GoodYear

I recently had an issue with my ABS module and Isaac went above and beyond to help me come up with a solution that ended up saving me $ 300 over using the dealer. I was very impressed that he was willing to be so helpful and feel grateful for his extra time helping me to figure out the best way to manage the expensive service my car required.
I highly recommend Isaac and this shop.

The worst service (highest prices) of any place I’ve ever been to in my life… not only wasted my money, it also wasted my time. Next time I’m just going to buy some homeless person two tacos, a burrito and soft drink from Taco Bell to do the work. Oh, and I’m personally boycotting Goodyear.

Isaac and Al jumped into my engine cavity to change the valve covers and get me back on the road. I had an oil leak that was staining driveways. My clients don’t like that. These two guys started early, in order to get it done quickly. I wish I could post a picture of them both inside my engine cavity. What a hoot!

Consumers beware. I got a bad vibe from this place as soon as I walked in the door. I should have just turned around right then and there but I unfortunately had to pay for my education. I hope that this review insures that you don’t have to. These guys found a minor issue with my vehicle and quoted me $ 500 for the repair, half of which was for the replacement part alone. After 10 minutes of searching online I found the exact same part for $ 30. This repair is so simple that I can do it on my own. All in all I dropped $ 150 at this place for a diagnosis that any competent mechanic could make in 20 minutes. There are many better options in Santa Cruz. Don’t make the same mistake I did.

Came here for a smog check. Got estimated 20 mins and gave them my key. Did the paperwork, sat down and started eating a banana. Halfway through my banana, I was told that my car was ready. Wait what?! I was literally in and out of the place 15−20mins. They even charged me the $ 45 coupon price… even without a coupon. Is it weird that I think I love this place more than 90% of Santa Cruz?

I was very disappointed when I paid this shop to look over a car prior to purchase. The few minor things they found were not enough to keep me from purchasing the car. Since I live out of the area I had to depend on them to do what they said they would do for a pre-​purchase inspection. They did not even drive this car on the freeway, did not let me know the rotors were warped, nor did they let me know the valve cover gasket was leaking. Both of which needed attention right away. When I called Isaac about these issues, he admitted these were overlooked but would not fix these issues. I’m baffled since these issues together came to $ 300. We’re not talking big money, just someone not wanting to take responsibility for a less than thorough job. Gotta wonder what else they overlooked that has not shown itself yet.

Excellent.
Brought my car in for a smog check and it was done lickety split.
Friendly & knowledgeable staff.
They were busy (a good sign for a garage), but able to fit me in for an appointment with minimal lead time.

I have been going to Isaac and his crew for several years. He has always been very honest with me, letting me know what work should happen immediately and what repairs can wait. The work has always been high quality at a fair cost. I wouldn’t take my car anywhere else.

Went here for a smog check for my truck. They were fast, nice, and gave me notes on how my car’s brakes are failing — helpful!

I have found Isaac to be an honorable and humble shop owner who does not talk down to his customers. His prices are very competitive and he genuinely cares about our happiness with his service. Plus it’s darned convenient: Drop the car at his shop, go work out at the gym across the street without stressing over parking, come back in an hour and it’s done.

I have been going to JV Tire and Auto for eight years and through 3 different cars — I’ve never found a more honest, helpful and knowledgeable mechanic than I have with Isaac. He tells me the truth about what I need and don’t need and he helps me save money. As an older woman, I have found that a trustworthy auto mechanic is worth his weight in gold! I would highly recommend this place for auto repair!