unexpected due to a past bad experience with another vender) Our out-​of-​state guests got to enjoy the spa. Reasonable price point.
Place rating: 5
Santa Cruz, CA
I have been having Ed service my hot tubs for about 15 years. He has done an excellent job on the 3 different makes and models I have had over those years, be it an old 80’s tub up to the latest models. Ed is just about the coolest and most knowledgeable guy you could ask for me. I would not consider anyone else.
Place rating: 5
Santa Cruz, CA
Ed of Dr. Spa did an exceptional job fixing and cleaning our hot tub. He went above and beyond what needed to get done for a very reasonable price. We had a leak in our hot tub and had to replace the skimmer. He is very thorough with his work. He also spent time giving me helpful instructions on how to care for my hot tub and equipment. I would highly recommend him.
Place rating: 3
Santa Cruz, CA
It took Ed (Dr Spa) multiple trips to figure out what was wrong with my hot tub, and he kept leaving without saying a word to anyone who was home. I’d have to call him; leave a message; and then get a call in my car, on my way home. In the end, it took nearly seven weeks (48 days!) from first visit to final repair, and I had to wait a week for that first visit.
That’s a long time without a hot tub, but Ed *did* finally fix it (it’s been working five days now) and he charged what seems like a very reasonable price. I’d have been willing to pay a bit more for better communication and faster results, but I’m happy that my hot tub is working again.
Place rating: 5
Santa Cruz, CA
Being a good spa repairman takes wearing a lot of hats: electrician, chemist, mechanical engineer… This guy’s got it all. He’s super-​knowledgeable, easy to work with, and very good at what he does. The only drawback is that he’s so popular (deservedly so) that scheduling some service with him can involve a few days of lead time, but it’s time well-​spent.