Starbucks

I was so humiliated by this male barista, so rude. I mean rude, I told the manager his behavior was completely unacceptable and anyone with customer service skills knows you don’t keep going at the client with the same question!
I couldn’t answer quickly because his question was Nonsense, and I didn’t want to any further miss-​communication with this guy. I’m paying a lot for the drink to begin with right??? The order: Venti, Toffee-​nut Coffee based frappuccino, non fat with no whip but a little caramel drizzled at the bottom.
He looked at the cup and started asking the NEW employee, who took the order, Caramel Syrup or Drizzle… She looked at me and I’m like carmel drizzled at the bottom. Then he started drilling me 4 times with the same question.
I’d like too see him drizzle the caramel Syrup Rude, confrontational, and insisted on having the last word with me, making me feel more humiliated.
I talked to a manager and reported his behavior. At the Salon up the street they knew exactly which barista had treated me that way. He does the same to them and they tip all the time.
Will management do something???

I stopped in here for a latte on the way out of town. I had been given a gift card and asked them to combine it on my permanent SB card. They wouldn’t do it. They told me I had to do it online. Not true, I’ve been able to combine cards before at other stores. They just didn’t want to help their customer.

Since they reopened they have replaced the staff with new, unprofessional and untrained staff.
The first time I went since it reopened, there was a queue almost out to the street because the young African American lady who took my order was taking down uncomplicated orders at a snails pace.
Today the same lady looked with a snotty face when I ordered an Iced grande Sugar free vanilla caramel macchiato.
Of course they got the order
Caramel. While I wait for my order that same young lady is complaining about a person with another staff member. Unprofessional to say the least.

This used to be a really cute old fashioned coffee shop until some corporate drone decided to remodel it. Now there are no private places to sit and the lighting is as harsh as at a supermarket. I hate this corporate chain, I wish they would leave the Westside altogether, and leave Tommy’s Burgers alone!
The drinks at Starbucks are lousy compared with Amelia’s, Urth or some of the small mom and pop shops on Main.
Screw you Starbucks!

My two stars are just because it’s Starbucks and it’s close to home. But my last three visits here have been bad. Last weekend, three guys behind the counter were more interested in talking than serving customers. One finally noticed me and took my order at the first of two registers. Meanwhile, another wandered to the other register and asked me to pay, so I had to push back against the line to scan my phone. Since my order was drip, and they USUALLY come up at the register, I hadn’t moved away from the register. Then the third guy came to the OTHER register and asked for the next order. This rude dick behind me asked me to move over and I said I haven’t got my drink yet. The guy at the register said drinks come up down there, indicating the pickup bar. So I moved away. Then the guy who took my order for DRIP came back to the registers (I swear it was five minutes), holding a cup aloft and looking right through me. «Drip with soy? Where’d that guy go?» I had to barge back into line to pick up my drink. At least he got my order right; the last two times, I ordered cold soy, they charged me for it, then left it out, so I had to go back and remind them. These people are our future, America. Yikes.

Good Starbucks but they have no nutrition card/​calorie card as most others do and they only put out half and half, who even drinks that anymore! It makes it way more packed than it is when people have to ask for nonfat, whole milk etc. don’t get it.

Friendly Staff and quick service!
I did love the outdoor seating here

The employees here are great and always friendly. Nice way to start the day in Venice.

I come here every morning (Mon-​Fri) for my trenta ice coffee.
There are many other starbucks locations that I can go to but I choose this one because of the staff and service.
Majik, Jamie, Hakim, Gillian, and Andrew are all great. Always a warm greeting and know my drink before I say anything.

Though this Starbucks is conveniently located, the customer service personnel is hit-​and-​miss. A consumer shouldn’t feel like they’re walking on eggshells to avoid a cranky barista, all while simply and kindly ordering coffee (and paying for it, I might add).
Some of the personnel are great, some are meh, and one in particular is downright rude. In fact, I’ve stopped going as he slammed a carton of half-​and-​half on the counter after we simply asked for more when they’d run out. Again, none of this was deserved as we asked for it kindly and patiently.
We all have choices of where we work, and if someone isn’t happy where they are, they should bow out gracefully instead of projecting their unhappiness to customers. It’s just coffee, and no disrespect is worth it.

Good coffee, not a huge fan of big chains, but always a reliable cup of joe

The staffs were super helpful! And of course, the cup of Mocha Breve taste just the way I like it at every store.

Been here multiple times. Good service. Average quality for Starbucks. Try the Passion Tea. I had never had it before and one of the workers recommended it to me. It was actually better than the green tea!

There are two Starbucks on Main St. The photos are from the first Starbucks in Calif. Mai St. and Hill St. (about 2600 block). The other is down the street on Navy St. Three blocks away.

Zee says it all.
Good place to get a coffee.
Friendly staff and cool vibe make this a great place to coffee.

This is the slowest store I have ever been in! I was shocked how long it took for a iced mocha and a iced latte. Then after my after my 10 minute wait, I thought my beverage would be delicious but no. Watery, bitter shots, horrible. Go across the street and save your money. Living two blocks away, I won’t be back!

Although I didn’t like it at first, I have come to enjoy this Starbucks. There’s usually outdoor seating available and the baristas are friendly. Let’s not free the absolutely free wi-​fi.
It still doesn’t make up for the burnt taste of Starbucks coffee, but I’m willing to put up with that to get caffeinated.

Not sure why this Starbucks is rated so low.
It’s not too busy. The customer service was not bad. There are metered parking spaces all around. The coffee tastes the same as other Starbucks.
The place is kind of small. There’s indoor as well as outdoor seating. I don’t have any issues with this place though. I’d definitely stop by again, if I’m in the area and needed coffee.

It’s the same crappy Starbucks coffee we’ve all come to know and not really love, but with a bonus side dish of self-​important hipsters serving it up. (You’re a coffee gopher at the worst coffee chain in America. Get over yourselves.) I guess headquarters didn’t get to this location to do their remedial training.
I’ve been here at least five different times, and it’s always the same. We go, order, leave grumbling. I suppose there’s something to be said for consistency.

Sleepy in Santa Monica: Starbucks Review #5
This location is so sneeky. It looks small from the outside. When I walked in I was shocked to see how big, open and airy it was. Starbucks did a nice job on this one! It doesn’t ever seem too busy.
My coffee was just as crappy as it always is. The people at the register were fast and normal.
Don’t half step. Get here in the morning to read the newspaper before the zombies roll out of their graves to grab a disposable cup of jo.