Comcast Service Center

Saugus, United States

1.5

2 reviews

Contacts

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Telephone:
+1 800-266-2278
Website:
customer.xfinity.com
Address:
188 Broadway, Saugus, MA, 01906
Nearby public transportation stops & stations:
380 ftWalnut St @ Walnut Pl
480 ftWalnut St opp Kirkland St
0.2 miWalnut St @ Saugus Plaza
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Today

Today –
Local time (Saugus) 7:23 AM Saturday, June 14, 2025

Business hours

Monday 8:30 am – 5:00 pm
Tuesday 8:30 am – 5:00 pm
Wednesday 8:30 am – 5:00 pm
Thursday 8:30 am – 5:00 pm
Friday 8:30 am – 5:00 pm
Saturday –
Sunday –

Description

Specialties

At your Saugus, MA, 188 Broadway, Comcast Service Center, you can subscribe to Xfinity Services including Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment

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2 reviews of Comcast Service Center

No registration required
Place rating: 1
Saugus, MA
It is impossible to reach a live representative via phone. It is just an endless loop of menu choices.
When I tried to access my account through their website, it just keeps telling me the information I entered is invalid. How can my phone number be invalid when it’s the same one I’ve had for 5 years and used for all my Comcast accounts???
I’ve not had any issues with the Saugus store, but there are usually very long lines and only 1 or 2 people at the counter, and they are not open extended hours. Hard to get to them when you work all day.
And yes, my rates keep going up but I get no notice from them that that will happen. I just see it when my new bill arrives.
Place rating: 2
Ipswich, MA
hidden charges, changing fees on bill. customer service is a stone wall.
service goes up and up. even if a rep claimed to lock you in at a certain rate.
they are scum.