Leslie M Kaplan, MD

I received a prostatectomy from Dr. Kaplan. First and foremost, the operation I had was a total success. And believe me, that is what should be first and foremost. Secondly, I had some minor complications with an infection. Dr. Kaplan was ALWAYS available and got back to me and made me feel he cared. His office staff particularly Eloi was amazing and extremely sensitive. And you need sensitivity when going into a major operation, because it’s scary.

Had my first appointment with Dr. Kaplan today. He was incredibly knowledgable and took his time to answer every question I had in great detail. Couldn’t have asked for a better experience to a new doctor. High recommend if anyone is considering.

The best. A smart, caring doctor who communicates well and has wonderful bedside manners. The office staff reflects the professionalism and personalized service of Dr. Kaplan. I highly recommend Dr. Kaplan.

Highest competence, extremely caring and polite, hard working, creative and effective. Everyone’s dream concept of a physician!

I have been a patient of Dr. Kaplan’s for over 15 years. I had a rising PSA level — high — and was referred to Dr. Kaplan for treatment. He took a biopsy — clear but my prostate grew and PSA rose. Another biopsy — clear. He sent me to UCLA for another opinion — same. Throughout he counseled me about a controversy regarding medication and the risk of some of the medications actually increasing the rate of growth of slow growing cancer — if in fact that was what I had. After another clear biopsy he told me that new test results on the medication came in, the controversy had ended and he put me on medication which has lowered my PSA to normal. Throughout all this my functionality was unaffected which gave Dr. Kaplan reason to be patient and act prudently and not rush into unnecessary invasive treatment or surgery. Dr. Kaplan has always been thoughtful, thorough and knowledgeable. I trust him completely.

I met Dr Kaplan about 6 years ago with a dreaded problem for males, of course, ED. I had justy met a woman who I really liked and was having terrible performance anxiety because she was a doctor. She was not just any doctor, however, she was a urologist. I asked him so what do you tell men dating a beautiful urologist. You’re it, man!
The doc was awesome at putting me at ease and setting up a combination therapy, and thanks to him guy got girl. I am going in to check n something else with him tomorrow

After being billed $ 1100 for an office visit that only consisted of a blood draw for a PSA and Testosterone exam, and a 3 minute chat with the doctor. Then a follow up visit at the doctors request to give me the ok results for those exams.
The letter that I wrote:
Dr. Kaplan, I hope all is well. I am writing in hopes to resolve a billing issue with your office. I received a bill for $ 1100 for an office visit, a follow-​up, and a PSA and Testosterone test. I ve had these very same services from your office several times over the years and did not pay a fraction of that cost. After speaking to my insurance provider I was informed that 3 weeks prior to my visit Dr. Kaplan was dropped as a Healthnet provider. I asked the question of coverage when I made my appointment and was told that you were. I currently pay $ 1100/​month for family health insurance, therefor I would never go out of network. Since your receptionist said that you were a provider I did not walk in your office looking for posted signs saying you were not, as your staff said I should have done. I believe the contrary, that your office should have notified your Healthnet patients that you were the only one in your group that was no longer a provider. I have received such notices many times from other medical offices over the years. Nevertheless, I did ask. I have been seeing you for 15 – 18 years and coverage has never before been an issue.
I discussed this issue with your billing manager. I said I was willing to pay somewhere close to what I ve always paid you for these services. She said she would get back to me and less than a week later I was contacted by a collections department.
I do not feel that your billing department is acting in good faith but as I told your manager, that I will abide by whatever you decided.
The reply;
Keith, I am writing to you at Dr. Kaplan s request. These bills were discussed with you at great lengths and even though the balance on both dates were applied to your deductible, we did extend a courtesy of $ 474.06. At this time we do ask that you pay your account balance in full. Thank you.
My reply:
My deductible was met! You are talking about an out-​of-​network deductible which I never meet because I don t go out of network.
If you overcharge someone by a hundred dollars and then give them a $ 50 discount, you really haven t given them a discount at all have you? You billed me just short of $ 1100 for an office visit, testosterone and PSA exams and a follow up visit to give me the results of the exams.
After further thought I remember filling out new paperwork upon my arrival since I had not been in the office for a couple years. I indicated my insurance type. That would have been another great opportunity to inform me of the change in Dr. Kaplan s status (not the groups status) that occurred 3 weeks prior to my appointment.
I don t believe you in regards to Dr. Kaplan knowing about this. I don t see him extorting his patients. I either pay this bill or have my credit ruined. I believe you are extorting me all by yourself.
Thank you for your concern,
12÷24÷23 Paid the collector $ 625 for what normally costs approximately $ 100. I think times are tough for this office and they are resorting to these types of tactics to pay the bills.

I had a bad experience with this doctor. I went to see him for a preventative check-​up and was assured he knew what was preventative and how to bill it with my insurance. Instead, he did four non-​preventative procedures and I was stuck with the bill. I explained the situation to him, but he and his billing department insisted that I pay the bill or it would be sent to a collection agency. This office does not know how to work with insurance and they do not stand by their word. This is the kind of shoddy experience that gives doctors a bad name.

I have been under Dr. Kaplan care for over 12 years and he is without doubt the most competent as well as personable Doctor. He takes his time and fully explains the issues if any. Also the office staff could not be nicer.

Is he competent as a doctor? Yes. Does he understands basic human curtesy, patient’s life conditions, mental health, and overall wellbeing that is influenced by their disease? ABSOLUTELY NO.
After a long search for the right doctor, and diagnosis, I thought Dr. Kaplan was going to be my savior. I do think that his treatment does work. But when i realized that all he cares about is money, and not patient care I was very disappointed, and had to drop out because I couldn’t afford it and he wasn’t willing to cut me any break. I was very clear to the rude staff that I wasn’t looking for a charity case, and I wanted to pay, but my treatment sessions were 5 to 7 minutes and over $ 300, which I had to pay once a week. I was only looking for a fair compromise, yet, Dr. Kaplan rejected me and I had to stop my treatment.
Not recommended!

Saw Dr. Kaplan today for first time today.
He’s great. Friendly. Takes time to explain things in an understandable way.
Would definitely recommend him.

This is the second time that I have used Dr. Kaplan. The first time was in 2005 to have a kidney stone removed. I was at his office again for what we thought were more stones. Luckily there were not. After many tests and a thumbs up for me, Dr. Kaplan is the man. What a great guy. Caring, understanding, smart and very knowledgeable about his trade. I would recommend Dr. Kaplan to every one that needs his services.